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TAGGED AS TELUS CORP.

No jurisdiction to investigate network migration, CCTS says

| 07/10/2026 9:00 am EDT

No jurisdiction to investigate network migration, CCTS says

The Commission for Complaints for Telecom-Television Services (CCTS) has decided it does not have jurisdiction in a complaint about Telus Corp.’s carrier grade network address translation (CGNAT). The matter was raised by a customer in the Lower Mainland of British...

Telus asks CRTC to restore device-locking capabilities for all Canadian providers

| 07/08/2026 1:28 pm EDT

Roaming revenue not expected to fully recover until 2022: Telus CFO

Telus Corp. is asking the CRTC to help it combat fraud by allowing wireless service providers in Canada to implement a 60-day device lock on all new device activations. ...

CRTC shuts down B.C. startup’s attempt to offer MVNO service through Telus

| 07/07/2026 4:11 pm EDT

Telecoms work to restore service after tornado; 27% of Canadians experience major outage due to weather, report finds

Canada’s telecommunications regulator has denied an appeal from Every-Day...

CRTC launches consultation in response to Big Three issuing prohibited fees

| 06/30/2026 12:56 pm EDT

CRTC launches consultation in response to Big Three issuing prohibited fees

Canada’s telecommunications regulator is threatening to fine Bell,...

CRTC warns Bell and Telus about improper fees for wireless coverage

| 06/16/2026 5:00 am EDT

Staff reductions hit Telus and Bell Media

The CRTC has stepped up its battle with BCE Inc. subsidiary Bell Canada and...

Telus rolls out TV service in Quebec and Ontario

| 06/10/2026 3:47 pm EDT

Telus rolls out TV service in Quebec and Ontario

Days after settling a dispute with BCE Inc. property Bell Canada, Telus Corp. announced it is offering...

Bell, Telus settle broadcasting dispute

| 06/04/2026 2:00 pm EDT

Staff reductions hit Telus and Bell Media

The CRTC has announced that BCE Inc. and Telus Corp. settled a dispute over Telus being allowed to launch broadcasting services in eastern Canada. A letter to both parties outlining the cessation of the fight was released Tuesday. The western telecom had claimed that Bell...

Appeals court asks Copyright Board to take another look at TV re-transmission case

| 06/01/2026 1:11 pm EDT

Appeals court asks Copyright Board to take another look at TV re-transmission case

Less than a month after the Supreme Court opted not to hear a copyright...

Feds, B.C. spend $236 million to expand broadband access on West Coast

| 05/29/2026 3:57 pm EDT

Feds, B.C. spend $236 million to expand broadband access on West Coast

Federal officials introduced the latest investment in a recent string of...

Feds schedule new millimetre wave spectrum auction for 2027

| 05/20/2026 7:30 am EDT

Feds schedule new millimetre wave spectrum auction for 2027

Ottawa is set to release a tranche of spectrum in the 26 gigahertz (GHz)...

Investments in ‘nation-building projects’ to cost Telus $66 billion through 2030

| 05/19/2026 1:35 pm EDT

Telus logo The Wire Report

Telus Corp. will spend $66 billion through 2030 on its artificial...

Coppers and robbers: Canadian telcos are facing a massive surge in wire theft

| 05/19/2026 11:19 am EDT

Lead-lined copper wiring too small part of network to be concern, telecoms say

Canadian telcos are facing another record-smashing year for copper theft,...

Telus C-suite continues to turn over, as CFO Doug French announces retirement

| 05/08/2026 11:58 am EDT

Telus logo The Wire Report

Telus Corp.’s longtime chief financial officer (CFO) Doug French will...

Supreme Court dismisses appeal from Big Three in TV re-transmission case

| 05/07/2026 12:58 pm EDT

Supreme Court to hear Telus’ appeal of CRTC access to public infrastructure decision

Canada’s highest court has decided not to hear an appeal from BCE Inc.,...

Telus restores service in northwest British Columbia following fibre cut

| 05/05/2026 3:11 pm EDT

Telus logo The Wire Report

Telus Corp. has restored service to its customers in northwestern British Columbia after vandals cut fibre lines while trying to steal copper cable. The outage occurred on...

CRTC commissioner references ‘Bud the Spud’ in Telus funding dissent

| 05/05/2026 1:47 pm EDT

CRTC commissioner references ‘Bud the Spud’ in Telus funding dissent

I could give you a million guesses at who Ontario CRTC commissioner Bram...

Feds promise Telecommunications Competition Roadmap in spring fiscal update

| 04/29/2026 6:12 am EDT

Parliament Hill

The Liberal government’s spring economic update (SEU) included plans to...

Rogers receives twice as many complaints as other service providers: CCTS

| 04/29/2026 6:00 am EDT

Rogers reports growth in Q2 revenue, profit

A new report awarded Rogers Communications Inc. the dubious distinction as...

Provinces and territories call for improved mobile coverage reporting, as telcos push back

| 04/07/2026 1:55 pm EDT

Provinces and territories call for improved mobile coverage reporting, as telcos push back

Wireless companies are opposing a new standard for mobile data reporting, though provincial and territorial governments say changes are necessary to fill coverage gaps across...

Bell internet comes out on top in Canadian survey by international researchers

| 03/19/2026 2:49 pm EDT

Bell internet comes out on top in Canadian survey by international researchers

A new study by a French research firm has placed BCE Inc. property Bell...

Industry committee calls on Liberals to review competition policy for telecoms

| 03/16/2026 2:55 pm EDT

Parliament Hill

The House industry committee has called for a federal review of Canada’s...

Global telecom coalition issues new 6G security principles focusing on quantum safety, AI integration

| 03/04/2026 5:59 am EST

Global telecom coalition issues new 6G security principles focusing on quantum safety, AI integration

Canada and its international partners in the Global Coalition on Telecommunications (GCOT) announced a new set of principles for 6G security and resilience at the Mobile World Congress in Barcelona, Spain on March 3. The coalition, established in 2023 with Australia, Japan, the U.K., and the U.S., also announced the addition of Finland and Sweden as new members. Canada...

Telus, Bell drop wholesale fibre access dispute

| 02/27/2026 2:59 pm EST

Staff reductions hit Telus and Bell Media

BCE Inc. and Telus Corp. have dropped their dispute over wholesale fibre access on each others’...

CRTC raises revenue threshold for telecom contribution fund, despite Big Three opposition

| 02/19/2026 4:47 pm EST

CRTC logo graphic The Wire Report

Score one for the little guys. The CRTC has...

Bell freezes retail internet rollout in Alberta, B.C., blames Telus for ‘blocked’ launch

| 02/13/2026 6:16 pm EST

Bell freezes retail internet rollout in Alberta, B.C., blames Telus for ‘blocked’ launch

BCE Inc. has suspended its expansion of retail...

Q&A: One David v. many Goliaths — a Quebec man’s quest to eliminate ‘junk fees’ from the telecoms sector

| 02/13/2026 5:59 am EST

Telus abandons credit card surcharge

Emile Arsalane is fed up with what he calls “tricks” from Canadian telcos that pass on ‘junk fees’ to Canadian consumers who sign up for their services. In fact, the...

Darren Entwistle to retire as Telus CEO, will be replaced by ex-CIBC president Victor Dodig

| 02/12/2026 10:26 am EST

Darren Entwistle to retire as Telus CEO, will be replaced by ex-CIBC president Victor Dodig

In a surprise move, Telus Corp. has announced that...

Unions flesh out details of Canadian Telecom Workers Alliance

| 02/11/2026 3:22 pm EST

Unions flesh out details of Canadian Telecom Workers Alliance

OTTAWA–Three union leaders framed the founding of the Canadian...

Canada’s largest unions form alliance to protect telecom jobs

| 02/10/2026 4:57 pm EST

Canada’s largest unions form alliance to protect telecom jobs

Three of Canada’s largest unions are joining forces to create a new...

Government rakes in over $415M from Big Three carriers in residual spectrum auction

| 02/10/2026 5:59 am EST

ISED hears further efforts needed in consultation on Indigenous Priority Window for spectrum

The federal government announced the provisional results of its latest...

B.C. wireless startup alleges Telus blocking launch of MVNO service

| 01/30/2026 9:20 am EST

B.C. wireless startup alleges Telus blocking launch of MVNO service

A wireless startup based in Terrace, B.C. is asking the CRTC to step in...

Telus alleges Bell downgrading internet service in eastern Canada

| 01/22/2026 6:41 pm EST

Staff reductions hit Telus and Bell Media

Telus Corp. is accusing BCE Inc. of interfering with its internet service...

Telecom executives among highest paid CEOs in Canada

| 01/20/2026 4:54 pm EST

Telecom executives among highest paid CEOs in Canada

Life at the top of a large corporation is more financially rewarding than ever, a new report by the...

Rogers remains most-complained-about service provider in CCTS annual report

| 01/14/2026 6:00 am EST

Rogers remains most-complained-about service provider in CCTS annual report

For the third consecutive year, Rogers Communications Inc. is the most-complained-about service provider, according to the Commission for Complaints for Telecom-Television...

Bell seeks forbearance of local exchanges across national footprint

| 01/12/2026 5:01 pm EST

The front entrance of the Bell Canada building on Albert Street in Ottawa on Nov. 2, 2021 (photo by Andrew Meade)

BCE Inc. has applied to the CRTC for forbearance on regulation of local...

A look at what’s to come in 2026 for telecoms, broadcasting, digital policy

| 01/08/2026 3:30 am EST

A look at what’s to come in 2026 for telecoms, broadcasting, digital policy

The year ahead is going to look different for everyone, so we asked several...

Rogers v. Rogers a tour de force for Toronto actor Tom Rooney

| 01/02/2026 3:30 am EST

Rogers v. Rogers a tour de force for Toronto actor Tom Rooney

You can be forgiven for thinking Tom Rooney does not know who he is. The...

Popular Wire Report stories of 2025

| 12/29/2025 3:30 am EST

Popular Wire Report stories of 2025

  [caption id="attachment_54115" align="aligncenter" width="645"] (Graphic by Naomi...

Manitoba premier calls for shortening of emergency service outage notification window

| 12/12/2025 1:50 pm EST

Premier of Manitoba Wab Kinew arrives for the First Ministers meeting at the Canadian War Museum in Ottawa on March 21, 2025. (Photo: Andrew Meade/Hill Times Publishing)

Manitoba Premier Wab Kinew has sent a letter to federal Industry Minister Mélanie Joly asking that she direct the CRTC to shorten the timeframe in which telecom service...

CRTC investigates Bell device financing plan for potential non-compliance with Wireless Code

| 11/28/2025 5:26 pm EST

CRTC investigates Bell device financing plan for potential non-compliance with Wireless Code

The CRTC is looking for BCE Inc. to explain one of...

CRTC directs working group to issue 988 routing plan by next May

| 11/27/2025 4:59 pm EST

Popular Wire Report stories of 2025

The CRTC has rejected a 988 service routing plan proposed by the Centre for...

New online harms bill coming soon with other departmental buy-in, Fraser states

Internet and Governance | 11/20/2025 2:18 pm EST

Senators asked to champion net neutrality in comms laws review

The federal government is once again promising to shepherd an online harms...

CRTC dismisses Rogers complaint over MVNO decision

Internet and Governance | 11/19/2025 6:03 pm EST

CRTC logo graphic The Wire Report

The CRTC has rejected an appeal by Rogers Communications Inc. seeking to overturn a ruling over mobile...

CRTC suspends deadlines in CCTS customer awareness proceeding

Internet and Governance | 11/12/2025 5:04 pm EST

Popular Wire Report stories of 2025

The CRTC is suspending the deadlines in a proceeding reviewing customer...

Telus says Bell reselling fibre in western Canada will bring ‘net benefit’

Internet and Governance | 11/07/2025 7:02 pm EST

Roaming revenue not expected to fully recover until 2022: Telus CFO

As BCE Inc. gears up to launch wholesale fibre services in western Canada,...

Numbers up for Bell in Q3, wholesale fibre launch for western Canada expected in January

Internet and Governance | 11/06/2025 6:40 pm EST

Numbers up for Bell in Q3, wholesale fibre launch for western Canada expected in January

BCE Inc. issued positive figures in its third quarter results on Thursday, Nov. 6. Much of the black ink can be attributed to good numbers posted by American subsidiary Ziply...

Corus recapitalizes in order to strengthen financial position

Internet and Governance | 11/03/2025 5:28 pm EST

CRTC hears plea from Corus for stronger broadcasting rules as Rogers calls for deregulation

Corus Entertainment Inc. announced a recapitalization transaction on...

Beanfield looks to expand organically rather than through acquisitions, CEO says

Internet and Governance | 10/28/2025 4:36 pm EDT

Beanfield looks to expand organically rather than through acquisitions, CEO says

Beanfield Technologies Inc. is bullish on the Canadian telecom market...

Telecoms want CRTC to adjust service outage reporting, notification requirements

Internet and Governance | 10/10/2025 6:55 pm EDT

Telecoms want CRTC to adjust service outage reporting, notification requirements

New requirements changing how telecom companies must notify the CRTC about...

Cogeco, Eastlink get court hearing in appeal of CRTC wholesale access decision

Internet and Governance | 10/10/2025 11:09 am EDT

Cogeco, Eastlink get court hearing in appeal of CRTC wholesale access decision

A three-judge panel has voted unanimously to hear arguments from Cogeco...

Telus finalizes wireless tower deal with La Caisse

telecom | 09/11/2025 2:57 pm EDT

Telus finalizes wireless tower deal with La Caisse

Telus Corp. announced on Thursday, Sept. 11 that it has closed its agreement with La Caisse to sell 49.9 per cent stakes in wireless tower companies Terrion LP and in Terrion GP Inc. The transaction was previously revealed last month. The deal values Terrion at over $2.5...

Telus accuses Rogers of anticompetitive motivation in blocking its ads

telecom | 09/10/2025 5:51 pm EDT

Roaming revenue not expected to fully recover until 2022: Telus CFO

Telus Corp. is accusing Rogers Communications Inc. of blocking it from...

Telecoms push back on CRTC’s proposed botnet blocking expansion

telecom | 08/15/2025 4:54 pm EDT

Telecoms push back on CRTC's proposed botnet blocking expansion

Major telecommunications companies across Canada voiced strong opposition...

CRTC considering raising telecom contribution threshold

Internet and Governance | 08/13/2025 2:31 pm EDT

Popular Wire Report stories of 2025

The CRTC is seeking input on a proposed increase of the revenue threshold...

Telus reports drop in profit for Q2; La Caisse to acquire stake in infrastructure

telecom | 08/01/2025 4:57 pm EDT

Roaming revenue not expected to fully recover until 2022: Telus CFO

Telus Corp. has picked a global investment group and pension fund to...

Telus wants Bell lawsuit over third-party internet access dismissed, launches counterclaim

telecom | 07/28/2025 5:27 pm EDT

Telus wants Bell lawsuit over third-party internet access dismissed, launches counterclaim

Telus Corp. has filed its statement of defence against a lawsuit brought by BCE Inc. over third-party internet access (TPIA) via fibre to the premises (FTTP). In it, the...

Rogers revenue up, profit down in second quarter of 2025

Media | 07/23/2025 4:55 pm EDT

Rogers reports growth in Q2 revenue, profit

Rogers Communications Inc. saw revenues rise slightly in the second quarter...

Cogeco and Eastlink file joint court appeal of wholesale fibre access decision 

Media | 07/21/2025 5:47 pm EDT

Cogeco and Eastlink file joint court appeal of wholesale fibre access decision 

Cogeco Communications Inc. and Bragg Communications Inc., parent company of...

Bell accuses Telus of misleading CRTC regarding Manitoba outage

telecom | 07/14/2025 1:23 pm EDT

Staff reductions hit Telus and Bell Media

BCE Inc. is alleging that Telus Corp. is misleading the CRTC on details...

Greater penalties needed for copper theft, telecoms maintain

telecom | 07/09/2025 11:21 pm EDT

Greater penalties needed for copper theft, telecoms maintain

The co-chair of the Canadian telecom network resiliency working group at the department of Innovation, Science and Economic Development (ISED) is calling on the federal government to increase the penalties for copper theft on telecom grids as the crimes become more...

Big broadcasters should not dominate over smaller rivals, Eastlink tells CRTC

telecom | 06/26/2025 10:58 am EDT

Marielle Wilson, vice president of regulatory at Eastlink, speaks at a CRTC hearing.

The broadcasting landscape is slanted in favour of the big players, a...

Telecoms want federal cabinet to overturn CRTC decision on high-speed access

telecom | 06/20/2025 6:23 pm EDT

Federal and territorial governments invest in NWT fibre link

Most Canadian telecom players want the federal government to step in to...

ITPA says it’s in favour of broadband labels for larger players at CRTC hearing

telecom | 06/12/2025 10:58 pm EDT

ITPA says it's in favour of broadband labels for larger players at CRTC hearing

A consortium of small internet service providers...

Telecoms denounce American-style labels for internet providers

telecom | 06/11/2025 5:12 pm EDT

Telecoms denounce American-style labels for internet providers

Canada’s telecoms do not want the CRTC to impose so-called broadband...

New internet service labels not needed, Cogeco tells CRTC panel

telecom | 06/10/2025 6:24 pm EDT

New internet service labels not needed, Cogeco tells CRTC panel

American experiences with internet labelling regulations demonstrate that...

John Gossling now solo CEO at Corus, Troy Reeb out

telecom | 06/04/2025 6:33 pm EDT

Corus proposes contribution framework at CRTC, says time to regulate streamers is now

Corus Entertainment Inc. is reverting back to a single-CEO leadership structure, with now-former co-CEO...

Man’s death during Telus 911 outage raises concerns from Manitoba minister

telecom | 05/30/2025 5:35 pm EDT

Telus logo The Wire Report

The minister of innovation and new technology for Manitoba sent a letter to the CRTC May 26 complaining about lack of 911 service in March, during which the family of a man...

Government hails telecom investment in AI 

telecom | 05/29/2025 5:53 pm EDT

Parliament Hill

The federal government is congratulating Canadian telecom firms for investing in artificial intelligence...

Telus accuses Bell of blocking introduction of Eastern Canada broadcasting services 

Media | 05/22/2025 5:59 pm EDT

Staff reductions hit Telus and Bell Media

Telus Corp. has plans to launch broadcasting...

Public safety broadband network desperately needed, stakeholders maintain

telecom | 05/20/2025 5:45 pm EDT

ISED hears further efforts needed in consultation on Indigenous Priority Window for spectrum

Canada needs to make moves on building a national public safety broadband...

Telecoms want CRTC to review wireline voice service regulations

telecom | 05/15/2025 5:12 pm EDT

Cogeco maintains it will launch Canadian wireless service in coming months

Several telecoms are asking the CRTC to launch a proceeding looking at how much it should regulate residential and business wireline voice services.  BCE Inc., Telus Corp., Bragg Communications Inc.’s Eastlink, Quebecor Inc., and Saskatchewan Telecommunications Holding...

CRTC confirms ILECs must offer small cell pole access to competitors

telecom | 05/14/2025 3:53 pm EDT

Popular Wire Report stories of 2025

In a Wednesday, May 14 ruling, the CRTC told incumbent telephone companies...

Court orders Copyright Board to issue new distant signal tariff following dispute

telecom | 05/09/2025 5:45 pm EDT

Court orders Copyright Board to issue new distant signal tariff following dispute

The Copyright Board of Canada has been ordered by the Federal Court of...

Telus reports solid Q1, jump in profit

telecom | 05/09/2025 5:37 pm EDT

Telus reports solid Q1, jump in profit

As Telus Corp. reported its first quarter of 2025 on Friday, May 9, the western telecom said it had good...

Quebecor’s Péladeau wants CBC out of advertising market

telecom | 05/08/2025 6:01 pm EDT

Quebecor threatens legal action if MVNOs are mandated

Quebecor Inc. CEO Pierre Karl Péladeau wants to see CBC/Radio-Canada...

Former Rogers CEO Joe Natale looking to join Shopify board

telecom | 04/30/2025 5:27 pm EDT

Edward Rogers out as board chair, as Natale seeks to reassure investors amid Rogers boardroom drama 

Former Rogers Communications Inc. CEO Joe Natale will seek election to...

Supreme Court rules CRTC cannot grant telcos access to public property to install wireless equipment

telecom | 04/25/2025 6:55 pm EDT

Supreme Court rules CRTC cannot grant telcos access to public property to install wireless equipment

The Supreme Court of Canada has confirmed that the CRTC does not have the power to decide whether cities and other public authorities must grant telecommunications companies...