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Senate committee takes up study of internet service quality bill 

Internet and Governance | 04/30/2024 6:01 pm EDT

The Senate Committee on Transport and Communications began its study of Bill C-288 on Tuesday, which would amend the Telecommunications Act to require telecom carriers to be...

Highlight data as ‘key contract term’ in Wireless Code: CCTS

telecom | 02/09/2017 10:21 pm EST

The Wireless Code should be amended so that it codifies data as a “key contract term” in wireless contracts, the Commissioner for Complaints for Telecommunications Services (CCTS) argued on the final day of the CRTC’s public hearing examining the three-year-old regulations, since that wouldn’t change a customer’s ability to adjust their allotment. “We sat here this week… and we heard service providers talks about need to maintain flexibility. I must confess to you, I didn’t understand arguments when I heard it,” Howard Maker, CCTS...

CRTC tells CCTS to step up enforcement, ‘naming and shaming’

Media | 03/17/2016 9:09 pm EDT

In addition to expanding the mandate of the Commissioner for Complaints for Telecommunications Services (CCTS) Thursday to include TV service, the CRTC told the organization to make more use of...

CCTS asks CRTC to keep membership mandatory for telecoms

telecom | 11/03/2015 9:45 pm EST

Representatives from the Commission for Complaints for Telecommunications Services (CCTS) told the CRTC Tuesday that making telecom companies' participation in the CCTS voluntary would affect the...