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CCTS asks CRTC to keep membership mandatory for telecoms

telecom | 11/03/2015 9:45 pm EST

Representatives from the Commission for Complaints for Telecommunications Services (CCTS) told the CRTC Tuesday that making telecom companies' participation in the CCTS voluntary would affect the independence and effectiveness of the commission. “If participation is voluntary, there is a real risk that many providers would withdraw from CCTS, creating a situation in which some some customers are entitled to recourse while others are not,” assistant commissioner Josée Thibault told a CRTC panel on the first day of a four-day hearing into the structure and mandate of the...

Telus seeks clarity on wireless code’s application to business accounts

telecom | 03/05/2014 7:05 pm EST

Telus Corp. has asked the CRTC to clarify how the wireless code applies to certain classes of business wireless accounts. A letter from Stephen Schmidt, Telus’ vice-president of regulatory affairs, was posted on the CRTC’s website on Wednesday that said the company “is seeking a Commission determination to clarify whether certain ‘corporate plans’ should be considered individual or small business plans, making compliance with the Code mandatory for these...