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Telecoms companies debating immediate vs. phased-in deployment of crisis line

News | 10/05/2021 7:09 pm EDT
(stock photo Pixabay)

Canada’s telecom companies are debating before the CRTC whether it is best to deploy a national mental health and suicide prevention crisis hotline simultaneously throughout the country — once a required transition to national 10-digit dialling in all areas is achieved — or if it should be done in a phased-in approach. The latter would leave certain areas with seven-digit local dialling waiting for the service but can speed up deployment to other Canadians.

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