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Video relay service availability extended

Media | 11/01/2017 4:50 pm EDT

Users of the national video relay service (VRS) for hearing-impaired Canadians can now access the service 24 hours a day, seven days a week, the CRTC said Wednesday. It said in a press release that in the time since VRS was launched a year ago, “over 280,000 calls have...

CRTC launches video relay service, will keep an eye on data usage

telecom | 09/28/2016 9:18 pm EDT

GATINEAU, Que. — The first national video relay service (VRS) for hearing-impaired Canadians launched Wednesday, with the CRTC and companies involved in the project saying they’ll keep an eye on how much bandwidth it uses.  The service was presented at the Canadian Museum of History in Gatineau, Que. Wednesday morning. It will allow hearing-impaired Canadians to enter a video conference with a trained interpreter at a call centre, who will then communicate...