Sugar Mobile, an affiliate of Iristel Inc.-subsidiary Ice Wireless, can continue roaming on Rogers Communications Inc.’s network while the CRTC considers its final decision in a dispute between the two companies. In a letter Thursday, the commission said it would grant Sugar Mobile’s request for interim relief ahead of a decision on a Part 1 complaint filed after Rogers threatened to disconnect Ice Wireless unless Sugar Mobile stopped roaming. Sugar Mobile is a mobile virtual network operator (MVNO) whose service mostly runs on WiFi. Users...
All wireless service providers must provide the same basic level of 911 service, the CRTC said Monday. In a policy decision posted to its website, the regulator set out new rules stating that providers of voice services who are not competitive local exchange carriers are obligated “to provide wireless Basic 9-1-1 service in all areas where they operate and where wireless Basic 9-1-1 network access services are available from the relevant [incumbent local exchange carrier].” The decision comes after a proceeding that began in December, in which Iristel Inc. argued...
The CRTC said it might consider preventative regulations after a dispute involving two phone service providers resulted in lost telephone service for 27,000 Canadian phone number holders. On Jan. 15,...
Despite the fact that large wireless carriers have been offering WiFi calling for months, the emergence of WiFi calling provider Sugar Mobile, and hinted-at-plans by Shaw Communications Inc. to integrate Wind with its...
Allowing Sugar Mobile to continue roaming on Rogers Communications Inc.’s network would be a “backdoor means” to mandated mobile virtual network operator (MVNO) access, and “a...
Interventions filed opposing Ice Wireless' request for interim relief in its roaming dispute with Rogers Communications Inc. failed to properly address the relevant issues, instead focusing on...
Rogers Communications Inc. and BCE Inc. told the CRTC that Rogers has the right to disconnect Ice Wireless from its network because its affiliate Sugar Mobile is selling service outside of Ice Wireless' operating territory. Sugar Mobile “is marketing this service nationally, to customers outside of Ice’s operating territory, using Rogers to augment its customers’ use of WiFi networks in flagrant violation of the terms of the [roaming agreement],” Rogers said in its reply to a Part 1 complaint filed earlier this week by Ice Wireless, a subsidiary...
The CRTC said Thursday Rogers Communications Inc. has to “maintain its roaming agreement” with Iristel Inc.’s subsidiary Ice Wireless and its affiliate Sugar Mobile until the CRTC...
A new Part 1 application filed with the CRTC is asking the regulator to step in and compel Rogers Communications Inc. to allow the continued use of its roaming network by Ice Wireless and its affiliate Sugar Mobile. According to the filing by Ice Wireless, a subsidiary...
NetTalk.com Inc. announced Wednesday evening that its VoIP service has been restored to all its customers in Canada. The Florida-based company said in a Facebook post that all Canadian telephone numbers and services are...
Iristel Inc., a Markham, Ont.- based telecom company, announced Tuesday it is working with the CRTC to resolve an ongoing dispute with Florida-based VoIP provider NetTalk.com Inc., in order to...
Sugar Mobile, a Toronto-area based company owned by Iristel Inc., announced Wednesday a new mobile service that's based on WiFi. It said in a press release that the service operates through an app that is paired with a...
Large wireless carriers are arguing for the elimination of set-asides and spectrum caps in the upcoming auction of unsold AWS-3 and 700 MHz spectrum, while smaller competitors say those measures...
Ice Wireless, a subsidiary of Iristel Inc., said Friday it has upgraded its mobile network in Yellowknife to HSPA+ and called it “the most advanced 3G network in Northern Canada.” The carrier said in a news release...
Ice Wireless, a subsidiary of Iristel Inc., launched a high-speed wireless service that’s well suited to accommodating the latest in smartphones and tablets, in the Nunavut capital of Iqaluit. It said in a press release Friday that its service provides an alternative to the “spotty, overpriced cellular coverage” that for years had...
Northwestel Inc.’s new modernization plan contains an “unhealthy emphasis” on delaying potential competitors from offering services in the North, competitor SSi Micro Ltd. told a panel of CRTC commissioners. “The latest iteration of the modernization plan still contains inadequate commitments,” Dean Proctor, SSi’s chief development officer, said in Whitehorse Wednesday, during the second day of CRTC hearings into telecom services provided by Northwestel, a BCE Inc. subsidiary. “There is a continued unhealthy emphasis on thwarting competitors and it does not focus on the major limitation to development, which is affordable backhaul.” Proctor said Northwestel’s revised plan to modernize its aging telecom infrastructure, the most recent...
The CRTC should require Northwestel Inc. to improve the availability and cost of its Internet backhaul infrastructure, not its last-mile wireless services, the company’s smaller competitors said in regulatory documents this week. In an intervention filed with the commission Wednesday, SSi Micro Ltd. said the CRTC...
The CRTC denied an Iristel Inc. and Ice Wireless Inc. request that it order Northwestel Inc. to stop launching new telecom services—and to stop reducing the rates of its existing services—until after a “holistic” review of Northwestel’s regulatory framework, the commission said. In a complaint filed with the commission in...