Telus reports 911 call stats

telecom | 06/06/2016 11:09 pm EDT

Out of the more-than four million 911 calls sent across its wireless and wireline networks last year, Telus Corp. said 15 of them did not complete, the company disclosed. Telus reported the stats in its first 911 reliability report to the CRTC, filed June 1. The report fulfills a requirement established by the regulator in a May policy decision to report “on a yearly basis of any calls received by the 9-1-1 network that did not get successfully delivered to the Public Safety Answering Points,” said the letter from Telus to the CRTC. During 2015, there were “three separate outage incidents,” Telus said, including one in which 12 calls were affected. The details regarding when these incidents occurred were redacted from the public version of the letter. Telus said the “fact that only 15...

E.U. regulator releases zero-rating guidelines

Media | 06/06/2016 8:21 pm EDT

The body that regulates the telecommunications market in the European Union released draft guidelines Monday to ensure providers steer clear of zero-rating policies unless justified, a move that comes ahead of a CRTC discussion on the matter this fall.  In a 43-page document, the Body of European Regulators for Electronic Communications (BEREC) set out to establish “common rules to safeguard equal and non-discriminatory treatment of traffic in the provision of Internet access services and related end-users’ rights,” including handling zero-rating and sponsored...