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TAGGED AS TELUS

China Mobile fights back in court against Gov. order to shut down

telecom | 09/09/2021 6:23 pm EDT

China Mobile Communications Group Co., Ltd. is going to court to fight an August order in council from the federal government that directed the company to shut down its...

Telus announces newly connected 5G regions in AB, QC

telecom | 09/08/2021 4:49 pm EDT

Telus Corp. Wednesday announced developments in a pair of projects aimed at rolling out higher speed wireless service.  The company announced it has rolled out its 5G network to Lethbridge and Sylvan Lake, Alberta, as part of what it said is a $14.5 billion investment in the province. "The significant investments we are making in our world-leading network to rapidly expand our 5G footprint is enabling us to connect the citizens of Lethbridge to the people, resources, and critical information they need as we continue to navigate the global pandemic,” president and CEO Darren Entwistle...

Telecoms say no need for additional accessibility requirements; advocates disagree

telecom | 09/03/2021 5:28 pm EDT

Canada’s telecommunications companies are recommending that the CRTC...

Telecom unions want govt. action on jobs outsourcing

telecom | 09/03/2021 4:33 pm EDT

Two telecommunication workers’ unions, Unifor and the Canadian Union for Public Employees (CUPE), have partnered up to demand the federal government step in to minimize the outsourcing of Canadian jobs overseas in the telecom...

Court to hear Telus challenge to CRTC wireless review decision 

telecom | 08/12/2021 1:13 pm EDT

The Federal Court of Appeal will take up a Telus Corp. challenge to two...

CRTC dismisses Quebecor complaint of CBC undue preference

Media | 08/03/2021 5:22 pm EDT

The CRTC has ruled that the CBC/Radio-Canada is  not giving itself an...

Telus talks wireless strategy after spectrum auction, Q2 results

telecom | 07/30/2021 6:31 pm EDT

Going forward, if Canadians are to “truly benefit” from 5G innovation and affordability, the government needs to develop “responsible, forward-looking, and predictable regulatory policy that ensures expedition, fair, and economical access to the national asset,”...

Federal Court of Appeal dismisses BDUs’ appeal of distant signal tariffs

telecom | 07/23/2021 6:34 pm EDT

The Federal Court of Appeal ruled Friday partially in favour of a group...

Telus expands 5G network to Quebec City

telecom | 07/20/2021 5:25 pm EDT

Telus Corp. has expanded its 5G network into Quebec City as part of a $38 million investment in infrastructure.  The company, which plans to spend $9 billion throughout the province through 2024, said Tuesday it will continue...

Q2 telecom earnings could be sign of recovery: Analysis

telecom | 07/13/2021 6:46 pm EDT

The telecom sector is on track to rebound following a bleak 2019 and 2020, according to an analysis of the industry halfway through the 2021 financial year.  “Halfway through the year, we see...

PIAC says no to permanent roaming test, Telus wants new definition

telecom | 07/05/2021 5:37 pm EDT

Telus Corp. wants the CRTC to set an industry-wide definition of...

Quebec union wants more Telus jobs at home

telecom | 06/24/2021 5:17 pm EDT

A workers’ union in Quebec claims Telus Corp. has broken a “moral contract” with the people of the province by opting to hire more outside of Canada, rather than at home.  In a release Thursday, a regional council of the...

Rogers backs Telus in Wireless Review decision challenge

telecom | 06/08/2021 5:50 pm EDT

Rogers Communications Inc. has voiced its support for Telus Corp.'s Federal...

Telus spending $26 billion in Ontario, Quebec

telecom | 05/17/2021 3:46 pm EDT

Telus Corp. is planning to spend a combined $26 billion on network connectivity in Ontario and Quebec...

Telus appeals seamless roaming in CRTC’s wireless review decision

telecom | 05/14/2021 6:54 pm EDT

Telus Corp. is seeking permission to appeal two provisions of the CRTC's April decision flowing from the commission's wireless review.  While Telus is not seeking to appeal the central decision of...

Quebec Appeal Court upholds decision finding Quebec site blocking law unconstitutional 

telecom | 05/14/2021 5:10 pm EDT

Quebec’s Court of Appeal has dismissed an appeal from the province’s attorney general over its desire to have telecoms block access to illegal gambling sites.  In July 2018, a Quebec Superior Court judge found an article of the Consumer Protection Act that says Internet Service Providers (ISPs) have to block web users in Quebec from accessing unauthorized online gambling sites within 30 days of receiving notice from the Société des Loteries du Québec to be out of the province’s...

Telecoms emphasize concerns, support for CRTC’s botnet blocking proposal

telecom | 05/06/2021 7:19 pm EDT

Canada’s big-three telecoms are doubling down on their assertions that...

Incumbents “should be comforted”, Rogers could move first on mandated access: analysts

telecom | 04/16/2021 5:11 pm EDT

Industry analysts are calling Thursday's decision to mandate access to incumbent wireless networks for a limited number of regional wireless competitors a "moderate net...

Large telecoms not in favour of sharing data for NG911

telecom | 04/08/2021 5:22 pm EDT

Several large telecom companies have argued that the CRTC shouldn’t compel them to provide a list of the wireless service numbers with billing addresses in areas covered by small incumbent local exchanges (SILECs) to the Independent Telecommunications Providers Association...

Novus wants CRTC to pause access complaint

telecom | 04/08/2021 5:13 pm EDT

Novus Entertainment Inc., which is fighting for access to a multi-dwelling unit in Coquitlam, British Columbia, has asked the CRTC to pause its application against the developer while they exchange information and negotiate....

CRTC rejects incumbent request to expand Internet Code

telecom | 04/08/2021 5:05 pm EDT

The CRTC has rejected a request from a number of large facilities-based...

CRTC awards $57 million for transport projects in Que., Ont., and B.C.

telecom | 03/19/2021 3:51 pm EDT

The CRTC is handing out $57.7 million through its Broadband Fund for the construction of thousands of kilometres of network transport infrastructure. The commission announced Friday that seven...

Telus gets $5.4 million for high-speed internet in rural Alberta

telecom | 03/17/2021 4:50 pm EDT

Telus Corp. will receive more than $5 million in funding through the Rapid Response Stream of the federal government’s Universal Broadband Fund for projects bringing high-speed Internet to rural...

Telesat needs proceeds from 3800 MHz to compete: CEO

telecom | 03/11/2021 6:11 pm EST

If Innovation, Science and Economic Development Canada doesn't approve Telesat Holdings Inc.'s proposal...

Roaming revenue not expected to fully recover until 2022: Telus CFO

telecom | 02/11/2021 5:38 pm EST

Telus Corp.'s ability to extract roaming revenue from its customers will...

CRTC should release data on fraud calls: PIAC

telecom | 02/09/2021 5:58 pm EST

The Public Interest Advocacy Centre (PIAC) has asked the CRTC to publicly disclose the information it...

Telus International goes public 

telecom | 02/03/2021 6:04 pm EST

Telus Corp.’s Telus International division went public Wednesday, in what the company said was “the largest technology IPO in TSX history by total proceeds raised.” Telus International, which provides IT services to...

Telus RnV in 867 traffic stimulation ruling should be dismissed: Iristel

telecom | 12/17/2020 4:48 pm EST

Telus Inc.'s request for the CRTC to review its decision that the company "unjustly discriminated" against Iristel Inc. should be thrown out and the original ruling upheld, Iristel has told the regulator. "It is important for the Commission to understand the impact that TELUS’ conduct had on Canadians living in the North and those trying to contact them," Iristel argued in a Monday intervention to a review-and-vary request from Telus filed last month. "Contrary to TELUS’ claim that the...

Rogers, Shaw get cableco support in demand for relocation payments

telecom | 12/04/2020 3:36 pm EST

Rogers Communications Inc. and Shaw Communications Inc. have the support of...

Telus jumps into the agricultural tech sector

telecom | 11/12/2020 3:08 pm EST

Telus Corp. announced Thursday the launch of a new business focused on agricultural tech, after the company’s acquisition of eight companies in that sector. Telus Agriculture will bring together those companies’ various...

Telus acquires AI company for $1.2B ahead of IPO for Telus International

telecom | 11/06/2020 6:34 pm EST

The $1.2-billion acquisition of Lionbridge AI by Telus Corp. will "help accelerate the digital transformation and strategic growth journey of Telus International," CEO Darren Entwistle said on a...

ISED: flanker brands prices falling, but not yet at 25% drop target

telecom | 10/29/2020 7:04 pm EDT

The federal government released its second quarterly check-in on wireless prices across Canada Thursday morning, as a follow up to the Liberal government’s plan to lower wireless prices 25 per cent...

VMedia, Bell resolve IPTV carriage fight

telecom | 09/24/2020 3:52 pm EDT

VMedia Inc. co-founder George Burger says his company has been able to launch apps for its new IPTV service on several new devices after a dispute with BCE Inc. was resolved. VMedia last month lodged a Part 1 application alleging Bell acted in “bad faith” by delaying its approval for Bell’s TV programming to be distributed over redacted IPTV apps until it had received further information about VMedia’s business relationships for wholesale content distribution with independent internet service providers (ISPs). In the Part 1 complaint, VMedia said that part of the business was...

Telus wants Iristel to file new rates in traffic stimulation case

telecom | 09/23/2020 6:09 pm EDT

Telus Corp. has told the CRTC that it doesn't think Iristel Inc. deserves a stay on implementing new tariff rates while the CRTC assesses Iristel's argument that the regulator wrongly determined it...

Iristel fights traffic stimulation finding, proposed $1.25M fine

telecom | 09/08/2020 4:51 pm EDT

Iristel Inc. says the CRTC wrongly determined it was stimulating traffic to...

Watchdog finds Telus ad on wireless prices misled consumers

telecom | 09/03/2020 4:04 pm EDT

Canada’s advertising standards body has found Telus Corp. made misleading...

CRTC proposes fines for Iristel, Telus over ‘self-serving’ conduct

telecom | 08/14/2020 3:24 pm EDT

The CRTC has proposed enforcing a financial penalty of between $750,000 and...

eHealth raises data, privacy, and clinical questions: experts 

Media | 08/05/2020 6:07 pm EDT

eHealth technologies have been widely billed as bridging divides between...

Telus profits down nearly 40 per cent

telecom | 07/31/2020 4:03 pm EDT

Telus Corp. posted a 39.4 per cent drop in profit in the second quarter of the year, the first quarter to...

ISED says wireless prices goals still mostly unmet

telecom | 07/28/2020 6:00 pm EDT

Following on the Liberal election campaign promise to lower wireless prices by 25 per cent, the federal government released on Tuesday the first of its quarterly check-ins on wireless prices across the country.  The data --...

Telus gets green light to launch on-demand service

Media | 07/28/2020 3:54 pm EDT

Telus Corp. has gained CRTC approval to launch a national on-demand service, granting it a licence for the next two years. In a Tuesday decision, the regulator granted Telus its second broadcast licence for an on-demand...

UBF should focus on both backbone, last mile, ISPs told ISED

telecom | 07/28/2020 2:22 pm EDT

At a discussion about Ottawa’s now-delayed Universal Broadband Fund with stakeholders in January, the federal government heard it shouldn’t require funding from other levels of government and focus on both backbone and last-mile projects, according to documents obtained...

Telus hires Jacob Glick as VP public policy

telecom | 07/02/2020 5:26 pm EDT

Telus Corp. has hired Jacob Glick to be its vice-president of public policy. Glick was most recently the general counsel for North, a wearable technology eyewear company based in Kitchener-Waterloo. That company was acquired by...

Telus releases its layoff-authorizing board resolution publicly

telecom | 06/29/2020 5:36 pm EDT

In order to continue paying dividends to the company's shareholders —...

Experts say 5G will eventually deliver, but a speed boost for now

telecom | 06/29/2020 2:53 pm EDT

Experts are unanimous in saying Canada’s 5G networks will eventually...

Either disclose or withdraw MVNO layoff threat, CRTC tells Telus

telecom | 06/22/2020 6:10 pm EDT

The CRTC is asking Telus Corp. to publicly release a resolution from the...

Even as Bell removes its gear, Bell, Telus say Huawei still in play for 5G

telecom | 06/19/2020 11:42 am EDT

Both Telus Corp. and BCE Inc. still won’t rule out partnering with Huawei Technologies Co. Ltd. for their 5G networks if the government grants permission to do so, despite...

Telus calls for small cell attachment ruling to be postponed

telecom | 06/17/2020 5:45 pm EDT

The CRTC should not rule on a Quebecor Inc. and Rogers Communications Inc. application for the regulator to compel BCE Inc. to allow small cell technologies to be attached to Bell’s poles at rates...

Day stands down from Telus board after racism comments

telecom | 06/03/2020 6:14 pm EDT

Telus Corp. announced Wednesday that it has accepted the resignation of former federal Conservative MP Stockwell Day from its board of directors, following his appearance on a CBC/Radio-Canada...

Telus silent on Scotiabank claim it hasn’t ruled out Huawei as 5G vendor

telecom | 06/03/2020 5:53 pm EDT

A day after announcing it would partner with Nokia Corp. and Ericsson AB on...

Questions remain about Huawei gear as Bell, Telus pick Ericsson, Nokia 

telecom | 06/02/2020 6:03 pm EDT

On Tuesday, BCE Inc. and Telus Corp. announced new partnerships with...

Telecoms not obligated to give rights-of-way to Calgary: Alberta court

telecom | 05/25/2020 5:46 pm EDT

Telecom companies operating in Calgary will not have to abide by a...

Telus to share aggregate location data with government researchers

telecom | 05/20/2020 6:09 pm EDT

Telus Corp. said it will begin providing de-identified, aggregate location data to the Natural Sciences and Engineering Research Council of Canada (NSERC) to help combat COVID-19. It said in a...

Complaints to CCTS decrease by 12 per cent

telecom | 05/12/2020 4:25 pm EDT

Consumers lodged 8,621 complaints with the Commission for Complaints for Telecom-television Services (CCTS) in the six months leading up to Jan. 31, a 12 per cent decrease on the previous year. The decrease, detailed in the...

Telus withdraws guidance, records 19 per cent net income reduction

telecom | 05/07/2020 6:00 pm EDT

Telus Corp.’s net income for the first quarter of 2020 dropped 19 per...

Alberta privacy commish investigating Telus Health app

telecom | 04/21/2020 6:01 pm EDT

Alberta’s information and privacy commissioner will launch two separate investigations related to Telus Corp.’s Babylon Health application. According to a press release, the investigations by the office of commissioner Jill Clayton were opened after concerns were...

2020 a ‘lost year’ for telecom growth: analyst

telecom | 04/20/2020 5:35 pm EDT

The telecommunications sector will have an "irrelevant" first quarter and will "write off" the second...

Canadian wireless sub adds down slightly from 2018

telecom | 04/07/2020 4:39 pm EDT

Canada’s publicly-traded wireless service providers added just under 1.29 million wireless subscribers...

Telus Health ‘scaling up’ as COVID-19 spreads

telecom | 03/30/2020 5:11 pm EDT

Telus Corp.’s years-long investment in e-health and telemedicine has...

Federal prisons waiving inmate phone fees

telecom | 03/18/2020 9:42 am EDT

The Correctional Service of Canada is temporarily making calls free of charge for prisoners in Canada's...

COVID-19 prompts multiple ISPs to suspend data caps

telecom | 03/13/2020 5:46 pm EDT

Multiple Canadian internet providers have suspended caps on data usage as they prepare for a huge increase in the amount of customers working from home in an attempt to limit the spread of COVID-19.  Quebecor Inc. announced on Friday in a press release that Videotron...

Data leaked from 1,200 Koodo customers

telecom | 03/09/2020 4:30 pm EDT

Telus Corp. has confirmed that its flanker brand Koodo Mobile was subject to a data breach in February,...

Telus savages gov’t price directive, others more circumspect

telecom | 03/06/2020 5:30 pm EST

Analysts have provided nuanced reactions to the government’s plan to...

Gov’t 25% price reduction to target big three flanker brands

telecom | 03/05/2020 4:00 pm EST

The federal government will focus on 2 GB to 6 GB post-paid plans from...

Government, non-VI companies defend standstill rule

Media | 03/03/2020 5:47 pm EST

  Telus Corp., Cogeco Inc. and the attorney general have filed arguments defending the CRTC’s application of its standstill rule in the fight over carriage of TVA Sports. The attorney general, who represents the CRTC...

CRTC launches paper billing consultation after denying request

telecom | 03/03/2020 2:56 pm EST

The CRTC has launched a consultation to consider whether wireless service providers should be required to provide paper bills to customers, after it rejected an application from the Public Interest...

Investment cut threats over MVNOs not ‘just theater’: Telus

telecom | 02/20/2020 6:30 pm EST

GATINEAU, Que. — Toward the tail end of nearly three hours of testimony...

Telus confirms it will use Huawei in ‘initial module’ of 5G rollout

telecom | 02/13/2020 8:29 pm EST

Telus Corp. will be using Huawei Technologies Co. Ltd. equipment in its...

Telus introduces its own wireless affordability certification

telecom | 02/11/2020 6:20 pm EST

Telus Corp. says it has already met and exceeded the Liberal Party’s goal...

Industry waiting on detail from gov’t on wireless price drop

telecom | 01/15/2020 6:14 pm EST

If Innovation Minister Navdeep Bains wants to see a 25-per-cent reduction in wireless prices starting from December 2019 — as he clarified this week — the best way is to maintain a hands-off approach that has seen a reduction of 28 per cent in wireless prices since 2016,...

Telecoms deadlocked ahead of 5G rollout: analyst

telecom | 01/10/2020 5:32 pm EST

No major wireless provider stands out as most likely to benefit from Canada’s looming 5G network rollout, despite two players’ extensive combined wireline footline placing them on the “front foot”, RBC Capital Markets...

Wireless revenues, ARPU up industry-wide, CRTC report says

telecom | 12/16/2019 8:48 pm EST

The latest portion of the CRTC’s Communications Monitoring Report, focused on the mobile retail market and released Monday, shows that wireless industry revenues have gone up, and while smaller...

Federal Court dismisses Otterburn Park case

telecom | 12/12/2019 6:00 pm EST

A judicial review application to the Federal Court challenging Innovation, Science and Economic...

Telus wants Competition Bureau methodology in MVNO review

telecom | 12/11/2019 5:29 pm EST

After a November Competition Bureau report endorsed a limited version of...

Telus International to go public after $1.3B acquisition

telecom | 12/05/2019 2:04 pm EST

Telus Corp.’s outsourcing and call centre operation Telus International is buying Competence Call Center for $1.3 billion, the company has announced. The German company has more than 8,500 employees and operates in 11 European countries, Telus said in a press release....

Telecoms find silver lining in unprecedented number of CCTS complaints

telecom | 11/28/2019 6:00 am EST

Despite improvements in customer service that have lowered customer...

TekSavvy files appeal against site-blocking order

telecom | 11/25/2019 4:19 pm EST

Internet service provider TekSavvy Solutions Inc. has appealed a Federal Court order requiring ISPs to...

Telus subscriber adds offset slight ARPU pressure

telecom | 11/07/2019 5:39 pm EST

Despite the summer’s volatility in the wireless market, with a rush of new offerings in “unlimited”...

Cell data tracking company continues lobby push, despite tough reception

telecom | 11/05/2019 11:44 am EST

A company that says its privacy-focused software app can tell employers...

5G & Huawei: An explainer

telecom | 10/29/2019 6:42 pm EDT

As the Liberals head back to Parliament following the Oct. 21 federal election, they’ll be returning to...

Mixed analyst response to Wednesday’s telecom stock sell-off

telecom | 10/25/2019 11:24 am EDT

Following the release of the Rogers Communications Inc. quarterly results Wednesday that were accompanied by falling stock prices, Desjardins analyst Maher Yaghi asked in a research note if the impact...

Telus says Bell in no position to defend CRTC jurisdiction on standstill rule

Media | 10/09/2019 6:08 pm EDT

The CRTC is within its jurisdiction to order companies to keep carrying each other’s TV signals even in the middle of a dispute, Telus Corp. told Federal Court, but the company also argued BCE Inc....

CNOC challenging Telus appeal in speed cap case

telecom | 10/08/2019 6:07 pm EDT

The Canadian Network Operators Consortium has filed its arguments in Federal Court against Telus Corp.’s appeal of a CRTC decision that would temporarily suspend a speed cap affecting wholesale-based service providers. The...

Telus goes to SCC over early cancellation fees

telecom | 10/04/2019 4:41 pm EDT

Telus Corp. is asking the Supreme Court of Canada to review a decision by the Quebec Court of Appeal that determined the early cancellation fees it charged its customers years ago were “abusive.” The June decision by Quebec’s highest court found, under the...

Telus purchase of Canadian ADT business a good move: analysts

telecom | 10/01/2019 2:32 pm EDT

Telus Corp.’s announcement that it is buying ADT Security Services Canada, the Canadian arm of the U.S. home security services company, for $700 million is a wise move that will position Telus for...

Telus warned gov’t of Huawei ban’s ‘far-reaching impacts’: secret docs

telecom | 08/27/2019 3:18 pm EDT

Telus Corp. told the federal government that prohibiting Huawei...

Telus considering challenge of court ruling on cancellation fees

telecom | 08/23/2019 5:57 pm EDT

Telus Corp. is contemplating asking the Supreme Court of Canada to review a...

Telecoms asking SCC to review Quebec bylaw case

telecom | 08/19/2019 2:22 pm EDT

The country’s biggest telecoms are asking the Supreme Court of Canada to review a decision by a lower...

CRTC commissioning report about market impact of online BDUs

Media | 08/09/2019 6:40 pm EDT

The CRTC wants to know more about the potential for the Canadian broadcasting market to absorb virtual broadcasting distribution undertakings (vBDUs). Those services sit in-between a traditional BDU and an over-the-top (OTT) service like Netflix Inc.: it’s...

Telecoms must hand over more detailed info to Comp Bureau

telecom | 08/06/2019 7:23 pm EDT

The CRTC has directed telecom companies to disclose an additional set of...

CRTC reviewing 36-month device financing plans

telecom | 08/02/2019 4:33 pm EDT

The CRTC said Friday afternoon that it thinks the 36-month smartphone financing plans that have entered...

Big providers get behind Bell in CloudWifi fight

telecom | 07/31/2019 6:35 pm EDT

The country's largest telecoms are siding with BCE Inc. in its fight against a CRTC decision that ruled providers including CloudWifi Inc. can access only its fibre wires in multi-dwelling buildings. Earlier this month, BCE...

Telus now offering 36-month device financing

telecom | 07/30/2019 4:39 pm EDT

Telus Corp. has followed in the footsteps of rival Rogers Communications Inc. in making its device...

Freedom plans could drive big three back to subsidies: analysts

telecom | 07/26/2019 5:33 pm EDT

The launch of new plans from Shaw Communications Inc.’s Freedom will...

Freedom answers to ‘unlimited’, offers $0 phones on select plans

telecom | 07/25/2019 6:41 pm EDT

Shaw Communications Inc.’s Freedom is responding to the wireless...

Telus plans could also ‘interfere’ with customer churn: PIAC

telecom | 07/12/2019 4:42 pm EDT

The same week that concerns were raised about new device financing plans...

Emergency services affected by service outage, Rogers confirms

telecom | 07/08/2019 5:18 pm EDT

The wireless service outage that began on  Sunday and affected the...

CRTC asks wireless providers to justify post-data cap throttling

telecom | 07/04/2019 4:52 pm EDT

The CRTC has asked several telecoms to explain how their throttling of wireless speeds once customers exceed their data allotments doesn’t violate the commission’s regulatory policy on internet traffic management practices (ITMPs). In a June 28 letter posted to its website this week, the regulator issued requests for information to eight telecoms related to their use of ITMPs. That includes questions to Shaw Communications Inc.’s Freedom Mobile, Rogers Communications Inc. regarding its Chatr flanker brand, and BCE Inc.’s Bell MTS and Lucky Mobile about throttling mobile speeds after...