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TAGGED AS 911

Bell wary of New Brunswick’s proposed NG911 system

telecom | 07/14/2021 6:34 pm EDT

BCE Inc. has filed an intervention with the CRTC saying New Brunswick’s plan for how it would like to adapt its next-generation 911 (NG911) services may not be the best approach.  According to Bell’s intervention, the province’s proposal is a “fundamental change” to the NG911 framework set by the CRTC -- though technically feasible -- “which is being introduced at such a late hour that it threatens to undermine the launch date.” “Further, the proposal contemplates a solution that is problematic and has been rejected by the commission because the commission decided that...

Local RCMP raises security concerns over New Brunswick NG911 clarification application with the CRTC

telecom | 07/13/2021 6:42 pm EDT

The New Brunswick RCMP is raising concerns to the CRTC that the province’s proposal for how it would like to adapt its next-generation 911 (NG911) services could put RCMP security at risk, in an intervention published Tuesday. The concerns are in response to a Part 1 application requesting clarification on whether or not independent local exchange carriers (ILECs) delivering NG911 services in New Brunswick may connect those networks to demarcation points determined by relevant 911 Governing...

Emergency services affected by service outage, Rogers confirms

telecom | 07/08/2019 5:18 pm EDT

The wireless service outage that began on  Sunday and affected the...

Bell to overhaul Manitoba public safety comms

telecom | 08/13/2018 2:28 pm EDT

BCE Inc. has won the contract to replace Manitoba’s aging public safety communications service, a...

Big Three face lawsuit over 911-location tech

telecom | 08/07/2018 4:05 pm EDT

A Colorado-based company is suing BCE Inc., Telus Corp. and Rogers Communications Inc. for allegedly violating its patents involving technology used to locate mobile phones for 911 service. TracBeam LLC filed a statement of...

CRTC backtracks on aspects of NG911 decision

telecom | 05/28/2018 4:18 pm EDT

The CRTC has changed its mind when it comes to a distinction it initially drew between primary and...

Text-with-911 incompatible with WiFi calling: CRTC

telecom | 01/05/2018 4:05 pm EST

In a step towards its goal of upgrading Canada’s 911 network by 2020, the CRTC published a decision on Friday which recommended that wireless service providers default all 911 calls to the cellular networks whenever possible. With the increase in Canadians using WiFi-enabled calling services offered by wireless providers, the Emergency Services Working Group of the CRTC Interconnection Steering Committee explored the issue of connectivity with 911 operators. It found that, when using WiFi calling, there could be a number of circumstances where new features of 911 calling in Canada were...

CRTC sets new notification rules for 911 service outages

telecom | 10/27/2017 4:40 pm EDT

The CRTC has ordered landline and wireless service providers to implement new recommendations regarding 911 service outage notifications. They have three months to implement the recommendations...

NG911 could be costly, unreliable due to CRTC definition: PSAPs

telecom | 08/30/2017 2:36 pm EDT

A group of police departments and emergency authorities that run public safety answering points (PSAPs), or 911 call centres, is telling the CRTC that a distinction it drew between primary and...

Service restored after cut cable cripples Bell, Telus network

telecom | 08/04/2017 11:15 am EDT

A cut cable crippled the shared network of BCE Inc. and Telus Corp. in...

Give four days’ notice before service disconnection, CRTC says

telecom | 07/06/2017 3:31 pm EDT

Telecommunications service providers must give customers a heads up of at least four business days before disconnecting or suspending a service to end users or another service provider, the CRTC said...

CRTC demands NG911 network upgrade by 2020

telecom | 06/01/2017 6:06 pm EDT

The CRTC has started the clock on next-generation 911 (NG911) services, directing the country’s telcos to ready their networks to fully support sending emergency information via text, photo or video messages by the end of 2020....

National 911 operator could disrupt regional relationships: PSAP

telecom | 01/17/2017 11:14 pm EST

Forming a national consortium for the development of next-generation 911 (NG911) services would disrupt relationships formed under the current ILEC model, a British Columbia public-safety answer point...

CRTC should take charge in next-generation 911 rollout, regulator hears

telecom | 01/16/2017 11:17 pm EST

GATINEAU, Que. — The CRTC should take a leading role — at least temporarily — in co-ordinating the development of next-generation 911 services, the regulator...