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TAGGED AS 911

Shaw backs delay of STIR/SHAKEN implementation

telecom | 11/09/2021 1:51 pm EST

Shaw Communications Inc. has added its voice to those calling for deferral of the implementation of the STIR/SHAKEN condition.  In a Nov. 8 letter to the CRTC, the parent company of Freedom Mobile Inc. says technical issues involving enhanced 911 (E911) and next...

Municipally-owned B.C. SILEC asks CRTC for relief from NG911 requirements 

telecom | 11/05/2021 2:37 pm EDT

A municipally-owned small incumbent local exchange carrier (SILEC) in northwest British Columbia is requesting that the CRTC relieve it of its next-generation 911 (NG911)...

Bell wary of New Brunswick’s proposed NG911 system

telecom | 07/14/2021 6:34 pm EDT

BCE Inc. has filed an intervention with the CRTC saying New Brunswick’s plan for how it would like to adapt its next-generation 911 (NG911) services may not be the best approach.  According to Bell’s intervention, the...

Local RCMP raises security concerns over New Brunswick NG911 clarification application with the CRTC

telecom | 07/13/2021 6:42 pm EDT

The New Brunswick RCMP is raising concerns to the CRTC that the province’s proposal for how it would like to adapt its next-generation 911 (NG911) services could put RCMP...

Emergency services affected by service outage, Rogers confirms

telecom | 07/08/2019 5:18 pm EDT

The wireless service outage that began on  Sunday and affected the...

Bell to overhaul Manitoba public safety comms

telecom | 08/13/2018 2:28 pm EDT

BCE Inc. has won the contract to replace Manitoba’s aging public safety communications service, a...

Big Three face lawsuit over 911-location tech

telecom | 08/07/2018 4:05 pm EDT

A Colorado-based company is suing BCE Inc., Telus Corp. and Rogers Communications Inc. for allegedly violating its patents involving technology used to locate mobile phones for 911 service. TracBeam LLC filed a statement of claim in Federal Court in late July, stating that without its patented methods and systems, the three telecoms “would not have been able to comply with the CRTC’s mandate regarding E9-1-1 services and would not have been able to operate as a wireless carrier in Canada.” The patent in question involves methods and systems to provide location estimates for a...

CRTC backtracks on aspects of NG911 decision

telecom | 05/28/2018 4:18 pm EDT

The CRTC has changed its mind when it comes to a distinction it initially drew between primary and...

Text-with-911 incompatible with WiFi calling: CRTC

telecom | 01/05/2018 4:05 pm EST

In a step towards its goal of upgrading Canada’s 911 network by 2020, the CRTC published a decision on Friday which recommended that wireless service providers default all 911 calls to the cellular networks whenever possible....

CRTC sets new notification rules for 911 service outages

telecom | 10/27/2017 4:40 pm EDT

The CRTC has ordered landline and wireless service providers to implement new recommendations regarding 911 service outage notifications. They have three months to implement the recommendations...

NG911 could be costly, unreliable due to CRTC definition: PSAPs

telecom | 08/30/2017 2:36 pm EDT

A group of police departments and emergency authorities that run public safety answering points (PSAPs), or 911 call centres, is telling the CRTC that a distinction it drew between primary and...

Service restored after cut cable cripples Bell, Telus network

telecom | 08/04/2017 11:15 am EDT

A cut cable crippled the shared network of BCE Inc. and Telus Corp. in...

Give four days’ notice before service disconnection, CRTC says

telecom | 07/06/2017 3:31 pm EDT

Telecommunications service providers must give customers a heads up of at least four business days before disconnecting or suspending a service to end users or another service provider, the CRTC said...

CRTC demands NG911 network upgrade by 2020

telecom | 06/01/2017 6:06 pm EDT

The CRTC has started the clock on next-generation 911 (NG911) services, directing the country’s telcos to ready their networks to fully support sending emergency information via text, photo or video messages by the end of 2020....

National 911 operator could disrupt regional relationships: PSAP

telecom | 01/17/2017 11:14 pm EST

Forming a national consortium for the development of next-generation 911 (NG911) services would disrupt relationships formed under the current ILEC model, a British Columbia public-safety answer point...

CRTC should take charge in next-generation 911 rollout, regulator hears

telecom | 01/16/2017 11:17 pm EST

GATINEAU, Que. — The CRTC should take a leading role — at least temporarily — in co-ordinating the development of next-generation 911 services, the regulator heard Monday as it kicked off a week-long hearing into the future of the emergency call system. Making the transition to an environment where 911 call-takers, or public safety answering points (PSAPs), can receive communication other than voice (such as text, picture and video messages) needs outside guidance,...