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TAGGED AS IRISTEL INC.

Cabinet declines to overturn CRTC Iristel decision

| 06/18/2026 3:00 pm EDT

Cabinet declines to overturn CRTC Iristel decision

The federal cabinet has denied Iristel Inc.’s appeal of a series of CRTC decisions in a longrunning dispute with BCE Inc.’s Northwestel through an order-in-council last week. The competitive carrier had been using the facilities of Northwestel to provide service to...

Provinces and territories call for improved mobile coverage reporting, as telcos push back

| 04/07/2026 1:55 pm EDT

Provinces and territories call for improved mobile coverage reporting, as telcos push back

Wireless companies are opposing a new standard for mobile data reporting, though provincial and territorial governments say changes are necessary to fill coverage gaps across...

CRTC sides with Bell in Iristel dispute over central office routing

| 04/02/2026 8:37 am EDT

The front entrance of the Bell Canada building on Albert Street in Ottawa on Nov. 2, 2021 (photo by Andrew Meade)

The CRTC has declined to fine BCE Inc. over allegations by Iristel Inc....

CRTC declines to fine Northwestel in dispute with Iristel

Internet and Governance | 09/19/2025 5:02 pm EDT

CRTC declines to fine Northwestel in dispute with Iristel

The CRTC has found there is no need to fine BCE Inc. subsidiary Northwestel...

Iristel arguments in interconnection fight with Bell, Northwestel dismissed again by CRTC

telecom | 06/23/2025 5:00 pm EDT

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

Iristel Inc.’s arguments that the CRTC was wrong...

Iristel, Bell still in dispute over repayments, disconnections

telecom | 03/07/2025 6:02 pm EST

Iristel, Bell still in dispute over repayments, disconnections

Iristel Inc. is fighting with BCE Inc. over a notice of disconnection of telecommunications services it got from the incumbent despite a payment plan the smaller player has proposed.  According to an application filed to the CRTC by Iristel on Feb. 28 and made public...

CRTC commissioner dissents on pitch to subsidize northern internet service

telecom | 01/16/2025 6:52 pm EST

CRTC logo graphic The Wire Report

The CRTC’s commissioner for British Columbia and Yukon disagrees with her...

Iristel blossoms from Montreal apartment to national carrier

telecom | 09/26/2024 12:07 pm EDT

Samer Bishay

Samer Bishay was working for the Canadian Space Agency in Saint-Hubert,...

Iristel asks CRTC to penalize Northwestel for disconnection in billing dispute

telecom | 08/26/2024 5:01 pm EDT

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

Iristel Inc. wants the CRTC to penalize BCE Inc.’s Northwestel for...

CRTC tells Iristel to pay overdue fees to Bell, Northwestel or risk losing service

telecom | 06/28/2024 5:48 pm EDT

CRTC tells Iristel to pay overdue fees to Bell, Northwestel or risk losing service

Iristel Inc. has been told to pay overdue fees to BCE Inc. properties in...

Bell, Northwestel, reach agreements with Iristel to suspend disconnection notices

telecom | 10/26/2023 1:26 pm EDT

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

Iristel Inc. and two BCE Inc. properties have reached separate agreements...

CRTC boosts Iristel case in Bell disconnection dispute

telecom | 10/17/2023 5:10 pm EDT

MVNO access proposal ‘burst of oxygen’ to some potential entrants

The CRTC has extended an olive branch to Iristel Inc. in its current...

Iristel seeks quick resolution to Bell disconnection threat

telecom | 10/12/2023 3:59 pm EDT

MVNO access proposal ‘burst of oxygen’ to some potential entrants

Iristel Inc. has filed a Part 1 application with the CRTC against BCE Inc. properties that are threatening the competitive carrier with disconnection. The company is seeking an expedited process so as to avoid disruption of services to its customers. On Sept. 21 Bell...

Supreme Court grants Iristel leave to appeal

telecom | 03/20/2023 6:31 pm EDT

SCC sets Canadian jurisdiction in Facebook privacy case

The Supreme Court of Canada (SCC) will hear Iristel Inc.’s appeal over millions of dollars in denied tax credits the company wants restored. Last Thursday the SCC accepted Iristel’s application for leave to appeal over...

On outages, Rogers exec calls for ‘regulatory humility’ at CRTC

telecom | 11/23/2022 2:37 pm EST

On outages, Rogers exec calls for 'regulatory humility' at CRTC

MISSISSAUGA – When it comes to CRTC chair Ian Scott's Monday announcement of the regulator's upcoming proceeding on network outages, Rogers Communications Inc.’s chief regulatory officer Ted...

Appeal court strikes Iristel application for judicial review on tax audit

telecom | 06/06/2022 5:16 pm EDT

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

The Federal Court of Appeal has sided with the attorney general of Canada...

Iristel petitions cabinet to overturn CRTC traffic simulation findings

telecom | 05/02/2022 4:47 pm EDT

CRTC calls out Iristel, but says no new regs in traffic stimulation case

Iristel Inc. filed a petition to the governor in council to vary a decision...

CRTC sides with regional wireless carriers in roaming decision

telecom | 04/06/2022 6:24 pm EDT

CRTC proposes code of conduct for ISPs

The CRTC mostly accepted the arguments of small wireless carriers against the big three in a ruling on seamless handoff and 5G roaming. In a lengthy decision issued Wednesday, the commission sought to make life easier for the regional players by finding in their favour in...

Court rejects Iristel attempt to overturn CRTC decision in traffic stimulation case

telecom | 03/08/2022 4:06 pm EST

CRTC calls out Iristel, but says no new regs in traffic stimulation case

The Federal Court of Appeal rejected an application by Iristel Inc. to...

Appeal court dismisses Iristel application to release $21.85m in tax refunds

telecom | 03/03/2022 5:09 pm EST

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

The Federal Court of Appeal dismissed an application by Iristel Inc. to...

Telus, TLN, have a business dispute, not an actionable complaint: CRTC

telecom | 02/11/2022 2:41 pm EST

Roaming revenue not expected to fully recover until 2022: Telus CFO

On Friday the CRTC dismissed a complaint by Telus Corp. against TLN Media...

Telus, Iristel, say administrative monetary penalties don’t apply in 867 dispute

telecom | 01/24/2022 7:05 pm EST

CRTC calls out Iristel, but says no new regs in traffic stimulation case

The CRTC cannot impose fines on either Iristel Inc. and Telus Corp. after...

CRTC should not fine Telus, Iristel, for traffic stimulation violations: PIAC

telecom | 01/19/2022 5:00 pm EST

CRTC calls out Iristel, but says no new regs in traffic stimulation case

A national non-profit consumer advocacy group is asking the CRTC not to fine ​​Iristel Inc. and Telus Communications Inc. ​​​​​​administrative monetary penalties (AMPs) for having...

Canada avoids American confusion of 5G impact on airports

telecom | 01/05/2022 4:29 pm EST

Millimetre wave spectrum set-asides harmful to 5G potential: telcos

Early consultations on regulations to 5G rollout affecting air traffic...

Iristel takes CRTC traffic stimulation decision to Federal Court of Appeal

telecom | 01/05/2022 2:59 pm EST

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

While it is asking the CRTC for guidelines on how to comply with a recent...

867 traffic stimulation fight now focuses on conference calling

telecom | 01/04/2022 5:05 pm EST

CRTC calls out Iristel, but says no new regs in traffic stimulation case

Iristel Inc. has asked for guidance from the CRTC in seeking to comply with...

CRTC upholds decision in Telus-Iristel 867 traffic stimulation case, resumes fine consultation 

telecom | 12/01/2021 6:39 pm EST

CRTC calls out Iristel, but says no new regs in traffic stimulation case

The CRTC has rejected a pair of review and vary applications from Telus Corp. and Iristel Inc. in a long-running dispute over traffic stimulation to the 867 area code, and...

Iristel to launch low-cost portability service 

telecom | 06/14/2021 5:09 pm EDT

Iristel Inc. is launching a service that will allow Canadian phone numbers to be paired with less expensive plans offered by U.S. telecom companies. On Monday the company announced its $6 per month "Mobifi" service, which it...

CRTC denies Iristel request for caller location ID manipulation to be outlawed

telecom | 05/06/2021 4:57 pm EDT

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

The CRTC has denied an order requested by Iristel Inc. after it found that...

UPDATED – CRTC rejects broad MVNO model, will mandate limited access for regional players

telecom | 04/15/2021 4:01 pm EDT

UPDATED - CRTC rejects broad MVNO model, will mandate limited access for regional players

Incumbent telecom companies will be required to sell access to their mobile networks to some regional service providers, but only those that have some level of spectrum and...

Iristel wants court order blocking CRA from offsetting tax returns

telecom | 03/12/2021 6:03 pm EST

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

Iristel Inc. is once again elevating its fight with the Canada Revenue...

Court orders CRA to turn tax audit docs over to Iristel

telecom | 02/17/2021 5:31 pm EST

A federal court has ordered the Canada Revenue Agency to hand over to Iristel Inc. "all materials" in its possession related to the tax authority's decision not to release tens of millions of dollars worth of tax returns to the company. In an order released Monday, the court agreed with Iristel's September filing for the...

Govt. to fight court order allowing Iristel’s judicial review to stand

telecom | 02/02/2021 5:05 pm EST

The government has signalled that it will file a motion to overturn last month's ruling from a federal judge which allowed Iristel Inc.'s judicial review into the conduct of the Canada Revenue Agency...

Court allows Iristel judicial review against CRA to stand in tax fight 

telecom | 01/22/2021 3:58 pm EST

A Federal Court judge has rejected a request from the government to throw out an application for judicial review from Iristel Inc., in which the company sought a review of the Canada Revenue...

Telus RnV in 867 traffic stimulation ruling should be dismissed: Iristel

telecom | 12/17/2020 4:48 pm EST

Telus Inc.'s request for the CRTC to review its decision that the company "unjustly discriminated" against Iristel Inc. should be thrown out and the original ruling upheld, Iristel has told the...

ISED proposal to displace spectrum for fixed wireless divides ISPs

telecom | 12/11/2020 11:37 am EST

A pair of Innovation, Science and Economic Development Canada proposals on changes to midband spectrum allocation that would affect fixed wireless service has drawn a mixed response from telecoms....

Regulatory delays a slow-moving incumbent tantrum: CNOC

telecom | 11/19/2020 1:53 pm EST

Regulatory delays a slow-moving incumbent tantrum: CNOC

On the heels of the incumbent appeal of a Federal Court of Appeal decision...

CRTC adjourns consult on Iristel, Telus fines

telecom | 09/11/2020 4:54 pm EDT

The CRTC is putting on hold its proceeding on whether it should fine Iristel Inc. and Telus Corp. up to $1.25 million over a fight involving traffic stimulation. The regulator had proposed enforcing a financial penalty of between $750,000 and $1.25 million on both companies after finding in August each company had breached the Telecommunications Act during a long-running dispute over calls to the 867 area code. Iristel then filed an application in early September asking the CRTC to overturn that decision, and to refrain from altering Iristel’s long distance termination rate or imposing...

Iristel fights traffic stimulation finding, proposed $1.25M fine

telecom | 09/08/2020 4:51 pm EDT

Bell offers to reveal AI call blocking system to critics

Iristel Inc. says the CRTC wrongly determined it was stimulating traffic to...

Rogers denies Iristel’s caller ID manipulation complaint

telecom | 09/03/2020 5:43 pm EDT

Iristel Inc.'s complaint to the CRTC that it thought Rogers Communications Inc. might have been involved in a scheme where some Canadian customers have had their caller ID tweaked to make it seem like...

CRA withholding wage subsidy from Iristel: court filing

telecom | 08/31/2020 5:06 pm EDT

Iristel Inc.'s ongoing fight with the Canada Revenue Agency has become yet more complicated, as the company filed a new application for judicial review Friday, alleging that the CRA improperly...

CRTC proposes fines for Iristel, Telus over ‘self-serving’ conduct

telecom | 08/14/2020 3:24 pm EDT

CRTC calls out Iristel, but says no new regs in traffic stimulation case

The CRTC has proposed enforcing a financial penalty of between $750,000 and...

Iristel’s case against CRA an ‘attack’ on tax assessment, AG’s office says

telecom | 08/12/2020 5:20 pm EDT

Iristel Inc.'s application for judicial review of the conduct of the Canadian Revenue Authority (CRA) during an audit of the telecom company's finances is an "attack" on the outcome of a tax assessment and circumvents the "comprehensive system of objections and appeals" that already exist within the tax statutes, according to a Federal Court filing from lawyers for the Attorney General’s office.  The Aug. 7 filing, in support of the CRA, argues that the Tax Court, and not the Federal Court, is the only proper venue for what the Attorney General’s office argues is essentially Iristel's "challenge to the correctness of the assessments made by the Minister in assessing the applicant’s...

Iristel calls for caller ID manipulation to be outlawed

telecom | 08/04/2020 6:20 pm EDT

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

Iristel Inc. has asked the CRTC to issue an order explicitly prohibiting...

Questions remain about Huawei gear as Bell, Telus pick Ericsson, Nokia 

telecom | 06/02/2020 6:03 pm EDT

Questions remain about Huawei gear as Bell, Telus pick Ericsson, Nokia 

On Tuesday, BCE Inc. and Telus Corp. announced new partnerships with...

After seeing Bell’s AI call-blocking methodology, ISCC still unhappy

telecom | 03/04/2020 5:26 pm EST

Bell offers to reveal AI call blocking system to critics

The Canadian chapter of the Internet Society is not satisfied with what it...

Incumbents, small telecoms pan Competition Bureau MVNO proposal

telecom | 01/14/2020 5:54 pm EST

Incumbents, small telecoms pan Competition Bureau MVNO proposal

Telecom providers both big and small have unanimously rejected a...

Bell offers to reveal AI call blocking system to critics

telecom | 10/28/2019 5:11 pm EDT

Bell offers to reveal AI call blocking system to critics

BCE Inc. says it is willing to share information with critics of its plan...

Any gov’t ban unlikely to affect Huawei partnership: Iristel

telecom | 07/22/2019 6:04 pm EDT

Any gov’t ban unlikely to affect Huawei partnership: Iristel

OTTAWA — With the federal government’s decision on whether to ban...

CRTC denies Iristel complaint about Bell rate increases

telecom | 07/10/2019 4:37 pm EDT

Iristel Inc. hasn’t provided enough evidence in a dispute with BCE Inc. to compel the CRTC to re-regulate some transport services, the commission said Wednesday.  Iristel had asked the CRTC to...

$10 fees on customer service tasks don’t violate Wireless Code: Bell, Telus

telecom | 05/03/2019 5:27 pm EDT

BCE Inc., Rogers Communications Inc., Telus Corp., and Shaw Communications Inc. have responded to the CRTC’s questions about $10 fees they charge for some customer service tasks. Telecom...

Ontario court presses pause on Iristel-Telus case

telecom | 04/25/2019 2:36 pm EDT

The Ontario Superior Court has put a lawsuit launched by Iristel Inc. against Telus Corp. on hold while the CRTC settles a related dispute. The court granted a temporary stay in a decision Monday, stating that “the court has no jurisdiction over, or is not the appropriate forum, for the subject matter of this action,” which should be settled by the CRTC. Telus had requested the stay in the lawsuit brought forward by Iristel, asking for $135 million in withheld payments it said is owed to the company for terminating Telus’ customer calls. The CRTC is currently in the process of...

Small telecoms call for more forceful language in policy direction

telecom | 04/16/2019 6:19 pm EDT

Small telecoms call for more forceful language in policy direction

The CRTC’s new, consumer-focused policy direction doesn’t go far...

Bell opts out of 600 MHz, Rogers nabs 52 licenses for $1.7B

telecom | 04/10/2019 5:30 pm EDT

BCE Inc. was among three prospective applicants who didn’t grab licenses for the coveted 600 MHz spectrum, widely considered to be the last chance to get valuable low-band frequencies. The...

CRTC to ‘let market forces operate’ in Bell-Iristel rate dispute

telecom | 03/21/2019 6:01 pm EDT

CRTC proposes code of conduct for ISPs

BCE Inc. doesn’t have to implement a freeze on rates it charges Iristel Inc. while the CRTC decides how to settle a dispute between the two regarding the rates, the regulator said Thursday. In...

MVNO access proposal ‘burst of oxygen’ to some potential entrants

telecom | 03/04/2019 3:21 pm EST

MVNO access proposal ‘burst of oxygen’ to some potential entrants

As the CRTC signals it’s ready to make an about-face on its approach to...

Don’t mandate text message warning for emergency alerts: telecoms

telecom | 02/08/2019 3:29 pm EST

Don’t mandate text message warning for emergency alerts: telecoms

The majority of Canadian wireless providers who weighed in on a proposal to harmonize emergency alert tests told the CRTC that they shouldn’t be required to send text...

Iristel getting into cybersecurity

Media | 01/18/2019 1:08 pm EST

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

Iristel Inc. is becoming a provider of cybersecurity services, the company said in a press release...

Forbearance means CRTC has no place in rate dispute: Bell

telecom | 01/10/2019 5:31 pm EST

The CRTC has no jurisdiction to determine the outcome of a disagreement over the rates BCE Inc. charges Iristel Inc. for wholesale access, because it chose to forebear from regulating legacy services,...

Iristel complains to CRTC about Bell rate increases

telecom | 01/04/2019 12:44 pm EST

Iristel Inc. says BCE Inc. has put in place “massive and unprecedented rate increases” for access to some of its infrastructure and is asking the CRTC to intervene. According to a Part 1 application filed with the CRTC in...

Top telecom and media stories to watch for in 2019

Media | 12/21/2018 5:46 pm EST

Top telecom and media stories to watch for in 2019

As the new year begins, the months ahead promise a new spectrum auction, new CRTC announcements on...

Cogeco won’t be among bidders for 600 MHz spectrum

telecom | 12/06/2018 6:29 pm EST

Cogeco reports higher revenues and profit in Q3

Cogeco Inc. isn’t among the list of participants in the 600 MHz auction, released by Innovation Canada...

CRTC issues interim resolution in Iristel, Telus fight

telecom | 11/23/2018 4:46 pm EST

CRTC calls out Iristel, but says no new regs in traffic stimulation case

The CRTC ordered Friday both Telus Corp. and Iristel Inc. to make interim...

Iristel sues Telus for $135M in unpaid call services

telecom | 10/18/2018 6:29 pm EDT

Iristel Inc. is suing Telus Corp. for $135 million in withheld payments it said is owed to the company for terminating Telus’ customer calls, escalating tensions between the two in an ongoing fight over alleged traffic...

Allow ISPs to access inside wire — for a fee: CNOC

telecom | 10/17/2018 4:05 pm EDT

Allow ISPs to access inside wire -- for a fee: CNOC

The CRTC should set up a regime to allow internet service providers to use...

Iristel buys wireless operator specializing in remote areas

telecom | 10/12/2018 2:06 pm EDT

Iristel Inc. has acquired Télécommunications de l’Est (TDE), a small Quebec telecom that provides service to industries operating in remote areas with limited cellular service, such as forestry and mining. Iristel CEO Samer Bishay said in a press release Thursday that much of TDE’s infrastructure overlaps with that of I-Mobileca Inc., a small provider of machine-to-machine communications Iristel bought in May. Iristel said at the time it would use I-Mobileca’s spectrum in eastern Quebec and northern Ontario to launch wireless service in those areas. “Cellular connectivity has...

Rogers claims Iristel inflated its call traffic by over 295%

telecom | 09/12/2018 3:41 pm EDT

CRTC calls out Iristel, but says no new regs in traffic stimulation case

Rogers Communications Inc. is backing Telus Corp. in its traffic...

CRTC combines Telus, Iristel applications

telecom | 08/21/2018 5:26 pm EDT

STB data measurement complex task, group says

The CRTC have merged two Part 1 applications filed by Iristel Inc. and Telus Corp. earlier this month...

Traffic stimulation in front of CRTC again with Iristel, Telus fight

telecom | 08/08/2018 5:22 pm EDT

STB data measurement complex task, group says

Iristel Inc. and Telus Corp. are sparring in a pair of Part 1 applications...

Iristel suing Rogers for nearly $150M in traffic agreement dispute

telecom | 06/11/2018 5:30 pm EDT

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

Iristel Inc. is suing Rogers Communications Inc. to the tune of nearly $150...

Making net neutrality law redundant: telecom execs

Media | 06/05/2018 9:37 pm EDT

Making net neutrality law redundant: telecom execs

TORONTO — If there was a single point of agreement among panelists representing both small and big internet service providers (ISPs) on a panel discussing regulatory issues at the Telecom Summit in Toronto, it was on what they said is a redundancy in imposing net...

Ice Wireless hooking up remote Quebec communities with cell service

telecom | 05/29/2018 5:56 pm EDT

Ice Wireless hooking up remote Quebec communities with cell service

Ice Wireless, a subsidiary of Iristel Inc., is partnering with a regional...

Iristel to launch wireless service in parts of Ont., Que.

telecom | 05/28/2018 4:39 pm EDT

Iristel Inc. has acquired a small wireless provider with spectrum in eastern Quebec and northern Ontario and plans to launch wireless service in those areas next month, the company said Monday....

Cogeco picks up 2300 MHz, 2500 MHz spectrum

telecom | 05/22/2018 6:18 pm EDT

Innovation Canada (ISED) released the results of its 2018 residual spectrum auction Friday, with Cogeco Inc. ending up as the big spender. The Montreal-based telecom picked up seven paired and 16 unpaired licenses in the 2300...

TNW pushing ahead with Part 1 despite WiFi MVNO decision

telecom | 03/28/2018 1:19 pm EDT

No merit to TNW’s roaming request, telecoms say

TNW Wireless Inc. is still hopeful the CRTC will rule in its favour in a...

Low-cost data plans ‘superior alternative’ to WiFi-first MVNOs: Scott

telecom | 03/22/2018 4:23 pm EDT

Having facilities-based carriers offer low-cost data-only plans is a better way to fulfill the government’s goals of more affordable wireless options for consumers than mandating roaming access by...

CRTC calls out Iristel, but says no new regs in traffic stimulation case

telecom | 12/20/2017 5:40 pm EST

CRTC calls out Iristel, but says no new regs in traffic stimulation case

In separate decisions on Wednesday, the CRTC ordered Iristel Inc. to cease...

Telus joins Rogers in Wireless Code extension ask

telecom | 11/20/2017 6:12 pm EST

Telus offering communication service for doctors

Several telecoms are backing Rogers Communications Inc.’s request for an extension to implement certain...

Small providers, incumbents clash over WiFi-based MVNOs

telecom | 09/12/2017 5:54 pm EDT

Price most critical factor when choosing telecom services: report

Mandating wholesale roaming access to Wi-Fi-based mobile virtual network operators (MVNO) will encourage innovation and competition by providing...

High interim tariffs, logistics still mire disaggregated system

telecom | 08/31/2017 5:13 pm EDT

High interim tariffs, logistics still mire disaggregated system

The CRTC's goal of fuelling wireline competition by jumpstarting the industry’s rollout of the disaggregated wholesale regime Tuesday will be constrained if interim access fees remain high and if the issue of how small providers will connect to fibre facilities is not...

No merit to TNW’s roaming request, telecoms say

telecom | 08/10/2017 2:17 pm EDT

No merit to TNW’s roaming request, telecoms say

Most of Canada’s major wireless providers were of the same mind on an application by TNW Wireless...

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

telecom | 08/02/2017 4:00 pm EDT

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

Shaw Communications Inc.’s Freedom Mobile says that its decision not to...

U.S. broadcasters look to resume retransmission row

Media | 07/21/2017 2:52 pm EDT

U.S. broadcasters look to resume retransmission row

A group of American TV stations seems to be renewing its efforts to put compensation for signals...

CRTC consulting on MVNO rules

telecom | 07/21/2017 11:07 am EDT

STB data measurement complex task, group says

The CRTC has launched a consultation on changing its wholesale wireless roaming rules, following a call...

Give four days’ notice before service disconnection, CRTC says

telecom | 07/06/2017 3:31 pm EDT

Telecommunications service providers must give customers a heads up of at least four business days before disconnecting or suspending a service to end users or another service provider, the CRTC said in a Thursday decision, imposing new regulations following an inter-company dispute that left thousands without phone service last year. In its decision, the CRTC said while there are plenty of provisions regulating notifications between service providers with respect to discontinuation or suspension of service, none of them mandate that customers have to be informed. “Given the...

Iristel brings another traffic pumping dispute to CRTC

telecom | 07/04/2017 5:49 pm EDT

Shaw Communications Inc.’s Freedom Mobile is refusing to pay Iristel Inc. for some services in a move that relates to an ongoing proceeding in front of the CRTC over traffic stimulation, Iristel...

TNW Wireless files Part 1 over roaming agreements

telecom | 07/04/2017 3:54 pm EDT

TNW Wireless files Part 1 over roaming agreements

A Northern mobile wireless provider is asking the CRTC to compel a pair of incumbents to strike roaming...

Incumbents defend wireless prices after Bains criticism

telecom | 06/06/2017 7:59 pm EDT

Incumbents defend wireless prices after Bains criticism

TORONTO — Representatives from the big three were on the defense a day...

Bains tells CRTC to reconsider MVNO rules

telecom | 06/05/2017 1:51 pm EDT

Bains tells CRTC to reconsider MVNO rules

TORONTO — Innovation Minister Navdeep Bains is directing the CRTC to reconsider a March decision in...

Ice Wireless offering unlimited data, roaming plans

telecom | 03/29/2017 5:35 pm EDT

Iristel Inc.’s Ice Wireless is now selling plans with unlimited data and roaming in the United States and Mexico, the company said in a press release Wednesday. The plans “include unlimited calls, texts and...

Kepler and Iristel partner on IoT devices

telecom | 03/22/2017 8:20 pm EDT

Iristel Inc. is partnering with satellite company Kepler Communications Inc. to help Internet of Things (IoT) devices seamlessly connect between cellular networks on the ground and satellites in the sky. The...

Iristel asks CRTC to deny Northwestel’s review-and-vary

Media | 03/14/2017 8:09 pm EDT

The arguments made by BCE Inc. subsidiary Northwestel in its request to the CRTC to review and vary a decision setting rates for Northwestel’s Wholesale Connect service have already...

Proposal would give Bell ‘significant and asymmetric powers’: small ISPs

telecom | 03/06/2017 8:59 pm EST

The CRTC should deny a proposal by BCE Inc. for a new regime governing traffic pumping that would allow telecoms to unilaterally put in place penalties that “inflict substantial...

CRTC rules against Sugar Mobile in roaming dispute with Rogers

telecom | 03/01/2017 9:21 pm EST

Rogers Communications Inc. doesn’t have to provide roaming services to Iristel Inc.’s mobile virtual network operator (MVNO) Sugar Mobile, the CRTC said Wednesday in a move that closes the door on mandating access by MVNOs to wireless carriers’ networks. “We’re definitely disappointed,” Iristel president Samer Bishay said in a phone interview, adding that the company is evaluating its options regarding challenging or appealing the decision. He declined to comment on what the decision means for Sugar Mobile if the company doesn’t...