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Look at high cost of à la carte channels, PIAC tells CRTC

Media | 10/17/2017 8:16 pm EDT

GATINEAU, Que. — There are still some problems with the implementation of the CRTC’s skinny basic and pick-and-pay rules, consumer groups told the regulator during the second day of a licence hearing Tuesday. Alysia Lau, counsel for the Public Interest Advocacy Centre...

Committee’s ISP tax proposal a non-starter: PM

Media | 06/15/2017 4:29 pm EDT

OTTAWA — A House of Commons committee recommendation to expand the five-per-cent contribution broadcast distribution undertakings (BDUs) are required to make to the Canadian Media Fund to Internet Service Providers (ISPs) was dead on arrival Thursday, with both Prime...

CRTC eliminates locked phones in Canada by December

telecom | 06/15/2017 11:00 am EDT

As part of a decision on its review of the Wireless Code, the CRTC has eliminated unlocking fees for smartphones and mandated that all newly purchased devices must be provided unlocked as of Dec. 1, 2017. “Based on the...

Rogers’ OMNI gets temporary mandatory distribution

Media | 05/15/2017 5:13 pm EDT

Rogers Communications Inc. will get a three-year window to run its new national ethnic channel before having to compete with other proposals for its mandatory carriage, the CRTC announced Monday. The regulator partially...

Telecom affordability a growing gap for low-income Canadians: report

telecom | 09/15/2016 6:41 pm EDT

The digital divide for low-income Canadians will continue to grow unless there’s a national plan to address making communications services affordable and available for that demographic, said a...

Advocacy groups ask CRTC for subsidies, to ‘champion’ Internet access

telecom | 04/14/2016 8:02 pm EDT

GATINEAU, Que. — CRTC commissioners drilled into what should constitute a need versus a want when it comes to access to broadband Internet Thursday, during the fourth day of a three-week hearing...

TV service provider code takes effect September 2017

Media | 01/07/2016 10:21 pm EST

Television service providers have another 20 months before they are forced to abide by a new code governing their relationship with customers. The CRTC on Thursday released a finalized version of its television service provider code, which will, among other things, require broadcast distributors to provide easy-to-understand information about what channels a customer is getting, clarity about the duration of promotional offers and time commitments a consumer must undertake, explicit information on charges or taxes that might be applied on top of an advertised price, and provide 30 days notice...