Rogers Communications Inc. and Shaw Communications Inc. have the support of two regional telecom companies in a joint Part 1 that they filed, requesting that the CRTC force...
A CRTC consultation on paper billing practices in the telecommunications and broadcasting sectors is continuing, with the commission requesting that all major companies respond to a series of questions about their provision of paper bills to customers. The CRTC launched the consultation in March, with interventions and replies from most telecom and broadcast providers urging the commission not to intervene in their billing practices. However, a letter from the commission this week states...
While it believes the CRTC's existing definition of "customer confidential...
While much of the conversation about rural broadband in Canada has recently centered on low-earth orbit (LEO) satellites, the business is a very expensive one, with huge capital costs and...
The number of complaints from Canadians about their telecom services fell 19 per cent last year, the Commission for Complaints for Telecom-television Services (CCTS) said in its annual report Monday. It’s the first time...
The recently launched package of funding opportunities for rural broadband...
The House industry committee is calling on the federal government to review legislation covering fraudulent calls, and for the government and regulators to support industry-based solutions to the issue. The committee put out a report Friday following its study into the threat of fraud and scam calls, which it began before the COVID-19 pandemic. Among its recommendations is for the government to review legislation “to ensure that it adequately and explicitly prohibits fraud calls, including fraud calls initiated by robocalls, and further review criminal fines, penalties, and enforcement...
The Competitive Network Operators of Canada (CNOC) and advocacy group...
In a case that could determine whether a "right to be forgotten" exists in...
In a CRTC proceeding set to determine whether competitive access for...
BCE Inc. has filed an application for leave to appeal a $17.9-million penalty imposed by the CRTC last month for violations of its broadcasting license, arguing that the CRTC failed to give the...
OneWeb Ltd. is still planning to offer broadband internet service in Canada, following its recent exit from bankruptcy protection. The company intends to use a low earth orbit (LEO) satellite...
A trio of Quebec internet service providers released a statement Wednesday claiming that BCE Inc. continues to impede their access to its poles. Quebecor Inc., Cogeco Inc., and non-profit...
As Canadian emergency management authorities hold their regular test of the...
A corporate restructuring that will see Telesat Holdings Inc. go public and...
Between Nov. 1, 2018 and Dec. 31, 2019, participating telecom service providers "improperly" objected to 542 customer complaints, and failed to provide complete responses to 931 cases marked as "unresolved," despite a requirement to do so.
These figures come from the Commission for Complaints for Telecom-television Services 2019 Compliance Monitoring Report, released...
The Office of the Privacy Commissioner of Canada (OPC) has responded to the Liberal government’s proposed new privacy legislation for the private sector — while the office “welcomes” Bill...
Government officials have indicated that the newly-launched Universal Broadband Fund will seek to allow for affordable internet pricing across Canada, although it will not impose many firm or fixed affordability requirements on...
The federal government has launched a consultation on a proposal to open up the 6 GHz spectrum band for...
On the heels of the incumbent appeal of a Federal Court of Appeal decision...
Telesat Holdings Inc. and Space Exploration Technologies Corp. (SpaceX) both said Tuesday they plan to provide broadband connectivity to remote and rural areas of Canada seven years ahead of the government’s 2030 target date, though neither had a definitive answer about the affordability of the services. Speaking before a meeting of the House of Commons industry committee, Telesat president and CEO Dan Goldberg said he expects Telesat to have its full constellation of around 300 low earth...
The CRTC will release a report detailing the impact of online services on the state of video and television and video distribution in Canada and some nine other countries before the end of the year,...
The federal government introduced sweeping private-sector privacy law...
The federal government today announced that it is launching a public consultation on reviewing the Privacy Act, Canada's public sector privacy law. In a Monday evening release, the Department of Justice said that members of...
The Office of the Privacy Commissioner of Canada (OPC) has issued its...
In a years-long dispute over traffic stimulation to the 867 area code, Telus Corp. is asking the CRTC to review its assessment that measures taken by the company to "protect itself" against an...
The $2 billion Canadian Infrastructure Bank rural broadband fund will seek...
Both BCE Inc. and large cable companies have turned to the Supreme Court...
Telus Corp. announced Thursday the launch of a new business focused on agricultural tech, after the company’s acquisition of eight companies in that sector. Telus Agriculture will bring together those companies’ various...
Paul Beaudry is to become the new vice-president for regulatory affairs at Cogeco Inc., taking over from Nathalie Dorval. Beaudry announced the news on Twitter Thursday morning. “It’s an exciting time to be in the telecom/broadcasting space, and I couldn’t be happier to be a part of this iconic Quebec-based company,” he wrote. Dorval occupied the role for about seven years, moving to Cogeco from a regulatory role at BCE Inc.'s Astral Media. According to a Cogeco spokesperson, Dorval is retiring. Beaudry leaves his role as director of broadband policy and regulatory...
In response to a CRTC call for comments, Canadian telecommunications providers have indicated that they generally agree with new deadlines for the rollout of next-generation 911 networks across...
A number of Canadian wireless providers have objected to a proposal that...
The federal government announced the launch of its long-awaited Universal Broadband Fund Monday morning,...
The $1.2-billion acquisition of Lionbridge AI by Telus Corp. will "help accelerate the digital transformation and strategic growth journey of Telus International," CEO Darren Entwistle said on a...
BCE Inc. CEO Mirko Bibic praised the updates to the Broadcasting Act proposed earlier this week by Heritage Minister Steven Guilbeault, saying the legislative changes fulfill...
Quebecor Inc. posted its third-quarter earnings on Thursday morning, with revenues slightly up, boosted...
A day after CRTC chairman Ian Scott addressed the Competitive Network Operators of Canada's ISP Summit and gave no more details about when the regulator would give some finality to the issue of...
Heritage Minister Steven Guilbeault isn’t concerned about potential...
The Liberal government’s proposed updates to the Broadcasting Act have...
The CRTC has rejected a complaint from Rogers Communications Inc. about an extension the regulator granted BCE Inc. to install trunk connections to carry toll-free traffic between their networks. ...
The Liberal government’s long-awaited update to the Broadcasting Act...
The CRTC Monday announced a consultation on the state of telecommunications in the North, and is in particular seeking input on the service offered by BCE Inc. subsidiary Northwestel. The...
The lack of pricing "discipline" in the wireless market could have negative...
The CRTC has launched a consultation on improving access to poles owned by Canadian telecom companies. It said it heard during its proceeding on barriers to rural broadband rollouts that “untimely and costly access to poles owned by Canadian carriers has negative impacts on the deployment of efficient broadband-capable networks, particularly in areas of Canada with limited or no access to such networks.” It said it received complaints about long response times to access requests, which “have in some instances resulted in significant delays,” offloading and unevenly applying rules...
The federal government released its second quarterly check-in on wireless prices across Canada Thursday morning, as a follow up to the Liberal government’s plan to lower wireless prices 25 per cent...
Six months after the CRTC declined its request to hold an inquiry into contact tracing technologies and...
An investigation into the use of facial recognition technology to analyze age and gender of customers in shopping malls owned by Cadillac Fairview concluded that it violated Canadian privacy law, the...
TekSavvy Solutions Inc. is asking the Federal Court of Appeal to review the CRTC's Sept. 28 decision to grant a request from incumbents for a fresh stay on the implementation of the lower wholesale...
The federal privacy watchdog has joined its counterparts from 12 other countries in calling for "stronger privacy protections and greater accountability" when it comes to the development and use of facial recognition and artificial intelligence (AI). The resolution, adopted earlier this month at a closed session of the Global Privacy Assembly and released by the Office of the Privacy Commissioner Wednesday, acknowledges the growing use of facial recognition technologies, but reiterates the...
Cogeco Inc. announced its fourth quarter earnings on Wednesday, increasing...
More than a 100 Canadian tech CEOs have signed an open letter calling on the Liberal government to prioritize digital innovation as a key part of Canada’s recovery from COVID-19. Published by the Canadian Council of Innovators, the letter’s signatories come from a wide-ranging set of start-ups and established...
Facebook Inc. is asking a judge to throw out significant chunks of an...
Incumbent telecoms are asking the CRTC to deny a request from the Competitive Network Operators of Canada to require the large telecoms to release more detailed information about the structures of...
Rogers Communications Inc. showed a rebound in its third-quarter earnings report Thursday, with media and...
Cogeco Inc. is buying Quebec cableco DERYtelecom for $405 million, the company announced Wednesday. The acquisition will see Cogeco add around 100,000 customers in various regions of the province, including Estrie,...
Speaking Tuesday morning at an online event, Bell assistant general counsel...
President of BCE Inc.'s Bell Media Randy Lennox will step down on Jan. 4,...
Rogers Communications Inc. and Altice USA Inc. upped their offer in a joint takeover bid of Cogeco Inc. from $10.3 billion to $11 billion over weekend, a bid that was rejected by the controlling shareholder of the company, the Audet family. The offer, in which Rogers would take over Cogeco's Canadian operations while Altice takes over assets south of the border, would see Rogers increase its own offer by $300 million, from $4.9 billion up to $5.2 billion. "As we did on September 2nd, 2020, following the announcement of their first unsolicited proposal, members of the Audet family...
The Competitive Network Operators of Canada industry group has told the CRTC that it needs more information about how incumbents have structured their disaggregated network architecture in order to...
The federal government was told telecom companies...
Testing of the National Public Alerting System (NPAS) across mobile devices produced by five major manufacturers showed devices play alerts at variable volumes, while putting a phone in "do not...
The Liberals' election commitment to drop wireless prices 25 per cent will...
The federal privacy watchdog has launched a pair of investigations into a series of cyberattacks on the Canada Revenue Agency and the GCKey credential used by federal agencies. In a Tuesday release, the Office of the Privacy Commissioner said that one investigation will focus on attacks on the GCKey, a credential system used across some 30 federal departments. The investigation, the release said, relates to Shared Services Canada, and other departments "affected by the attacks." A second investigation will focus on "credential stuffing" cyberattacks on CRA accounts. So-called...
In order to make its disaggregated wholesale regime work, the CRTC should...
The CRTC is allowing the trial of BCE Inc.’s artificial intelligence-based spam and fraudulent call blocking system to continue until it decides on a request by Bell to make the project permanent....
The COVID-19 pandemic has heightened privacy concerns around activities...
Telecom industry group Canadian Wireless Telecommunications Association (CWTA) released a report Wednesday outlining how deployment of 5G will help Canada meet its climate goals, linking the issue...
Rogers Communications Inc. and Shaw Communications Inc. have asked the CRTC...
Canada’s largest broadcasters have committed to making the use of a Black, Indigenous, and people of colour (BIPOC) hiring database a prerequisite to giving original productions the green light. The broadcasters are...
The Canadian Communication Systems Alliance has endorsed a complaint from Quebecor Inc.'s Videotron to the Competition Bureau over delays to accessing BCE Inc. infrastructure in Quebec, writing in a...
In an ongoing dispute between Rogers Communications Inc. and some of its third party internet access (TPIA) wholesale customers over COVID-19-related internet traffic management practices (ITMPs),...
BCE Inc. has officially asked the CRTC to make its artificial intelligence-based call blocking system permanent, weeks after asking for an interim extension of the originally temporary scheme. “The overwhelming benefits of our trials are undeniable. Through the operation of our blocking system we prevented more than 200 million Fraudulent and Scam Calls from reaching our own customers and, equally importantly, the customers of other [telecoms] whose calls transit our network,” Bell said in the application posted to the CRTC website Thursday. “The Commission now has a...
The Liberal government is doubling the Canada Infrastructure Bank’s...
An announcement Thursday from Alphabet Inc.'s Google that it would put...
An ongoing dispute between BCE Inc. and Quebecor Inc. has escalated as the...
One in five potential customers for telecommunications services "perceived...
Quebecor Inc.’s Videotron told the CRTC that a proposal by BCE Inc. subsidiary Cablevision du Nord in response to Videotron’s request to increase the wholesale capacity it buys from Cablevision is too little, too late. Videotron first filed a complaint with the CRTC in early September accusing Cablevision of “manoeuvring for months to unduly delay Videotron’s arrival” by delaying access to its infrastructure in Abitibi-Témiscamingue, Que.. Bell then responded that the delay...
The CRTC said Monday it has approved a stay request from incumbent telecoms asking the regulator not to enforce the wholesale rates it lowered in August 2019. That means the lower rates won’t be...
In response to a complaint to the CRTC from Quebecor Inc.'s Videotron that BCE Inc. was unduly delaying Videotron's arrival in the Abitibi region, Bell subsidiary Cablevision du Nord says the delay is Videotron's fault. In a...
The Canada Revenue Agency has argued that Iristel Inc.'s second request for the Federal Court to make the CRA release tax returns Iristel says it is owed should be struck, either because the request...
VMedia Inc. co-founder George Burger says his company has been able to launch apps for its new IPTV service on several new devices after a dispute with BCE Inc. was resolved. VMedia last month lodged a Part 1 application...
Quebecor Inc. has launched a wristband that lights up and vibrates when individuals come too close to...
Telus Corp. has told the CRTC that it doesn't think Iristel Inc. deserves a stay on implementing new tariff rates while the CRTC assesses Iristel's argument that the regulator wrongly determined it...
In Wednesday’s throne speech kicking off Parliament’s return, the...
Given the precarious situation around the now-escalating COVID-19 pandemic, what will actually be...
BCE Inc. is not unduly preferring its own TV service and is simply withholding new services and features as leverage in its negotiations with the Canadian Communication...
Iristel Inc. is sticking to its guns in its claim that the CRTC should look into the problem of caller ID manipulation, and in a reply to a response from Rogers Communications Inc. rejected Rogers’...
The federal privacy watchdog Tuesday published its guidance for private businesses to abide by mandatory reporting of data breaches in order to stay compliant under the federal privacy law, the...
In a Wednesday afternoon press release, the board of directors for Cogeco Inc. accused the CEOs of both...
As Cogeco Inc.’s CFO speculated Tuesday that a bid for his company’s...
The CRTC has extended its deadline for telecom providers to implement an anti-call-spoofing protocol known as STIR/SHAKEN by nine months, until June 30, 2021. Telecoms had initially been required to launch the protocol by the end of this month. Rogers Communications Inc. had asked the regulator to delay the launch date, citing the reallocation of resources and general disruption caused by the COVID-19 crisis, as well as that the protocol is due to be launched in the U.S. in June 2021. Quebecor Inc. and Shaw Communications Inc. filed letters in support of Rogers. The technology...
In an increasingly bitter dispute with the nation's tax collector, Iristel Inc. has accused a Canada...
After the Federal Court of Appeal dismissed the incumbent telecom companies’ challenge of the CRTC's wholesale internet rates Thursday, independent internet service providers are now asking the...
The CRTC is putting on hold its proceeding on whether it should fine Iristel Inc. and Telus Corp. up to $1.25 million over a fight involving traffic stimulation. The regulator had proposed enforcing a financial penalty of...
Privacy commissioner Daniel Therrien has urged Federal Court to find the...
The Federal Court of Appeal dismissed Thursday the large telecom...
A small Ontario telecommunications provider has told Federal Court it should be able to continue to market its wireless home internet service as “WiFibe,” urging it to deny a trademark injunction...
The CRTC has asked telecoms to indefinitely refrain from starting or relaunching any measures to block unauthorized SIM swapping or porting, after Quebecor Inc. and Shaw Communications Inc. reported...
In almost all cases, Canadian internet consumers are receiving service at...
Iristel Inc. says the CRTC wrongly determined it was stimulating traffic to the 867 area code and “fundamentally misunderstood” the role of a tariffed rate it significantly reduced in a bid to stop the practice, the company has argued in a review-and-vary application....
