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TAGGED AS CCTS

CCTS reports increasing compliance among service providers 

telecom | 05/16/2024 5:10 pm EDT

CCTS reports increasing compliance among service providers Compliance among telecom and TV service providers with the Commission for Complaints for Telecom-television Services’ (CCTS) rules has increased overall, according to the organization’s 2023 compliance report cards released Thursday. The CCTS annually audits service...

Pending class action from prisoners’ families against Bell lands on CRTC desk

telecom | 11/28/2023 1:36 pm EST

Nova Scotia Department of Justice failed privacy obligations: watchdog On a day in July, 2016, a man received eight long-distance collect calls from his son, who was in pre-trial custody and in solitary confinement in the Ontario Kenora Jail. The...

ICA Microsystems terminated by CCTS for non-compliance

telecom | 07/27/2023 4:55 pm EDT

Wireless Code, home Internet, helping with data overage fees: ResearchThe Commission for Complaints for Telecom-Television Service (CCTS) was...

CRTC asks Net2Web to explain its non-compliance with CCTS

telecom | 10/05/2021 6:14 pm EDT

CRTC asks Net2Web to explain its non-compliance with CCTSThe CRTC is asking the telecommunications service provider Net2Web Inc. to...

SkyChoice kicked out of CCTS

telecom | 07/22/2021 5:14 pm EDT

Faced with what it said are multiple different instances of non-cooperation from a small Ontario-based internet service provider (ISP), the Commission for Complaints for Telecom-television Services (CCTS) has "terminated...

Telecom complaints down 19%, CCTS says

telecom | 11/30/2020 12:50 pm EST

The number of complaints from Canadians about their telecom services fell 19 per cent last year, the Commission for Complaints for Telecom-television Services (CCTS) said in its annual report Monday.  It’s the first time...

CRTC orders CCTS-avoiding telecoms to explain themselves

telecom | 11/01/2019 4:11 pm EDT

The CRTC has told six small telecoms who have refused to join the Commission for Complaints for Telecom-television Services (CCTS) they have until Dec. 16 to explain why. It said WISP Internet Services Inc., Golden Rural High Speed, Pure Channel Communications Inc., MySignal.ca Solutions Inc., Redbox Solutions Ltd., and Total Cable Service Inc. have until then to show why they shouldn’t “be found in violation of the Telecommunications Act for contravening the CCTS participation requirement” and face a $50,000 fine. The directors of the companies could also have a $15,000 fine levied...

Complaints to CCTS increase again, TV issues up 500%

Media | 04/02/2019 6:00 am EDT

Complaints to CCTS increase again, TV issues up 500%Complaints about TV service to the Commissioner for Complaints for Telecommunications Services (CCTS)...