TAGGED AS TELUS
UPDATED – CRTC rejects broad MVNO model, will mandate limited access for regional players
telecom | 04/15/2021 4:01 pm EDT
Incumbent telecom companies will be required to sell access to their mobile networks to some regional service providers, but only those that have some level of spectrum and...
Large telecoms not in favour of sharing data for NG911
telecom | 04/08/2021 5:22 pm EDT
Several large telecom companies have argued that the CRTC shouldn’t compel them to provide a list of the wireless service numbers with billing addresses in areas covered by small incumbent local exchanges (SILECs) to the Independent Telecommunications Providers Association...
Novus wants CRTC to pause access complaint
telecom | 04/08/2021 5:13 pm EDT
Novus Entertainment Inc., which is fighting for access to a multi-dwelling unit in Coquitlam, British Columbia, has asked the CRTC to pause its application against the developer while they exchange information and negotiate....
CRTC rejects incumbent request to expand Internet Code
telecom | 04/08/2021 5:05 pm EDT
The CRTC has rejected a request from a number of large facilities-based...
CRTC awards $57 million for transport projects in Que., Ont., and B.C.
telecom | 03/19/2021 3:51 pm EDT
The CRTC is handing out $57.7 million through its Broadband Fund for the construction of thousands of kilometres of network transport infrastructure. The commission announced Friday that seven...
Telus gets $5.4 million for high-speed internet in rural Alberta
telecom | 03/17/2021 4:50 pm EDT
Telus Corp. will receive more than $5 million in funding through the Rapid Response Stream of the federal government’s Universal Broadband Fund for projects bringing high-speed Internet to rural...
Telesat needs proceeds from 3800 MHz to compete: CEO
telecom | 03/11/2021 6:11 pm EST
If Innovation, Science and Economic Development Canada doesn't approve Telesat Holdings Inc.'s proposal to auction off spectrum it holds in the 3700-3900 MHz band, the company won't be able to compete with its competitors in the United States, the company's CEO told the...
Roaming revenue not expected to fully recover until 2022: Telus CFO
telecom | 02/11/2021 5:38 pm EST
Telus Corp.'s ability to extract roaming revenue from its customers will...
CRTC should release data on fraud calls: PIAC
telecom | 02/09/2021 5:58 pm EST
The Public Interest Advocacy Centre (PIAC) has asked the CRTC to publicly disclose the information it...
Telus International goes public
telecom | 02/03/2021 6:04 pm EST
Telus Corp.’s Telus International division went public Wednesday, in what the company said was “the largest technology IPO in TSX history by total proceeds raised.” Telus International, which provides IT services to...
Telus RnV in 867 traffic stimulation ruling should be dismissed: Iristel
telecom | 12/17/2020 4:48 pm EST
Telus Inc.'s request for the CRTC to review its decision that the company "unjustly discriminated" against Iristel Inc. should be thrown out and the original ruling upheld, Iristel has told the...
Rogers, Shaw get cableco support in demand for relocation payments
telecom | 12/04/2020 3:36 pm EST
Rogers Communications Inc. and Shaw Communications Inc. have the support of...
Telus jumps into the agricultural tech sector
telecom | 11/12/2020 3:08 pm EST
Telus Corp. announced Thursday the launch of a new business focused on agricultural tech, after the company’s acquisition of eight companies in that sector. Telus Agriculture will bring together those companies’ various...
Telus acquires AI company for $1.2B ahead of IPO for Telus International
telecom | 11/06/2020 6:34 pm EST
The $1.2-billion acquisition of Lionbridge AI by Telus Corp. will "help accelerate the digital transformation and strategic growth journey of Telus International," CEO Darren Entwistle said on a...
ISED: flanker brands prices falling, but not yet at 25% drop target
telecom | 10/29/2020 7:04 pm EDT
The federal government released its second quarterly check-in on wireless prices across Canada Thursday morning, as a follow up to the Liberal government’s plan to lower wireless prices 25 per cent...
VMedia, Bell resolve IPTV carriage fight
telecom | 09/24/2020 3:52 pm EDT
VMedia Inc. co-founder George Burger says his company has been able to launch apps for its new IPTV service on several new devices after a dispute with BCE Inc. was resolved. VMedia last month lodged a Part 1 application alleging Bell acted in “bad faith” by delaying its approval for Bell’s TV programming to be distributed over redacted IPTV apps until it had received further information about VMedia’s business relationships for wholesale content distribution with independent internet service providers (ISPs). In the Part 1 complaint, VMedia said that part of the business was...
Telus wants Iristel to file new rates in traffic stimulation case
telecom | 09/23/2020 6:09 pm EDT
Telus Corp. has told the CRTC that it doesn't think Iristel Inc. deserves a stay on implementing new tariff rates while the CRTC assesses Iristel's argument that the regulator wrongly determined it...
Iristel fights traffic stimulation finding, proposed $1.25M fine
telecom | 09/08/2020 4:51 pm EDT
Iristel Inc. says the CRTC wrongly determined it was stimulating traffic to...
Watchdog finds Telus ad on wireless prices misled consumers
telecom | 09/03/2020 4:04 pm EDT
Canada’s advertising standards body has found Telus Corp. made misleading...
CRTC proposes fines for Iristel, Telus over ‘self-serving’ conduct
telecom | 08/14/2020 3:24 pm EDT
The CRTC has proposed enforcing a financial penalty of between $750,000 and...
eHealth raises data, privacy, and clinical questions: experts
Media | 08/05/2020 6:07 pm EDT
eHealth technologies have been widely billed as bridging divides between patients and clinicians, and were recently touted by Alberta premier Jason Kenney as "simply a 21st-century version of calling up the doctor."
But observers in the world of data protection and...
Telus profits down nearly 40 per cent
telecom | 07/31/2020 4:03 pm EDT
Telus Corp. posted a 39.4 per cent drop in profit in the second quarter of the year, the first quarter to...
ISED says wireless prices goals still mostly unmet
telecom | 07/28/2020 6:00 pm EDT
Following on the Liberal election campaign promise to lower wireless prices by 25 per cent, the federal government released on Tuesday the first of its quarterly check-ins on wireless prices across the country. The data --...
Telus gets green light to launch on-demand service
Media | 07/28/2020 3:54 pm EDT
Telus Corp. has gained CRTC approval to launch a national on-demand service, granting it a licence for the next two years. In a Tuesday decision, the regulator granted Telus its second broadcast licence for an on-demand...
UBF should focus on both backbone, last mile, ISPs told ISED
telecom | 07/28/2020 2:22 pm EDT
At a discussion about Ottawa’s now-delayed Universal Broadband Fund with...
Telus hires Jacob Glick as VP public policy
telecom | 07/02/2020 5:26 pm EDT
Telus Corp. has hired Jacob Glick to be its vice-president of public policy. Glick was most recently the general counsel for North, a wearable technology eyewear company based in Kitchener-Waterloo. That company was acquired by...
Telus releases its layoff-authorizing board resolution publicly
telecom | 06/29/2020 5:36 pm EDT
In order to continue paying dividends to the company's shareholders —...
Experts say 5G will eventually deliver, but a speed boost for now
telecom | 06/29/2020 2:53 pm EDT
Experts are unanimous in saying Canada’s 5G networks will eventually...
Either disclose or withdraw MVNO layoff threat, CRTC tells Telus
telecom | 06/22/2020 6:10 pm EDT
The CRTC is asking Telus Corp. to publicly release a resolution from the...
Even as Bell removes its gear, Bell, Telus say Huawei still in play for 5G
telecom | 06/19/2020 11:42 am EDT
Both Telus Corp. and BCE Inc. still won’t rule out partnering with Huawei Technologies Co. Ltd. for their 5G networks if the government grants permission to do so, despite...
Telus calls for small cell attachment ruling to be postponed
telecom | 06/17/2020 5:45 pm EDT
The CRTC should not rule on a Quebecor Inc. and Rogers Communications Inc. application for the regulator to compel BCE Inc. to allow small cell technologies to be attached to Bell’s poles at rates...
Day stands down from Telus board after racism comments
telecom | 06/03/2020 6:14 pm EDT
Telus Corp. announced Wednesday that it has accepted the resignation of former federal Conservative MP Stockwell Day from its board of directors, following his appearance on a CBC/Radio-Canada...
Telus silent on Scotiabank claim it hasn’t ruled out Huawei as 5G vendor
telecom | 06/03/2020 5:53 pm EDT
A day after announcing it would partner with Nokia Corp. and Ericsson AB on...
Questions remain about Huawei gear as Bell, Telus pick Ericsson, Nokia
telecom | 06/02/2020 6:03 pm EDT
On Tuesday, BCE Inc. and Telus Corp. announced new partnerships with...
Telecoms not obligated to give rights-of-way to Calgary: Alberta court
telecom | 05/25/2020 5:46 pm EDT
Telecom companies operating in Calgary will not have to abide by a municipal bylaw granting the city rights-of-way, the Alberta Court of Appeal has decided.
In a...
Telus to share aggregate location data with government researchers
telecom | 05/20/2020 6:09 pm EDT
Telus Corp. said it will begin providing de-identified, aggregate location data to the Natural Sciences and Engineering Research Council of Canada (NSERC) to help combat COVID-19. It said in a...
Complaints to CCTS decrease by 12 per cent
telecom | 05/12/2020 4:25 pm EDT
Consumers lodged 8,621 complaints with the Commission for Complaints for Telecom-television Services (CCTS) in the six months leading up to Jan. 31, a 12 per cent decrease on the previous year. The decrease, detailed in the...
Telus withdraws guidance, records 19 per cent net income reduction
telecom | 05/07/2020 6:00 pm EDT
Telus Corp.’s net income for the first quarter of 2020 dropped 19 per...
Alberta privacy commish investigating Telus Health app
telecom | 04/21/2020 6:01 pm EDT
Alberta’s information and privacy commissioner will launch two separate...
2020 a ‘lost year’ for telecom growth: analyst
telecom | 04/20/2020 5:35 pm EDT
The telecommunications sector will have an "irrelevant" first quarter and will "write off" the second...
Canadian wireless sub adds down slightly from 2018
telecom | 04/07/2020 4:39 pm EDT
Canada’s publicly-traded wireless service providers added just under 1.29 million wireless subscribers...
Telus Health ‘scaling up’ as COVID-19 spreads
telecom | 03/30/2020 5:11 pm EDT
Telus Corp.’s years-long investment in e-health and telemedicine has...
Federal prisons waiving inmate phone fees
telecom | 03/18/2020 9:42 am EDT
The Correctional Service of Canada is temporarily making calls free of charge for prisoners in Canada's...
COVID-19 prompts multiple ISPs to suspend data caps
telecom | 03/13/2020 5:46 pm EDT
Multiple Canadian internet providers have suspended caps on data usage as they prepare for a huge increase in the amount of customers working from home in an attempt to limit the spread of COVID-19.
Quebecor Inc. announced on Friday in a press release that Videotron...
Data leaked from 1,200 Koodo customers
telecom | 03/09/2020 4:30 pm EDT
Telus Corp. has confirmed that its flanker brand Koodo Mobile was subject to a data breach in February,...
Telus savages gov’t price directive, others more circumspect
telecom | 03/06/2020 5:30 pm EST
Analysts have provided nuanced reactions to the government’s plan to...
Gov’t 25% price reduction to target big three flanker brands
telecom | 03/05/2020 4:00 pm EST
The federal government will focus on 2 GB to 6 GB post-paid plans from...
Government, non-VI companies defend standstill rule
Media | 03/03/2020 5:47 pm EST
Telus Corp., Cogeco Inc. and the attorney general have filed arguments defending the CRTC’s application of its standstill rule in the fight over carriage of TVA Sports. The attorney general, who represents the CRTC...
CRTC launches paper billing consultation after denying request
telecom | 03/03/2020 2:56 pm EST
The CRTC has launched a consultation to consider whether wireless service providers should be required to provide paper bills to customers, after it rejected an application from the Public Interest Advocacy Centre to require Telus Corp.’s flanker brand Koodo to do so. PIAC and the National Pensioners Federation had asked for the regulator to require Koodo to send out paper bills on request after it stopped sending them from April 2018 to customers who had activated self-serve accounts and who were not identified as having accessibility needs. It claimed the only way for those Koodo...
Investment cut threats over MVNOs not ‘just theater’: Telus
telecom | 02/20/2020 6:30 pm EST
GATINEAU, Que. — Toward the tail end of nearly three hours of testimony...
Telus confirms it will use Huawei in ‘initial module’ of 5G rollout
telecom | 02/13/2020 8:29 pm EST
Telus Corp. will be using Huawei Technologies Co. Ltd. equipment in its...
Telus introduces its own wireless affordability certification
telecom | 02/11/2020 6:20 pm EST
Telus Corp. says it has already met and exceeded the Liberal Party’s goal...
Industry waiting on detail from gov’t on wireless price drop
telecom | 01/15/2020 6:14 pm EST
If Innovation Minister Navdeep Bains wants to see a 25-per-cent reduction...
Telecoms deadlocked ahead of 5G rollout: analyst
telecom | 01/10/2020 5:32 pm EST
No major wireless provider stands out as most likely to benefit from Canada’s looming 5G network rollout, despite two players’ extensive combined wireline footline placing them on the “front foot”, RBC Capital Markets...
Wireless revenues, ARPU up industry-wide, CRTC report says
telecom | 12/16/2019 8:48 pm EST
The latest portion of the CRTC’s Communications Monitoring Report, focused on the mobile retail market and released Monday, shows that wireless industry revenues have gone up, and while smaller...
Federal Court dismisses Otterburn Park case
telecom | 12/12/2019 6:00 pm EST
A judicial review application to the Federal Court challenging Innovation, Science and Economic...
Telus wants Competition Bureau methodology in MVNO review
telecom | 12/11/2019 5:29 pm EST
After a November Competition Bureau report endorsed a limited version of...
Telus International to go public after $1.3B acquisition
telecom | 12/05/2019 2:04 pm EST
Telus Corp.’s outsourcing and call centre operation Telus International is buying Competence Call Center for $1.3 billion, the company has announced.
The German company has more than 8,500 employees and operates in 11 European countries, Telus said in a press release....
Telecoms find silver lining in unprecedented number of CCTS complaints
telecom | 11/28/2019 6:00 am EST
Despite improvements in customer service that have lowered customer...
TekSavvy files appeal against site-blocking order
telecom | 11/25/2019 4:19 pm EST
Internet service provider TekSavvy Solutions Inc. has appealed a Federal Court order requiring ISPs to...
Telus subscriber adds offset slight ARPU pressure
telecom | 11/07/2019 5:39 pm EST
Despite the summer’s volatility in the wireless market, with a rush of new offerings in “unlimited”...
Cell data tracking company continues lobby push, despite tough reception
telecom | 11/05/2019 11:44 am EST
A company that says its privacy-focused software app can tell employers...
5G & Huawei: An explainer
telecom | 10/29/2019 6:42 pm EDT
As the Liberals head back to Parliament following the Oct. 21 federal election, they’ll be returning to a number of key files that were left unaddressed before the writ dropped — including deciding what security approach the government will take with Huawei Technologies Co. Ltd. equipment and Canada’s 5G networks.
Of course, some things have changed since the House of Commons rose for the summer — not only will the Liberals need the support of another party to pass legislation now that they no longer have a...
Mixed analyst response to Wednesday’s telecom stock sell-off
telecom | 10/25/2019 11:24 am EDT
Following the release of the Rogers Communications Inc. quarterly results Wednesday that were accompanied by falling stock prices, Desjardins analyst Maher Yaghi asked in a research note if the impact...
Telus says Bell in no position to defend CRTC jurisdiction on standstill rule
Media | 10/09/2019 6:08 pm EDT
The CRTC is within its jurisdiction to order companies to keep carrying each other’s TV signals even in the middle of a dispute, Telus Corp. told Federal Court, but the company also argued BCE Inc....
CNOC challenging Telus appeal in speed cap case
telecom | 10/08/2019 6:07 pm EDT
The Canadian Network Operators Consortium has filed its arguments in Federal Court against Telus Corp.’s appeal of a CRTC decision that would temporarily suspend a speed cap affecting wholesale-based service providers. The...
Telus goes to SCC over early cancellation fees
telecom | 10/04/2019 4:41 pm EDT
Telus Corp. is asking the Supreme Court of Canada to review a decision by the Quebec Court of Appeal that...
Telus purchase of Canadian ADT business a good move: analysts
telecom | 10/01/2019 2:32 pm EDT
Telus Corp.’s announcement that it is buying ADT Security Services Canada, the Canadian arm of the U.S. home security services company, for $700 million is a wise move that will position Telus for...
Telus warned gov’t of Huawei ban’s ‘far-reaching impacts’: secret docs
telecom | 08/27/2019 3:18 pm EDT
Telus Corp. told the federal government that prohibiting Huawei...
Telus considering challenge of court ruling on cancellation fees
telecom | 08/23/2019 5:57 pm EDT
Telus Corp. is contemplating asking the Supreme Court of Canada to review a...
Telecoms asking SCC to review Quebec bylaw case
telecom | 08/19/2019 2:22 pm EDT
The country’s biggest telecoms are asking the Supreme Court of Canada to review a decision by a lower...
CRTC commissioning report about market impact of online BDUs
Media | 08/09/2019 6:40 pm EDT
The CRTC wants to know more about the potential for the Canadian broadcasting market to absorb virtual broadcasting distribution undertakings (vBDUs).
Those services sit in-between a traditional BDU and an over-the-top (OTT) service like Netflix Inc.: it’s...
Telecoms must hand over more detailed info to Comp Bureau
telecom | 08/06/2019 7:23 pm EDT
The CRTC has directed telecom companies to disclose an additional set of...
CRTC reviewing 36-month device financing plans
telecom | 08/02/2019 4:33 pm EDT
The CRTC said Friday afternoon that it thinks the 36-month smartphone financing plans that have entered...
Big providers get behind Bell in CloudWifi fight
telecom | 07/31/2019 6:35 pm EDT
The country's largest telecoms are siding with BCE Inc. in its fight against a CRTC decision that ruled providers including CloudWifi Inc. can access only its fibre wires in multi-dwelling buildings. Earlier this month, BCE...
Telus now offering 36-month device financing
telecom | 07/30/2019 4:39 pm EDT
Telus Corp. has followed in the footsteps of rival Rogers Communications Inc. in making its device...
Freedom plans could drive big three back to subsidies: analysts
telecom | 07/26/2019 5:33 pm EDT
The launch of new plans from Shaw Communications Inc.’s Freedom will drive more competition in the wireless market, analysts said after the new $0 phone plans were unveiled — warning the new offerings could lead incumbents to reconsider their new equipment financing...
Freedom answers to ‘unlimited’, offers $0 phones on select plans
telecom | 07/25/2019 6:41 pm EDT
Shaw Communications Inc.’s Freedom is responding to the wireless...
Telus plans could also ‘interfere’ with customer churn: PIAC
telecom | 07/12/2019 4:42 pm EDT
The same week that concerns were raised about new device financing plans...
Emergency services affected by service outage, Rogers confirms
telecom | 07/08/2019 5:18 pm EDT
The wireless service outage that began on Sunday and affected the...
CRTC asks wireless providers to justify post-data cap throttling
telecom | 07/04/2019 4:52 pm EDT
The CRTC has asked several telecoms to explain how their throttling of wireless speeds once customers exceed their data allotments doesn’t violate the commission’s regulatory policy on internet...
Telus to keep no-overage plans — and subsidies
telecom | 07/03/2019 6:57 pm EDT
Telus Corp. is making its once promotional “no overage” wireless data plan options a permanent...
Rogers’ no-overage plan about data use, churn, 5G: analyst
telecom | 06/21/2019 4:32 pm EDT
Rogers Communications Inc.’s reasons for launching a no-overage-fee...
Federal Court grants Telus leave to appeal in speed cap case
telecom | 06/19/2019 3:18 pm EDT
The Federal Court of Appeal will hear an appeal from Telus Corp. that challenges the CRTC’s decision to allow, on an interim basis, smaller providers to provide internet customers over-100 Mbps...
Rogers’ new no-data-overage plan a ‘necessary’ development: analyst
telecom | 06/12/2019 6:26 pm EDT
Rogers Communications Inc.’s launch of a wireless plan that won’t...
No issue with Canadian wireless pricing: telecom execs
telecom | 06/05/2019 8:45 am EDT
TORONTO — Executives from Canada’s biggest carriers defended the country’s wireless prices during a panel discussion Tuesday, saying there is no problem with how much service costs in Canada, despite both the federal government and the CRTC zoning in on affordability...
Data anonymization network launches amid privacy concerns
telecom | 05/31/2019 6:24 pm EDT
A consortium of data stewards launched an informal network last week that looks to promote the anonymization of personal information in Canada in the wake of data privacy concerns sweeping the...
Freedom open to network-sharing with Rogers, president says
telecom | 05/24/2019 6:09 pm EDT
As Shaw Communications Inc. continues to expand its Freedom Mobile brand, a...
Scheer promises Huawei 5G ban, but no info on what that means
telecom | 05/21/2019 5:17 pm EDT
Conservative leader Andrew Scheer said last week he was in favour of a ban...
Shaw says patience, not regulation, required to see organic MVNO market
telecom | 05/17/2019 4:55 pm EDT
Shaw Communications Inc.’s Freedom, the country’s major fourth wireless player, says it is most susceptible to harm if the CRTC decides to mandate MVNO access to incumbent facilities, and that...
Bell files support for Telus speed cap appeal
telecom | 05/13/2019 5:04 pm EDT
BCE Inc. is supporting Telus Corp.’s request to appeal a decision by the CRTC that temporarily removed a cap on internet download speeds smaller telecoms can provide customers. Telus said in the Federal Court of Appeal last month that the CRTC made a mistake when it temporarily halted a restriction that would not allow smaller telecoms to provide their customers with 100 Mbps-plus download speeds unless they moved to a new regime that the competitors say is currently financially and operationally untenable. In the court filing this month, Bell said it agreed with Telus’s...
Telus begins separating ‘quality’ wireless subs in financial reports
telecom | 05/09/2019 6:46 pm EDT
One year after claiming it registers similar smartphone-specific new...
$10 fees on customer service tasks don’t violate Wireless Code: Bell, Telus
telecom | 05/03/2019 5:27 pm EDT
BCE Inc., Rogers Communications Inc., Telus Corp., and Shaw Communications Inc. have responded to the CRTC’s questions about $10 fees they charge for some customer service tasks. Telecom...
Federal Court won’t hear Calgary bylaw case
telecom | 05/01/2019 4:14 pm EDT
The Federal Court of Appeal has rejected an application by the City of Calgary asking the court to review a CRTC decision the city said didn’t address whether a new bylaw could govern telecom access to infrastructure. The...
Resistance to tower builds shows need to ‘rethink’ consultations: MP
telecom | 04/30/2019 4:35 pm EDT
Residents of a New Brunswick town are asking the Federal Court to review...
Spectrum licence fees are too high already: big telecoms
telecom | 04/30/2019 3:38 pm EDT
An Innovation Canada consultation asking for comment about whether it should begin adjusting spectrum licence fees to keep up with the consumer price index has drawn opposition from BCE Inc., Rogers...
Telecoms say Calgary has no grounds to appeal bylaw case
telecom | 04/23/2019 11:48 am EDT
The country’s largest telecoms are telling the Federal Court that the City of Calgary shouldn’t be allowed to appeal a CRTC decision on whether the city’s new bylaw binds the carriers on...
Telus appealing CRTC speed cap relief
telecom | 04/18/2019 5:00 pm EDT
Telus Corp. is going to court over the CRTC’s decision last month to grant smaller internet providers a...
Analysts surprised by Bell’s lack of 600 MHz, incumbent spend
telecom | 04/11/2019 5:57 pm EDT
BCE Inc. walking away from the 600 MHz spectrum auction with no licences,...
Bell to shut down CDMA network April 30
telecom | 03/29/2019 5:45 pm EDT
BCE Inc. will finish decommissioning its legacy CDMA wireless network at the end of April, the company said Friday. Customers in areas of Manitoba, Ontario, Quebec and the Atlantic provinces that were still on the CDMA network will be moved to LTE by April 30, it said in a press release. "Our Network team looks forward to leveraging efficiencies from our CDMA shutdown, including repurposing existing site structures, fibre connections and power systems, to further enhance our industry-leading LTE network," Stephen Howe, Bell’s chief technology officer, said in the release. Bell’s...