The CRTC is demanding that four of Canada’s largest cable companies and small ISPs represented by the Canadian Network Operators’ Consortium (CNOC) work out a dispute over customer service and network reliability at the negotiating table within the next three months. The regulator issued a decision on Thursday on a CNOC complaint from September 2013 in which the small ISPs claimed network providers Rogers Communications Inc., Cogeco Cable Inc., Shaw Communications Inc. and Quebecor...
GATINEAU, Que. — On Wednesday, the first day of replies in the CRTC’s wholesale wireline hearing, the regulator was consistently asked to look to the future in determining how best to regulate Canada's fibre and copper connections. Yet the groups presenting before the commission differed on what that future entails. The Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC), which presented together, said Canadians would need access to the high-speed transmission capabilities of fibre-to-the-premises connections in the future, making it...
GATINEAU, Que. — Three consumer groups opened the second week of the CRTC hearing into wholesale wireline connections by telling the regulator to expand its wholesale access regulations to fibre-to-the-premises (FTTP)...