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CRTC approves Cochrane Telecom application for forbearance 

telecom | 09/02/2021 5:21 pm EDT

The CRTC has approved an application from the Cochrane Telecom Services for the CRTC to refrain from regulating its residential services in Cochrane, Ont. In a Thursday decision, the regulator wrote that forbearance of regulation of CochraneTel "would be consistent with the Canadian telecommunications policy objectives " set out in the Telecommunications Act, and would be "unlikely to unduly impair the continuance of a competitive market for these services."  The company filed a Part 1 application in April asking for the CRTC's forbearance on the 705-272 exchange in the town, meaning...

Cochrane Telecom requests CRTC forbearance

telecom | 05/07/2021 5:44 pm EDT

Cochrane Telecom Services has submitted an application to the CRTC requesting that the commission refrain from regulating its residential services in Cochrane, Ontario.  The company filed a Part 1 with the CRTC Tuesday, requesting the forbearance in the 705-272 exchange area of the town. If accepted, the commission would not regulate the company’s pricing and terms in that area. CRTC approval would no longer be required before launching or changing services and rates, according to documents submitted by the company.  Cochrane Telecom, which offers internet, home phone, and television...

CRTC grants Fibernetics access to Bell facilities

telecom | 05/04/2021 5:45 pm EDT

The CRTC is directing BCE Inc. to allow Ontario-based home phone and internet provider Fibernetics Corp....

Bell rate increases for Primus would hurt low-income consumers: interventions

telecom | 01/05/2021 6:18 pm EST

A BCE Inc. price increase on the unbundled local loop (ULL) service it...

Bell’s prison phone rates violated telecom act, lawsuit argues

telecom | 08/11/2020 6:10 pm EDT

An updated version of a class action lawsuit against BCE Inc. and the...

Force Bell to sign IXPL lease agreement, CRTC urged

telecom | 07/20/2020 5:36 pm EDT

Ontario-based home phone and internet provider Fibernetics Corp. is calling on the CRTC to compel BCE Inc. to allow it to lease facilities so it can expand its landline phone service to eight new areas. In a Part 1 application...

Ontario prisons waive phone fees for inmates

telecom | 04/21/2020 6:30 pm EDT

Ontario prisons are now allowing prisoners to call cell phones as well as landlines for free in response to the COVID-19 pandemic.  According to a letter Ontario attorney general Sylvia Jones sent Monday to signatories of an online petition demanding free phone calls, prisoners will now be allowed to make up to 50 local calls each month for free, or use up to 52 minutes of long-distance calls, to both landlines and cellphones. Inmates were previously only able to make collect calls to landlines, and were unable to make calls to cell phones at all. The letter states inmates will still...

CRTC approves Northwestel’s waiving of overage fees

telecom | 03/24/2020 2:44 pm EDT

The CRTC has given interim approval to BCE Inc.’s Northwestel application for urgent relief that will allow to it waive data overage charges for its cable and fibre-to-the-premises (FTTP)  internet...

Federal prisons waiving inmate phone fees

telecom | 03/18/2020 9:42 am EDT

The Correctional Service of Canada is temporarily making calls free of charge for prisoners in Canada's...

CRTC says no to delay, compensation for ending landline subsidy

telecom | 02/04/2020 5:31 pm EST

The CRTC has upheld its decision to phase out a subsidy for landlines through 2021, and in a pair of decisions today rejected requests to maintain the subsidy for at least 10 years and to compensate...

Cogeco’s IPTV service in beta testing, but no start date

telecom | 01/15/2020 4:27 pm EST

There’s no firm timeframe for when Cogeco Inc. will roll out its new IPTV service, despite the cableco previously telling investors it would become available in 2019.  Cogeco’s CEO Phillipe...

Telecom prices down, household spending up: CRTC

telecom | 08/09/2019 3:30 pm EDT

Prices for communications services are on a downward trend, according to new data from the CRTC, but spending on those goods are also on the rise.  Those services are made up of mobile wireless (with unlimited voice and SMS...

StatCan data shows higher telecom spending than CRTC pricing numbers

Media | 07/12/2019 5:25 pm EDT

The average Canadian household spent $233 a month on communication services in 2017, a $10.17 or 4.6 per cent increase from a year earlier, according to data from Statistics Canada released late last...

CRTC denies Iristel complaint about Bell rate increases

telecom | 07/10/2019 4:37 pm EDT

Iristel Inc. hasn’t provided enough evidence in a dispute with BCE Inc. to compel the CRTC to re-regulate some transport services, the commission said Wednesday.  Iristel had asked the CRTC to...

Ontario court presses pause on Iristel-Telus case

telecom | 04/25/2019 2:36 pm EDT

The Ontario Superior Court has put a lawsuit launched by Iristel Inc. against Telus Corp. on hold while the CRTC settles a related dispute. The court granted a temporary stay in a decision Monday, stating that “the court has...

Cogeco offering no details on MVNO strategy

telecom | 04/10/2019 4:14 pm EDT

Cogeco Inc. has long been a vocal proponent of mandated mobile virtual operators in Canada, so it’s no surprise CEO Philippe Jetté indicated the company plans to take advantage of the CRTC’s new position regarding MVNOs on a call with analysts Wednesday, though he...

Forbearance means CRTC has no place in rate dispute: Bell

telecom | 01/10/2019 5:31 pm EST

The CRTC has no jurisdiction to determine the outcome of a disagreement over the rates BCE Inc. charges Iristel Inc. for wholesale access, because it chose to forebear from regulating legacy services,...

Iristel complains to CRTC about Bell rate increases

telecom | 01/04/2019 12:44 pm EST

Iristel Inc. says BCE Inc. has put in place “massive and unprecedented rate increases” for access to some of its infrastructure and is asking the CRTC to intervene. According to a Part 1 application filed with the CRTC in...

CRTC orders telecoms to block calls with ‘illegitimate’ IDs

telecom | 12/19/2018 1:05 pm EST

Telecoms will have to start blocking phone calls from numbers that don’t conform to “established numbering plans,” the CRTC said Wednesday. The new rule affects calls that look like they’re...

More than half of the world will be online by year-end: ITU

telecom | 12/10/2018 2:04 pm EST

The International Telecommunications Union (ITU) says for the first time...

Cogeco’s transition to new customer system drags down Q4

Media | 11/02/2018 4:52 pm EDT

Cogeco Inc.’s implementation of a new customer management system, which CEO Philippe Jetté said in a press release proved to be “more challenging than initially anticipated,” affected its Canadian subscriber counts in the fourth quarter. That made for lower...

Shaw feels the competitive heat on wireline

telecom | 10/25/2018 6:04 pm EDT

Shaw Communications Inc. reported wireline results for the fourth quarter that analysts characterized as...

ITPA asks CRTC to reconsider ending voice subsidy

telecom | 09/28/2018 3:34 pm EDT

The Independent Telecommunications Providers Association (ITPA) has filed a review-and-vary application with the CRTC, asking the regulator to bring back its landline subsidy. When the commission announced its $750 million...

Household spending on telecom services up 2%: CRTC

Media | 08/16/2018 5:30 pm EDT

Canadian households spent an average of $222.83 a month on communications services in 2016, the CRTC said...

Traffic stimulation in front of CRTC again with Iristel, Telus fight

telecom | 08/08/2018 5:22 pm EDT

Iristel Inc. and Telus Corp. are sparring in a pair of Part 1 applications...

Wholesale payphone service no longer mandated: CRTC

telecom | 04/20/2018 4:35 pm EDT

Canada’s biggest telcos will be able to stop providing wholesale service for payphones, the CRTC has...

Spike in complaints causing delays at CCTS, mid-year report outlines

Media | 04/10/2018 6:00 am EDT

Complaints by Canadians about their telecom services increased so much in...

CRTC calls out Iristel, but says no new regs in traffic stimulation case

telecom | 12/20/2017 5:40 pm EST

In separate decisions on Wednesday, the CRTC ordered Iristel Inc. to cease...

CRTC consulting on new nuisance call blocking proposals

telecom | 11/17/2017 3:00 pm EST

The CRTC launched a consultation Thursday requesting comment on new proposals for how its order to telecoms to block some nuisance calls should be implemented. A year ago, the regulator ordered...

Telus revenue, profit up 4 per cent each

telecom | 11/09/2017 7:52 pm EST

Telus Corp. reported revenue of $3.36 billion, up four per cent from the same quarter last year, in its third-quarter results released Thursday, while net income also increased 4.2 per cent to $370 million over that time. Wireless revenue saw a 6.1 per cent increase over last year’s Q3 to $1.95 billion, whereas wireline stayed relatively flat with one per cent increase to $1.48 billion, Telus said in the results for the three-month period ended Sept. 30. Net new wireless subscribers also continued to grow with 44,000 more over 2016’s third quarter, a net 124,000 new pre- and...

Cogeco revenue up, profits dip in Q4

telecom | 11/03/2017 4:27 pm EDT

In its quarterly results released on Friday, Cogeco Inc. reported overall revenues for the three-month...

Cell phone only households predict modern behaviour: MTM

telecom | 11/03/2017 4:21 pm EDT

Cell phone only households, meaning those that use only mobile phones and no landline, are growing across Canada and are a good indication of a series of modern habits, said a report published...

Freedom set to support older iPhones with spectrum rejig, deployment

telecom | 10/26/2017 5:37 pm EDT

Shaw Communications Inc. announced Thursday that it would move to redeploy...

Rogers unfazed by Freedom ‘Big Gig’ offer: CEO

telecom | 10/19/2017 4:34 pm EDT

Joe Natale isn’t worried about Shaw Communications Inc.’s move to offer its Freedom customers 10...

Telus gets $176M gov’t contract for landlines

telecom | 10/05/2017 3:46 pm EDT

OTTAWA — The federal government will pay Telus Corp. $176 million over seven years to replace 80,000 legacy landlines, the two parties announced at an event in Ottawa Thursday. Those landlines will be replaced with “modern, cost-effective and fully managed...

U.S. cloud-based office phone provider coming to Canada

telecom | 10/04/2017 5:51 pm EDT

United States cloud-based phone company Dialpad Inc. has launched in...

Service restored after cut cable cripples Bell, Telus network

telecom | 08/04/2017 11:15 am EDT

A cut cable crippled the shared network of BCE Inc. and Telus Corp. in...

Bell subs feel impact of ‘aggressive’ cable competition in Q2

telecom | 08/03/2017 2:22 pm EDT

BCE Inc. is hoping the second half of the year results in a boost for its...

Quebec class action over Bell rate increases to proceed

telecom | 07/19/2017 11:51 am EDT

The Quebec Superior Court has approved a class-action lawsuit against BCE Inc. for unilaterally changing the terms of contracts for its internet, landline, wireless and telephone services. The...

Cogeco expands U.S. biz with MetroCast buy

telecom | 07/10/2017 1:08 pm EDT

Cogeco Inc. is again expanding its U.S. footprint, with the announcement Monday that it would purchase...

Give four days’ notice before service disconnection, CRTC says

telecom | 07/06/2017 3:31 pm EDT

Telecommunications service providers must give customers a heads up of at least four business days before disconnecting or suspending a service to end users or another service provider, the CRTC said...

Consumer advocates request basic services rejig for affordability fund

telecom | 04/06/2017 5:32 pm EDT

A trio of consumer advocacy groups are asking the CRTC to revise December’s basic telecom services decision, stating in a review-and-vary application filed Wednesday that the regulator...

Telecoms bond over stirring proposals to shake up call spoofing

telecom | 03/03/2017 7:18 pm EST

Technologies identified by the CRTC as potential tools to combat spoofed and nuisance calls have promise, but barriers to their deployment mean they’re not likely to be put in place any time...

CRTC consulting on competitor quality of service regime

telecom | 02/23/2017 7:26 pm EST

The CRTC is asking for input on its competitor quality of service regime, used to monitor the services provided by incumbent telcos to smaller providers and ensure their quality is sufficient to enable the smaller companies to compete in the marketplace. In a notice Thursday, the regulator said the regime has been in place since 2005 and asked for comments on whether it “continues to be required and, if so, how it should be structured, taking into account recent changes in the telecommunications marketplace and the Commission’s regulatory measures.” It noted that the...

SaskTel says it’s ‘concerned’ by end of local voice subsidy

telecom | 02/13/2017 6:09 pm EST

Saskatchewan Telecommunications Holding Corp. said Monday that it is concerned about the CRTC’s December decision to eliminate the local voice subsidy in favour of a...

New area codes determined for Nfld, QC

telecom | 02/02/2017 5:57 pm EST

Ten-digit dialling will officially roll out in Newfoundland and Labrador next summer after the CRTC approved a new area code for the province. Already served by 709, the province will add the 879 area code as of Nov. 24,...

Nuisance call deadline extended

telecom | 02/02/2017 5:55 pm EST

The CRTC has changed the deadline for interventions in its consultation on measures to reduce caller ID spoofing and other ways of managing nuisance calls. Originally set for Feb. 8, the new deadline for...

National 911 operator could disrupt regional relationships: PSAP

telecom | 01/17/2017 11:14 pm EST

Forming a national consortium for the development of next-generation 911 (NG911) services would disrupt relationships formed under the current ILEC model, a British Columbia public-safety answer point...

CRTC should take charge in next-generation 911 rollout, regulator hears

telecom | 01/16/2017 11:17 pm EST

GATINEAU, Que. — The CRTC should take a leading role — at least temporarily — in co-ordinating the development of next-generation 911 services, the regulator heard Monday as it kicked off a week-long hearing into the future of the emergency call system. Making the transition to an environment where 911 call-takers, or public safety answering points (PSAPs), can receive communication other than voice (such as text, picture and video messages) needs outside guidance,...

CRTC consulting on nuisance calls decision

telecom | 01/09/2017 9:35 pm EST

The CRTC issued a call for comments Monday on its two-month-old decision to force telecoms to implement measures to reduce caller ID spoofing and offer services to manage nuisance calls. In November, the...

Iristel buys two small telecoms

telecom | 11/22/2016 10:28 pm EST

Iristel Inc. said Tuesday it has acquired two small telecoms, Toronto’s Trutel Inc. and Montreal’s Exelia Inc. "Our culture is not one filled with 'old phone guys' and neither is Trutel's or...

Iristel files complaint over Eastlink’s competition refusal

telecom | 11/22/2016 10:24 pm EST

Iristel Inc. has filed a complaint with the CRTC over what it says is a “refusal” of Bragg Communication Inc.’s Eastlink to “implement local competition”...

CRTC, FCC sign new anti-nuisance call agreement

telecom | 11/18/2016 5:24 pm EST

The CRTC announced Thursday a new memorandum of understanding with its counterpart in the United States to help combat unwanted calls. In a press release, the CRTC said the new formal agreement with the Federal...

CRTC orders telecoms to develop tools for blocking nuisance calls

telecom | 11/07/2016 10:07 pm EST

Telecom companies will soon be required to put in place measures to block “unwanted nuisance calls” on both wireless and wireline networks, the CRTC announced Monday. The regulator...

Rogers Unison expands to bigger businesses

telecom | 10/12/2016 6:38 pm EDT

Rogers Communications Inc. is expanding a service aimed at businesses that brings landline features to mobile. The company, which launched Rogers Unison for small businesses earlier this year, said in a press release Wednesday it...

Some TNW customers may be disconnected in Nov., CRTC warns

telecom | 09/23/2016 7:15 pm EDT

The CRTC has issued a consumer alert letting customers of Téliphone Navigata Westel Communications Inc. (TNW) know they may be disconnected in November. It said in...

Competition watchdog dings Comwave for misleading ads

telecom | 09/13/2016 7:47 pm EDT

Toronto-based Comwave Networks Inc. will fork out $360,000 for misleading ads that represented its Internet and home phone services as “unlimited,” the Competition Bureau said Tuesday. In a press...

CRTC limits special number porting zone to Vancouver

telecom | 08/26/2016 8:09 pm EDT

The CRTC has approved one but rejected another application on number portability. On Friday, the regulator released its decision on an application by Telus Corp. to “establish a special location porting zone (LPZ) within the Metro Vancouver area” so that residential and business subscribers can keep their phone numbers as they move within the area. “Implementation of the proposed LPZ would increase substitutability and competition between wireline, wireless and [Voice over Internet Protocol] telephone service providers operating within the Metro Vancouver...

CRTC consulting on disconnection practices

telecom | 08/18/2016 8:41 pm EDT

The CRTC is requesting comment on whether regulatory measures are required to prevent service interruptions after a dispute between two telecommunications providers in January. In a notice of consultation posted to its...

In business, landlines are going mobile

telecom | 08/02/2016 8:20 pm EDT

Over the course of the past year, several Canadian telecoms have introduced systems that allow small businesses to use their mobile phones with landline functionality, a move that highlights a shift away from landline services in...

Annotated guide on Deposit and Disconnection Code released

telecom | 07/26/2016 4:37 pm EDT

Four months after issuing its annotated guide to the CRTC’s wireless code, the Commissioner for Complaints for Telecommunications Services (CCTS) has put out one for the regulator’s...

CCSA sued for wrongful dismissal after Townsend departure

telecom | 07/07/2016 6:05 pm EDT

The Canadian Cable Systems Alliance (CCSA) is facing a lawsuit from former president and CEO Alyson Townsend, who is accusing the organization of wrongful dismissal. In a statement of claim filed in...

Telus allowed to dismantle radio-phone service in B.C.

telecom | 06/23/2016 7:57 pm EDT

The CRTC has given Telus Corp. permission to get rid of its radio-phone service in British Columbia. Radio-phone service is used in remote areas without landlines, the CRTC noted in its decision Thursday. Telus had argued that “the technology and infrastructure supporting the services are obsolete,” maintaining and repairing the services is difficult, and that “it incurs recurrent annual losses by providing the services.” The CRTC directed Telus to compensate affected customers with a one-time payment. Residential customers switching to satellite...

MTS shareholders back Bell acquisition

telecom | 06/23/2016 4:25 pm EDT

The shareholders of Manitoba Telecom Services Inc. have nearly unanimously approved its acquisition by BCE Inc. Of the just over 43 million votes cast, 99.66 per cent were in favour of the acquisition, according to...

Wall prefers SaskTel sale over public offering: report

telecom | 06/15/2016 4:04 pm EDT

Saskatchewan premier Brad Wall told reporters he would rather sell Saskatchewan Telecommunications Holding Corp. than take the company public and sell shares on the open market, Bloomberg...

Shaw readies for network enhancements with price hike

telecom | 06/08/2016 7:48 pm EDT

Shaw Communications Inc. will raise its rates starting Aug. 1, which will affect “select residential Internet, TV and phone plans,” the company said in a customer bulletin posted to its website....

CRTC considers regulations after lost telephone service case

telecom | 06/08/2016 6:00 pm EDT

The CRTC said it might consider preventative regulations after a dispute involving two phone service providers resulted in lost telephone service for 27,000 Canadian phone number holders. On Jan. 15,...

Xplornet goes national with VoIP home phone service

telecom | 06/08/2016 12:09 am EDT

Xplornet Communications Inc. said Tuesday it was introducing a new national home phone service, using voice-over-Internet-protocol (VoIP) to reach rural Canadians. The $20-per-month service is a...

Telus reports 911 call stats

telecom | 06/06/2016 11:09 pm EDT

Out of the more-than four million 911 calls sent across its wireless and wireline networks last year, Telus Corp. said 15 of them did not complete, the company disclosed. Telus reported the stats in its first 911...

Bell extends enterprise VoIP service to small business

telecom | 05/31/2016 5:34 pm EDT

BCE Inc.’s Total Connect VoIP service for enterprises is now available to small businesses in Ontario and Quebec. The company said Tuesday that previously, only large businesses and...

Experts say approval of Bell’s MTS acquisition likely

telecom | 05/02/2016 2:12 pm EDT

BCE Inc. announced Monday morning that it will purchase Manitoba Telecom Services Inc. in a $3.9 billion transaction that, if approved, will see the number of players in Manitoba’s telecom...

Rogers customer complaints down by 65%: CCTS

telecom | 03/29/2016 10:17 pm EDT

Rogers Communications Inc. experienced a nearly 65-per-cent drop in complaints accepted by the Commissioner of Complaints for Telecommunications Services (CCTS), according to the commissioner's mid-year report. Released Wednesday morning, the report said Rogers was the subject of 437 complaints during the six-month period of Aug. 1, 2015 to Jan. 31, 2016, down from 1,240 complaints during the same period a year earlier. Complaints about Rogers’ Fido brand also fell almost 23 per cent to 237 from 306 complaints over the latter half of 2015. In a press release, Rogers...

Service restored to NetTalk customers through Primus

Media | 01/21/2016 8:52 pm EST

NetTalk.com Inc. announced Wednesday evening that its VoIP service has been restored to all its customers in Canada. The Florida-based company said in a Facebook post that all Canadian telephone numbers and services are...

Dependence on landline-phone services put Primus in creditor protection: CEO

telecom | 01/21/2016 4:02 pm EST

Too much reliance on landline-phone-service revenue, combined with a heavy debt load, has resulted in Primus Telecommunications Canada Inc. being placed in creditor protection and awaiting court...

CRTC working to resolve Iristel, NetTalk connection issue

Media | 01/20/2016 3:29 pm EST

Iristel Inc., a Markham, Ont.- based telecom company, announced Tuesday it is working with the CRTC to resolve an ongoing dispute with Florida-based VoIP provider NetTalk.com Inc., in order to...

Telecoms to feel economic headwinds: analyst

Media | 01/18/2016 7:33 pm EST

Barclays Capital analyst Phillip Huang said Monday that providers of telecommunications services in Canada will feel the effects of the struggling economy. He said in a research note that most of repercussions from things such as...

CRTC asks public for input on basic telecom services

telecom | 01/14/2016 5:46 pm EST

The CRTC is asking Canadians what telecom services they need, as part of the second phase of its proceeding on basic telecom services. The CRTC said in a press release it wants to know what telecom services Canadians consider necessary to participate in the digital economy and what services they rely on most to communicate, as well as what Internet speeds meet their needs and whether prices in urban and rural areas should be similar. It’s also asking the public to fill out a questionnaire. The public has until Feb. 8 to send in comments and request to appear at a hearing that will...

Nokia gains control of Alcatel-Lucent

telecom | 01/04/2016 9:49 pm EST

Nokia Corp. said Monday that it has won control of telecom-equipment maker Alcatel-Lucent SA with almost 80 per cent of the company's outstanding shares tendered in response to Nokia's acquisition offer. Nokia said in a...

Ericsson renews contract with Eastlink for 3 years

telecom | 12/17/2015 3:31 pm EST

Ericsson AB announced Thursday that it has renewed its agreement with Eastlink to expand and upgrade its LTE and HSPA networks, as well as continue to be the exclusive supplier for radio access network equipment for another three...

Cogeco appoints Daniel Boisvert, Antoine Shiu, to exec positions

Media | 12/14/2015 4:30 pm EST

Cogeco Cable Inc.’s Canadian cable division has appointed Daniel Boisvert as vice-president of marketing and innovation, and Antoine Shiu as vice-president of business solutions sales, it said...

Future CraveTV prices unclear for non-Bell customers

telecom | 12/08/2015 9:56 pm EST

Subscribers to BCE Inc.’s TV services will pay more for CraveTV starting in February, though the company isn’t saying how much customers who get the streaming service through other TV-service providers, or those...

Nokia shareholders approve Alcatel-Lucent acquisition

telecom | 12/02/2015 6:08 pm EST

Nokia Corp. said Wednesday that its shareholders have approved the company's proposed acquisition of Alcatel-Lucent SA. Nokia said in a press release that it has also received all necessary regulatory approvals earlier than...

Forbes downplays potential MTS selloff after Allstream deal

telecom | 11/23/2015 9:38 pm EST

Manitoba Telecom Services Inc. CEO Jay Forbes on Monday downplayed the likelihood that the whole company could be sold in the wake of a deal to unload its business communications division, Allstream....

IPTV, Netflix adoption lower in Ontario: MTM

Media | 11/09/2015 10:11 pm EST

Ontario residents are not moving as fast toward newer ways of getting TV content, such as IPTV and Netflix, as other parts of the Canada, according to newly released figures. Survey results released last week from Media...

CCTS shouldn’t be consumer advocate: Bell

telecom | 11/06/2015 9:11 pm EST

Officials from BCE Inc. told a CRTC panel Friday that the mandate of the Commission for Complaints for Telecommunications Services (CCTS) shouldn’t be expanded to allow it to become a consumer advocacy body. Ruby Barber,...

MTS revenue, profits down in Q3

telecom | 11/04/2015 9:58 pm EST

Manitoba Telecom Services Inc. on Wednesday reported lower revenue and profits compared to a year earlier. It said in a press release that revenue was down one per cent to $398.4 million for the three months ended Sept. 30. Net earnings came in at $26.7 million, down from $36.8 million one year earlier. MTS said revenue was down due to declines in wireless-voice and long-distance revenue, partially offset by gains in wireless-data, Internet, "information solutions" and IPTV revenues. The company said it is continuing efforts to transform the company, which include improving customer experiences in its MTS division and revitalizing its Allstream division, the latter of which it intends to sell....

CCTS asks CRTC to keep membership mandatory for telecoms

telecom | 11/03/2015 9:45 pm EST

Representatives from the Commission for Complaints for Telecommunications Services (CCTS) told the CRTC Tuesday that making telecom companies' participation in the CCTS voluntary would affect the...

Connectivity beats content in telecom/media sector: report

Media | 11/03/2015 8:24 pm EST

The notion that "content is king" is challenged in a new report that points out that connectivity services take in significantly more revenue than content providers in Canada and have seen...

CRTC creates online public forum as part of CCTS review

telecom | 11/02/2015 5:00 pm EST

The CRTC announced Monday it has created an online public forum as part of its review of the Commissioner for Complaints for Telecommunications Services (CCTS) and is inviting Canadians to participate...

Cogeco financials show big gains in U.S.

telecom | 10/29/2015 4:23 pm EDT

Cogeco Cable Inc. reported higher revenue and profit numbers this week, with its U.S. operations bringing in substantially more money as it benefited from a favourable trend in the U.S.-dollar exchange rate. The company said in a...

Telecom-revenue growth trails consumer-spending increase: CRTC

telecom | 10/27/2015 8:33 pm EDT

Revenue from telecommunications services in Canada grew 2.4 per cent in 2014, the CRTC said Tuesday, falling short of the six per cent hike in average spending on communications services that year. In the second part of its annual communications monitoring report, the CRTC said telecommunications services revenue was in 2014 was $45.9 billion, up from $44.8 billion in 2013. The first part of the CRTC's communications monitoring report, released last Thursday, said average household spending on communications services in 2014 was $203.04 per month, up six per cent from 2013. The report...

Spending on wireless services up 14% last year: CRTC

Media | 10/22/2015 8:59 pm EDT

Canadians spent 14.1 per cent more on wireless services in 2014 than they did in 2013, while last year also marked the first time there were more Canadian households that relied exclusively on mobile phone service than households...

Bell Media ranks shaken up further

Media | 10/02/2015 1:52 pm EDT

BCE Inc.'s Bell Media has parted ways with more senior employees, a spokesman confirmed Friday. Bell Media's Scott Henderson said in an email: "I can confirm there have been some director-level departures at Bell...

MTS seen as acquisition target for Bell

Media | 09/02/2015 9:26 pm EDT

A stock market analyst has speculated that an acquisition of Manitoba Telecom Services Inc. by BCE Inc. is likely next year. A research note Wednesday from TD Securities analyst Vince Valentini said that with MTS set to sell off...

Bell Aliant jobs being outsourced to India: union

telecom | 08/26/2015 8:37 pm EDT

Jobs with BCE Inc.’s Bell Aliant operations in Atlantic Canada are being outsourced to India despite a commitment from Bell when it took full control of Aliant's operations last year to protect these jobs, according to a...

Oil decline could affect Shaw, Telus: analyst

Media | 08/24/2015 1:35 pm EDT

The plunge in oil prices could end up hurting telecommunications service providers like Shaw Communications Inc. and Telus Corp., which have a high proportion of their business operations in Alberta, according to a Bay Street...

Ontera approved for higher subsidies

telecom | 08/20/2015 3:57 pm EDT

The CRTC said Thursday it is has approved an application from BCE Inc.-owned Ontera to receive higher subsidies for serving high-cost areas, due to a change in its tax status. In an application made earlier this year, the phone-...

Gerry Vanderpost joins Distributel as CFO

telecom | 08/20/2015 3:08 pm EDT

Distributel Communications Ltd. on Thursday announced that it has hired Gerry Vanderpost as its chief financial officer. Vanderpost had been vice-president of financial at Primus Telecommunications Canada Inc., and joined...

Bell sells stake in Globe and Mail

Media | 08/14/2015 8:19 pm EDT

BCE Inc. said Friday that it has sold its 15 per cent stake in the Globe and Mail newspaper. It said in a press release it has sold its newspaper stake to Woodbridge Co. Ltd., an investment company run by the Thomson family,...

Bell says non-refundable monthly payments are OK

telecom | 08/13/2015 2:15 pm EDT

BCE Inc. says in a filing with the CRTC that it is not violating regulations by requiring customers to pay for various services by the month in advance and not providing partial refunds if subscriptions are ended before the paid-for period is finished. Bell made the filing last week in response to an application to the commission from Quebecor Inc. that claimed the practice violates both the wireless code and the CRTC's policy of banning the requirement of 30-days' notice of cancellation of telecommunications service. However, Bell said in a document filed in French that this...