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Rogers aims to improve churn, ‘reset’ enterprise division

News | 07/20/2017 5:16 pm EDT
Rogers' Toronto headquarters./ Photo via Wikipedia.

Joe Natale, president and CEO of Rogers Communications Inc., reiterated his focus on the customer experience after the release of the company’s second-quarter earnings Thursday, suggesting it will be part of a formula that can help drive its postpaid wireless churn rate below one per cent.

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