TAGGED AS 911
BC government seeks higher standards for NG911 deployment
telecom | 09/21/2023 1:41 pm EDT
The province of British Columbia has filed a Part 1 application with the CRTC over the rollout of next-generation 911 (NG911) service. Conceding that its jurisdiction is limited, the government stressed that emergency service must be of the highest quality and available at...
CRTC orders Videotron to pay Bell 911 service fees despite protest over duplicative costs
telecom | 09/11/2023 4:50 pm EDT
The CRTC denied Quebecor Inc.’s request for relief regarding fees for enhanced 911 (E911) and next-generation 911 services (NG911) and its request that the commission direct...
UPDATED: Several stakeholders tell CRTC about MLTS systems for 911/988
telecom | 06/23/2023 6:19 pm EDT
The CRTC received a raft of responses on its notice of consultation on 911...
CRTC seeks information on Bell’s NG911 embargo
telecom | 06/19/2023 4:35 pm EDT
The CRTC has sent a letter to BCE Inc.’s Bell Canada demanding to know why the telecom imposed an...
CRTC opens proceeding into 911 and 988 calls from MLTS
Internet and Governance | 05/23/2023 3:00 pm EDT
Tuesday the CRTC announced it was beginning a proceeding into emergency...
Parliamentarians decry lack of French 911 service
telecom | 04/26/2023 5:16 pm EDT
MPs from both sides of the House of Commons were upset that 911 service was not available to a...
TBayTel granted delay in rollout of 10-digit dialing
telecom | 03/22/2023 3:41 pm EDT
The CRTC Wednesday approved a proposal by TBayTel Inc. that it be permitted to delay the implementation of 10-digit dialing in its area. The regional telecom had made the application late last year.
Telecoms across the country must migrate to 10-digit dialing to...
CRTC issues best practices for 911 use by multi-line telephone systems
telecom | 09/26/2022 5:12 pm EDT
The CRTC has approved the recommendations of the Emergency Services Working...
CRTC approves CISC working group report on location technology
telecom | 09/02/2022 5:06 pm EDT
Friday the CRTC approved a report from the CRTC Interconnection Steering...
Tories demand action on 988, Liberals say outreach is ongoing
telecom | 05/13/2022 3:02 pm EDT
The Conservatives kept up their pressure on the government to implement a...
CRTC approves Telus NG911 Local Government Service Agreement
telecom | 05/05/2022 5:43 pm EDT
The CRTC has approved Telus Corp.’s revisions to next-generation 911...
Telus wants CRTC to reclassify small ILECs for NG911 service, asks for suspension of funding consult
telecom | 04/28/2022 5:16 pm EDT
Telus Corp. is asking the CRTC to reclassify small incumbent local exchange carriers (SILECs)
as originating...
CRTC seeks comments on next-gen 911 deployment
telecom | 03/08/2022 3:32 pm EST
The CRTC is seeking comments on funding for the rollout of next-generation 911 (NG911) service, according...
Shaw backs delay of STIR/SHAKEN implementation
telecom | 11/09/2021 1:51 pm EST
Shaw Communications Inc. has added its voice to those calling for deferral of the implementation of the...
Municipally-owned B.C. SILEC asks CRTC for relief from NG911 requirements
telecom | 11/05/2021 2:37 pm EDT
A municipally-owned small incumbent local exchange carrier (SILEC) in...
Bell wary of New Brunswick’s proposed NG911 system
telecom | 07/14/2021 6:34 pm EDT
BCE Inc. has filed an intervention with the CRTC saying New Brunswick’s plan for how it would like to adapt its next-generation 911 (NG911) services may not be the best approach. According to Bell’s intervention, the province’s proposal is a “fundamental change” to the NG911 framework set by the CRTC -- though technically feasible -- “which is being introduced at such a late hour that it threatens to undermine the launch date.” “Further, the proposal contemplates a solution that is problematic and has been rejected by the commission because the commission decided that...
Local RCMP raises security concerns over New Brunswick NG911 clarification application with the CRTC
telecom | 07/13/2021 6:42 pm EDT
The New Brunswick RCMP is raising concerns to the CRTC that the province’s proposal for how it would like to adapt its next-generation 911 (NG911) services could put RCMP...
Emergency services affected by service outage, Rogers confirms
telecom | 07/08/2019 5:18 pm EDT
The wireless service outage that began on Sunday and affected the...
Bell to overhaul Manitoba public safety comms
telecom | 08/13/2018 2:28 pm EDT
BCE Inc. has won the contract to replace Manitoba’s aging public safety communications service, a...
Big Three face lawsuit over 911-location tech
telecom | 08/07/2018 4:05 pm EDT
A Colorado-based company is suing BCE Inc., Telus Corp. and Rogers Communications Inc. for allegedly violating its patents involving technology used to locate mobile phones for 911 service. TracBeam LLC filed a statement of...
CRTC backtracks on aspects of NG911 decision
telecom | 05/28/2018 4:18 pm EDT
The CRTC has changed its mind when it comes to a distinction it initially drew between primary and secondary public safety answering points (PSAPs), following opposition from a group of police departments and emergency authorities.
More than 50 PSAPs, or 911 call centres...
Text-with-911 incompatible with WiFi calling: CRTC
telecom | 01/05/2018 4:05 pm EST
In a step towards its goal of upgrading Canada’s 911 network by 2020, the CRTC published a decision on Friday which recommended that wireless service providers default all 911 calls to the cellular networks whenever possible....
CRTC sets new notification rules for 911 service outages
telecom | 10/27/2017 4:40 pm EDT
The CRTC has ordered landline and wireless service providers to implement new recommendations regarding 911 service outage notifications. They have three months to implement the recommendations...
NG911 could be costly, unreliable due to CRTC definition: PSAPs
telecom | 08/30/2017 2:36 pm EDT
A group of police departments and emergency authorities that run public safety answering points (PSAPs), or 911 call centres, is telling the CRTC that a distinction it drew between primary and...
Service restored after cut cable cripples Bell, Telus network
telecom | 08/04/2017 11:15 am EDT
A cut cable crippled the shared network of BCE Inc. and Telus Corp. in...
Give four days’ notice before service disconnection, CRTC says
telecom | 07/06/2017 3:31 pm EDT
Telecommunications service providers must give customers a heads up of at least four business days before disconnecting or suspending a service to end users or another service provider, the CRTC said...
CRTC demands NG911 network upgrade by 2020
telecom | 06/01/2017 6:06 pm EDT
The CRTC has started the clock on next-generation 911 (NG911) services, directing the country’s telcos to ready their networks to fully support sending emergency information via text, photo or video messages by the end of 2020....
National 911 operator could disrupt regional relationships: PSAP
telecom | 01/17/2017 11:14 pm EST
Forming a national consortium for the development of next-generation 911 (NG911) services would disrupt relationships formed under the current ILEC model, a British Columbia public-safety answer point...
CRTC should take charge in next-generation 911 rollout, regulator hears
telecom | 01/16/2017 11:17 pm EST
GATINEAU, Que. — The CRTC should take a leading role — at least temporarily — in co-ordinating the development of next-generation 911 services, the regulator...