A day after announcing it would partner with Nokia Corp. and Ericsson AB on its 5G network build, Telus Corp. has not responded to questions about whether that announcement...
Distributel Communications Ltd. will charge a “very small” number of customers a $5 temporary surcharge on each internet bill, due to a legal challenge against last year’s wholesale rates decrease, the company has announced. In a letter to affected customers dated June 2, Distributel said the Federal Court of Appeal’s granting of a stay until the appeal had been held meant it was “currently paying the rates that the CRTC found were too high” and had forced it to add the...
On Tuesday, BCE Inc. and Telus Corp. announced new partnerships with...
The Public Interest Advocacy Centre has asked the federal government to reverse a March CRTC decision allowing Telus Corp.'s Koodo Mobile flanker brand to stop issuing paper bills to those who request them. In a petition to...
BCE Inc. is selling 25 data centres located at 13 sites to California-based Equinix Inc for $1.04 billion, the company announced Monday. "Our strategic redeployment of capital further underscores Bell's commitment to champion...
The CRTC is asking for comments on how Canadian wireless providers are meeting the regulator’s requirement to provide service plans for Canadians with disabilities. In a notice of...
The outdated state of Canadian privacy laws may harm efforts to launch a contact tracing app intended to combat the spread of COVID-19, as privacy concerns might make Canadians hesitant to use the apps, the country's top privacy watchdog told the House industry committee on...
Rogers Communications Inc. is protesting the CRTC's decision to extend a deadline it had previously set for BCE Inc. to install trunk connections to carry toll-free traffic between their networks. ...
Saskatchewan Telecommunications Holding Corp. will become the second Canadian telecom to resume charging overage fees to home internet customers who go over their data caps, with the company announcing it will end the COVID-19...
The performance of networks in other countries during the COVID-19 crisis...
Otono Networks Inc.’s Roam Mobility will cease operations on June 30, the company said Wednesday. Roam Mobility previously provided prepaid SIM cards for visitors to the United States and Canada. It shut down the Canadian service in January, though it continued to provide SIM cards and service...
In order to make “progress” on the issue of access to encrypted...
A Federal Court of Appeal judge has rejected the argument made by the incumbent telecom companies last week that their appeal of the CRTC's wholesale broadband rates decision is too complicated to be...
Telecom companies operating in Calgary will not have to abide by a...
Two small internet service providers who install their own fibre...
In an ongoing appeal of Canada's first-ever site-blocking order, BCE Inc., Rogers Communications Inc., and Quebecor Inc. are asking a judge to either throw out or limit the scope of submissions from a collection of organizations seeking to intervene in the proceeding. In a motion filed with the Federal Court of Appeal on May 20, lawyers representing the three companies have asked the court to reject or limit motions for leave to intervene from the Canadian Internet Registration Authority (CIRA), the Canadian Internet Policy and Public Interest Clinic (CIPPIC) at the University of Ottawa,...
Colin McKay, head of public policy and government relations for Canada for...
Incumbent cable companies have asked a Federal Court of Appeal judge to delay their appeal of the CRTC's wholesale rates decision until the proceeding can be conducted in person. In a letter...
Rogers Communications Inc. and Quebecor Inc. have asked the CRTC to compel BCE Inc. to allow them to attach small cell technologies to Bell’s poles at rates set by the Support Structure Service...
The Canadian Anti Fraud Centre has received almost 1000 complaints about fraud attempts related to...
Telus Corp. said it will begin providing de-identified, aggregate location data to the Natural Sciences and Engineering Research Council of Canada (NSERC) to help combat COVID-19. It said in a press release that Telus will “share insights with NSERC researchers free of charge and provide supervised and guided access to strongly de-identified and aggregated network mobility data.” Since the beginning of the COVID-19 pandemic, provincial and federal governments have indicated their...
In an upcoming consultation on how the CRTC should require reporting by broadcasters and telecommunications providers under the Accessible Canada Act, BCE Inc. says the regulator could use money left...
Facebook Inc. must pay a $9 million penalty to the Competition Bureau after making "false or misleading claims" about the privacy of personal information on the main Facebook platform and its...
Universal connectivity at the CRTC’s universal service objective speeds...
The familiar argument over wholesale access has made its way to a CRTC consultation on how to remove barriers to rural broadband rollouts, with smaller providers arguing the regulator should mandate...
An NDP plan for the federal government to add money raised from past and...
Quebecor Inc. is dialing back its capital expenditure projections for the upcoming year, owing to the...
The CRTC has rejected a Public Interest Advocacy Centre request that it look into the involvement of...
A consortium of rights holders — including the top tier of English soccer, the Premier League, sports streaming service Dazn and industry trade groups for book publishers — wants the Federal Court of Appeal to uphold...
Consumers lodged 8,621 complaints with the Commission for Complaints for Telecom-television Services (CCTS) in the six months leading up to Jan. 31, a 12 per cent decrease on the previous year. The decrease, detailed in the CCTS’ mid-year report released Tuesday, follows two years where the number of complaints had risen significantly, by 44 per cent in 2018-19, and 73 per cent in 2017-18. The result was hailed as a “step in the right direction” by CCTS commissioner Howard Maker in a press release, who said he was pleased customers were increasingly able to fix their problems...
The federal government’s upcoming $1.7 billion Universal Broadband Fund won’t use the...
Rural home internet speeds during the first full month where Canadians shifted to working from home due to the COVID-19 pandemic were almost 12 times slower than the median speed for urban Canadians,...
Some eight in 10 Canadians support the use of wireless data to track the spread of COVID-19, and 65 per cent of Canadians think it should be mandatory, according to a survey released by three federal...
Heritage Minister Steven Guilbeault Friday released more details on how a previously-announced...
Telus Corp.’s net income for the first quarter of 2020 dropped 19 per cent to $353 million and the company joined the other major incumbents in withdrawing financial...
While BCE Inc.'s first quarter results showed a decline in profits and...
Alphabet Inc.’s Google will no longer participate in the Sidewalk Labs...
Under a rural broadband policy platform put out for public consultation by...
Health Canada has responded to an MPs’ query about what steps it is...
Opposition parties that normally hold differing views on any given issue...
The Public Interest Advocacy Centre is asking for all Canadian...
Shaw Communications Inc. plans to permanently lay off about 100 field technicians in British Columbia’s Lower Mainland, stating the COVID-19 pandemic had “only accelerated” the company’s...
As the federal government and individual companies work on accelerating...
Cogeco Inc. has appointed T-Mobile Polska S.A. chief commercial officer, Frédéric Perron, as the new president of its cable division, Cogeco Connexion, the company announced on Thursday. In a press release Cogeco said Perron, who has more than 20 years managerial experience in both the telecommunication and banking sectors, would begin in the role on Sep. 1. Cogeco chief executive Phillipe Jetté said he looked forward to Perron sharing his “breadth of experience” at Cogeco. "His proven track record in developing high-performance teams as well as his extensive experience in marketing, branding, sales and customer service will be strong assets as Cogeco Connexion pursues its growth and continually innovates to deliver distinctive customer experiences,” Jetté said in the...
A request by BCE Inc. to freeze the process to create an access regime for in-building wire in multi-dwelling units (MDUs) has been denied by the CRTC, in the latest development of Bell’s...
Cogeco Inc. will again start charging overage fees to its home internet customers who exceed their data limits as of Friday, with the company instead focusing on other measures it considers to “be more essential” to its...
In a Tuesday filing with the Federal Court of Appeal, the Canadian Network Operators Consortium (CNOC) said that the appeal of the CRTC's August wholesale rate decision by some six companies should be...
The federal government will speed up its rural broadband funding in...
Quebecor Inc. has lodged another complaint with the CRTC in its long-running fight against BCE Inc., alleging Bell placed it at an undue disadvantage by unreasonably increasing the rate for its Super Écran channel. In its Part 1 submission to the CRTC, lodged on April 24 and written in French, Quebecor claims that Bell made requests for tariffs for Super Écran’s video-on-demand content that were “not at all in line with the fair market value of Super Écran,” knowing Quebecor’s...
Facebook Inc.'s request that Federal Court throw out a report from the...
The CRTC has again extended the deadline for telecommunication service providers to apply to the regulator’s $750 million Broadband Fund in light of the COVID-19 pandemic, pushing back the deadline...
Cogeco Inc. has signed an agreement to acquire telecommunications service provider iTéract Inc., the...
BCE Inc. will be delivering its fixed wireless internet to some 137,000 more homes than it had planned to...
The CRTC has responded to a letter from The Canadian Network Operators...
Rogers Communications Inc. recorded a five per cent drop in revenue in the...
Ontario prisons are now allowing prisoners to call cell phones as well as landlines for free in response to the COVID-19 pandemic. According to a letter Ontario attorney general Sylvia Jones sent Monday to signatories of an...
Alberta’s information and privacy commissioner will launch two separate...
The telecommunications sector will have an "irrelevant" first quarter and will "write off" the second quarter, according to a preview note published Monday by RBC Capital Markets analyst Drew McReynolds.
Investors will be focused on an anticipated recovery in the second...
Quebecor Inc. has urged the CRTC to deny a BCE Inc. request to indefinitely...
The federal government is looking at what other jurisdictions are doing...
BCE Inc. announced Friday that it has acquired 1.5 million N95 and KN95...
A process to create a tariff for access to in-building wire in...
The ongoing appeal by incumbent telecoms of the CRTC's wholesale internet rates decision from August should be dismissed because the appeal argues that the regulator made errors in fact, rather than errors in law and jurisdiction, according to a Tuesday filing from TekSavvy Solutions Inc. According to the argument made by TekSavvy, the Telecommunications Act only allows for appeals of CRTC decisions on grounds of questions of law or jurisdiction. Those bringing the appeal -- BCE Inc., Rogers Communications Inc., Cogeco Inc., Quebecor Inc.'s Videotron, Shaw Communications Inc., and Bragg...
After BCE Inc. asked it to grant an "urgent" approval to block the one-ring...
The CRTC is under criticism for saying it may not award costs to groups who participate in a public consultation on regulations under the Accessibility Canada Act, with stakeholder groups arguing such...
Despite the extraordinary desire to stop the spread of COVID-19, there is still no justification for mass unwarranted surveillance of identifiable people, according to a joint statement of principles...
BCE Inc.’s delays and incomplete responses to multiple information access...
TekSavvy Solutions Inc. is joining a call made last week by Conservative...
Shaw Communications Inc. will temporarily lay off about ten per cent of its...
Almost four in ten Canadians say their home internet speeds are slower than they were before the COVID-19 pandemic, according to a survey conducted for the Canadian Internet Registration Authority...
The CRTC has put out a call for public comment about how new reporting requirements for broadcasters and telecommunications providers should look under the Accessible Canada Act. The Act came...
Canadian authorities are “pulling together a group amongst the provinces and territories to gauge interest” in using cellphone data to track the spread of COVID-19, Canada’s chief public health officer, Theresa Tam, said Friday. “I think that is an area of great interest to every jurisdiction,” she said at a news conference. The Wire Report first reported in late March that a number of different apps were in development that would use location data to track exposure to COVID-19, and that several of Canada’s cities and provinces, as well as the federal government, were in...
While it’s too early to tell what impact COVID-19 will have on Shaw...
The Canadian Network Operators Consortium (CNOC) and TekSavvy Solutions Inc. are alleging that the incumbent telecoms from whom they purchase wholesale high-speed internet access are making changes to...
The CRTC has delayed the launch of new proceedings due to COVID-19, stating it’s aware the telecommunications industry’s primary focus is on delivering services to Canadians. In a statement...
Conservative industry critic Michelle Rempel Garner has called on...
The CRTC has pushed back a series of deadlines around the implementation of next-generation 911 (NG911) services, due to the COVID-19 pandemic. In a letter published to the CRTC’s website on Thursday, the regulator said the pandemic and the measures taken to contain it are “having a significant impact on citizens and businesses across Canada,” including those responsible for the implementation of NG911. “Consequently, the Commission understands that the maintenance of current networks, including in-service 9-1-1 networks, is being prioritized over work relating to the...
All internet service providers who were accessing BCE Inc.’s in-building wire as of Dec. 16, 2019 must give Bell a list of all buildings in which they were accessing Bell's wires to provide service...
Amid the financial uncertainty and upheaval of the COVID-19 global...
Innovation Minister Navdeep Bains says the...
The CRTC said Wednesday that, due to the ongoing COVID-19 pandemic, it is...
A decision to accept masks and respirators from Huawei Technologies Co....
The federal government should guarantee internet service providers payments...
Canada’s publicly-traded wireless service providers added just under 1.29 million wireless subscribers...
Telus Corp.’s years-long investment in e-health and telemedicine has...
The CRTC is reviewing its internal processes after it published confidential documents from BCE Inc.’s Northwestel and Télébec on its website and left them there for more than seven months before realising its error. In a letter published to the regulator’s website on Monday, it said the confidential versions of Northwestel’s 2019 price cap model and Télébec’s 2018 price cap model were posted in error to the website on June 17, 2019. The CRTC said it became aware of the error on Jan. 28 and immediately removed them. In its letter, the CRTC asked anyone who downloaded the 2019...
Innovation, Science and Economic Development Canada (ISED) will be...
Quebecor Inc. and Cogeco Inc. have both announced staff layoffs due to the COVID-19 pandemic. Quebecor announced on Friday morning it would lay off 10 per cent of its workforce, which the company said amounted to about 1000...
Netflix Inc. has announced it will lower its bit rate in Canada by 25 per cent for the next 30 days, just days after three telecommunications associations publicly urged the streaming giant to lower rates to lessen network...
Teksavvy Solutions Inc. has laid off 130 staff and will implement a flat $5 bill increase for its...
The CRTC has ordered BCE Inc. to sign an agreement that would allow CloudWifi Inc. to progress its application to become a competitive local exchange carrier (CLEC), finding Bell’s continued refusal to do so is “unnecessarily hindering competition and consumer choice.” CloudWifi applied to become a registered CLEC in August 2018, but lodged an application with the regulator in March 2019, claiming Bell was refusing to sign a Special Master Agreement for Local Interconnection (MALI) necessary to progress its CLEC application. The CRTC denied CloudWifi’s application to complete its...
BCE Inc. has filed an application with the CRTC asking it for “urgent expedited and ex parte approval” to block so-called Wangiri — one-ring phone scam — calls, saying doing so would allow the...
Experts say Canada’s telecommunications networks are currently handling a...
Conservative industry critic Michelle Rempel Garner said Wednesday that if...
Shaw Communications Inc. founder JR Shaw has passed away at the age of 85, the company said Tuesday....
The CRTC has given interim approval to BCE Inc.’s Northwestel application for urgent relief that will allow to it waive data overage charges for its cable and fibre-to-the-premises (FTTP) internet...
Prime Minister Justin Trudeau said Tuesday the federal government isn’t...
The CRTC has extended the deadline for telecommunication service providers to apply to the regulator’s $750 million Broadband Fund to April 30, in light of the COVID-19 pandemic. The initial...
As reports emerge of countries around the world using cellphone location...
The CRTC is asking Cooptel to answer several questions about how its call blocking system will work, after the company asked if it could introduce a call filtering service in its October 2019 updated tariff application. The regulator wants to know whether or not the Valcourt, Quebec-based telecom provider will institute network-level call blocking as some of the larger telecoms like BCE Inc. and Telus Corp. have, or whether calls will be blocked only for customers that opt-in to a call filtering service. The CRTC also wants to know precisely what kinds of calls will be blocked at the...
