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Telecoms don’t give out customer info ‘willy-nilly’: Bell ombudsman

telecom | 05/02/2014 8:50 pm EDT

OTTAWA — Telecommunications companies don’t voluntarily give out confidential customer information to the government, said William Abbott, senior counsel and privacy ombudsman at BCE Inc. “I do not know a single TSP [telecommunication service provider] that makes voluntary disclosures of confidential customer information to the government,” Abbott said, adding that the use of the word “warrantless” is misleading because companies provide that information to a...

Bell defends targeted ad program as ‘transparent’

Media | 05/01/2014 2:07 am EDT

BCE Inc.’s chief legal and regulatory officer told a Senate hearing on Wednesday night that his company’s targeted advertising program respects Canada’s current privacy laws. Mirko Bibic repeatedly compared his company to Facebook Inc. and Google Inc., which he said have access to richer and more personal data than Bell, and said his company needs the targeted advertising program to compete with those “global players.” “We are by no means the first to launch initiatives designed to deliver more relevant ads,” he said. “Formidable global...

Privacy czar calls for greater powers on telecom data sharing

telecom | 04/29/2014 7:16 pm EDT

Interim Privacy Commissioner Chantal Bernier said Tuesday that new legislation is needed to compel Canada’s telecom companies to disclose when they hand over subscribers’ private...