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CRTC investigates Bell device financing plan for potential non-compliance with Wireless Code

| 11/28/2025 5:26 pm EST

CRTC investigates Bell device financing plan for potential non-compliance with Wireless CodeThe CRTC is looking for BCE Inc. to explain one of its device financing plans which the commission says might be in non-compliance with consumer protections set out in the...

CRTC directs working group to issue 988 routing plan by next May

| 11/27/2025 4:59 pm EST

CRTC directs working group to issue 988 routing plan by next MayThe CRTC has rejected a 988 service routing plan proposed by the Centre for Addiction and Mental Health (CAMH) and has given the commission’s working group six months to come up with a better proposal. The 988 number is a phone number used by people who are suicidal...

New online harms bill coming soon with other departmental buy-in, Fraser states

Internet and Governance | 11/20/2025 2:18 pm EST

Senators asked to champion net neutrality in comms laws reviewThe federal government is once again promising to shepherd an online harms...

CRTC dismisses Rogers complaint over MVNO decision

Internet and Governance | 11/19/2025 6:03 pm EST

CRTC logo graphic The Wire ReportThe CRTC has rejected an appeal by Rogers Communications Inc. seeking to overturn a ruling over mobile...

CRTC suspends deadlines in CCTS customer awareness proceeding

Internet and Governance | 11/12/2025 5:04 pm EST

CRTC suspends deadlines in CCTS customer awareness proceedingThe CRTC is suspending the deadlines in a proceeding reviewing customer awareness of the Commission for Complaints for Telecom-television Services (CCTS), just days away from the due date for interventions.  Requests to suspend the CCTS hearing entirely were filed by BCE...

Telus says Bell reselling fibre in western Canada will bring ‘net benefit’

Internet and Governance | 11/07/2025 7:02 pm EST

Roaming revenue not expected to fully recover until 2022: Telus CFOAs BCE Inc. gears up to launch wholesale fibre services in western Canada,...

Corus recapitalizes in order to strengthen financial position

Internet and Governance | 11/03/2025 5:28 pm EST

CRTC hears plea from Corus for stronger broadcasting rules as Rogers calls for deregulationCorus Entertainment Inc. announced a recapitalization transaction on...

Beanfield looks to expand organically rather than through acquisitions, CEO says

Internet and Governance | 10/28/2025 4:36 pm EDT

Beanfield looks to expand organically rather than through acquisitions, CEO saysBeanfield Technologies Inc. is bullish on the Canadian telecom market...

Telecoms want CRTC to adjust service outage reporting, notification requirements

Internet and Governance | 10/10/2025 6:55 pm EDT

Telecoms want CRTC to adjust service outage reporting, notification requirementsNew requirements changing how telecom companies must notify the CRTC about...

Cogeco, Eastlink get court hearing in appeal of CRTC wholesale access decision

Internet and Governance | 10/10/2025 11:09 am EDT

Cogeco, Eastlink get court hearing in appeal of CRTC wholesale access decisionA three-judge panel has voted unanimously to hear arguments from Cogeco...

Telus finalizes wireless tower deal with La Caisse

telecom | 09/11/2025 2:57 pm EDT

Telus finalizes wireless tower deal with La CaisseTelus Corp. announced on Thursday, Sept. 11 that it has closed its agreement with La Caisse to sell 49.9...

Telus accuses Rogers of anticompetitive motivation in blocking its ads

telecom | 09/10/2025 5:51 pm EDT

Roaming revenue not expected to fully recover until 2022: Telus CFOTelus Corp. is accusing Rogers Communications Inc. of blocking it from...

Cogeco, Eastlink further their challenge of cabinet refusal to overrule CRTC wholesale decision

telecom | 09/03/2025 8:26 pm EDT

Cogeco, Eastlink further their challenge of cabinet refusal to overrule CRTC wholesale decisionAs Cogeco Communications Inc. and Bragg Communications Inc. (Eastlink) continue to challenge the CRTC’s decision to grant Canada’s largest telecom companies wholesale...

Telecoms push back on CRTC’s proposed botnet blocking expansion

telecom | 08/15/2025 4:54 pm EDT

Telecoms push back on CRTC's proposed botnet blocking expansionMajor telecommunications companies across Canada voiced strong opposition...

CRTC considering raising telecom contribution threshold

Internet and Governance | 08/13/2025 2:31 pm EDT

CRTC considering raising telecom contribution thresholdThe CRTC is seeking input on a proposed increase of the revenue threshold...

UPDATED: Telus happy, others upset by Joly decision upholding incumbent access to wholesale internet

Media | 08/07/2025 12:20 pm EDT

UPDATED: Telus happy, others upset by Joly decision upholding incumbent access to wholesale internetThe federal government has declined to overrule the CRTC decision granting Canada’s largest telecom companies wholesale access to fibre networks outside of their home...

Telus reports drop in profit for Q2; La Caisse to acquire stake in infrastructure

telecom | 08/01/2025 4:57 pm EDT

Roaming revenue not expected to fully recover until 2022: Telus CFOTelus Corp. has picked a global investment group and pension fund to...

Rogers revenue up, profit down in second quarter of 2025

Media | 07/23/2025 4:55 pm EDT

Rogers reports growth in Q2 revenue, profitRogers Communications Inc. saw revenues rise slightly in the second quarter...

Cogeco and Eastlink file joint court appeal of wholesale fibre access decision 

Media | 07/21/2025 5:47 pm EDT

Cogeco and Eastlink file joint court appeal of wholesale fibre access decision Cogeco Communications Inc. and Bragg Communications Inc., parent company of...

Bell accuses Telus of misleading CRTC regarding Manitoba outage

telecom | 07/14/2025 1:23 pm EDT

Staff reductions hit Telus and Bell MediaBCE Inc. is alleging that Telus Corp. is misleading the CRTC on details...

Greater penalties needed for copper theft, telecoms maintain

telecom | 07/09/2025 11:21 pm EDT

Greater penalties needed for copper theft, telecoms maintainThe co-chair of the Canadian telecom network resiliency working group at...

Big broadcasters should not dominate over smaller rivals, Eastlink tells CRTC

telecom | 06/26/2025 10:58 am EDT

Marielle Wilson, vice president of regulatory at Eastlink, speaks at a CRTC hearing.The broadcasting landscape is slanted in favour of the big players, a regional company told the CRTC on Wednesday June 25, as the commission held another day of hearings on...

Telecoms want federal cabinet to overturn CRTC decision on high-speed access

telecom | 06/20/2025 6:23 pm EDT

Federal and territorial governments invest in NWT fibre linkMost Canadian telecom players want the federal government to step in to...

ITPA says it’s in favour of broadband labels for larger players at CRTC hearing

telecom | 06/12/2025 10:58 pm EDT

ITPA says it's in favour of broadband labels for larger players at CRTC hearingA consortium of small internet service providers...

Telecoms denounce American-style labels for internet providers

telecom | 06/11/2025 5:12 pm EDT

Telecoms denounce American-style labels for internet providersCanada’s telecoms do not want the CRTC to impose so-called broadband...

New internet service labels not needed, Cogeco tells CRTC panel

telecom | 06/10/2025 6:24 pm EDT

New internet service labels not needed, Cogeco tells CRTC panelAmerican experiences with internet labelling regulations demonstrate that...

John Gossling now solo CEO at Corus, Troy Reeb out

telecom | 06/04/2025 6:33 pm EDT

Corus proposes contribution framework at CRTC, says time to regulate streamers is nowCorus Entertainment Inc. is reverting back to a single-CEO leadership structure, with now-former co-CEO John Gossling taking on the role solo. Gossling had previously been co-CEO with Troy Reeb and will additionally continue to act as interim chief financial officer....

Man’s death during Telus 911 outage raises concerns from Manitoba minister

telecom | 05/30/2025 5:35 pm EDT

Telus logo The Wire ReportThe minister of innovation and new technology for Manitoba sent a letter to...

Government hails telecom investment in AI 

telecom | 05/29/2025 5:53 pm EDT

Parliament HillThe federal government is congratulating Canadian telecom firms for investing in artificial intelligence...

Telus accuses Bell of blocking introduction of Eastern Canada broadcasting services 

Media | 05/22/2025 5:59 pm EDT

Staff reductions hit Telus and Bell MediaTelus Corp. has plans to launch broadcasting...

Public safety broadband network desperately needed, stakeholders maintain

telecom | 05/20/2025 5:45 pm EDT

ISED hears further efforts needed in consultation on Indigenous Priority Window for spectrumCanada needs to make moves on building a national public safety broadband...

Telecoms want CRTC to review wireline voice service regulations

telecom | 05/15/2025 5:12 pm EDT

Cogeco maintains it will launch Canadian wireless service in coming monthsSeveral telecoms are asking the CRTC to launch a proceeding looking at how...

CRTC confirms ILECs must offer small cell pole access to competitors

telecom | 05/14/2025 3:53 pm EDT

CRTC confirms ILECs must offer small cell pole access to competitorsIn a Wednesday, May 14 ruling, the CRTC told incumbent telephone companies (ILECs) they must offer their competitors (CLECs) access to their support structures. CLECs can...

Court orders Copyright Board to issue new distant signal tariff following dispute

telecom | 05/09/2025 5:45 pm EDT

Court orders Copyright Board to issue new distant signal tariff following disputeThe Copyright Board of Canada has been ordered by the Federal Court of...

Telus reports solid Q1, jump in profit

telecom | 05/09/2025 5:37 pm EDT

Telus reports solid Q1, jump in profitAs Telus Corp. reported its first quarter of 2025 on Friday, May 9, the western telecom said it had good...

Quebecor’s Péladeau wants CBC out of advertising market

telecom | 05/08/2025 6:01 pm EDT

Quebecor threatens legal action if MVNOs are mandatedQuebecor Inc. CEO Pierre Karl Péladeau wants to see CBC/Radio-Canada...

Former Rogers CEO Joe Natale looking to join Shopify board

telecom | 04/30/2025 5:27 pm EDT

Edward Rogers out as board chair, as Natale seeks to reassure investors amid Rogers boardroom drama Former Rogers Communications Inc. CEO Joe Natale will seek election to Shopify Inc.’s board of directors at the company’s upcoming annual general meeting.  The Globe and Mail first reported on April 29 that Natale was nominated to the company’s board. A Shopify...

ITPA wants CRTC to lighten regulations on small incumbent phone companies

telecom | 04/14/2025 5:44 pm EDT

Cogeco maintains it will launch Canadian wireless service in coming monthsThe Independent Telecommunications Providers Association is asking the CRTC...

Ontario prison long-distance rates case back at the CRTC 

telecom | 04/03/2025 7:21 pm EDT

Ontario prison long-distance rates case back at the CRTC BCE Inc. and the Province of Ontario are back at the CRTC looking for...

CAMH, telecoms disagree on improvements to 988 helpline service

telecom | 04/03/2025 11:17 am EDT

CAMH, telecoms disagree on improvements to 988 helpline serviceThe agency responsible for administering the 988 mental health helpline...

CRTC grants telecoms exemption from wireless and SMS fees for CNAC

telecom | 03/31/2025 4:31 pm EDT

CRTC grants telecoms exemption from wireless and SMS fees for CNACThe CRTC has decided that wireless data and short message service (SMS)...

Steelworkers accuse Telus of union busting in Turkey

telecom | 03/31/2025 11:31 am EDT

Roaming revenue not expected to fully recover until 2022: Telus CFOThe United Steelworkers Union (USW), which represents Canadian workers at Telus Corp., is alleging that...

Telus confirms plan to sell minority stake in wireless tower network

telecom | 03/27/2025 10:39 am EDT

Telecoms work to restore service after tornado; 27% of Canadians experience major outage due to weather, report findsTelus Corp. is planning to sell a minority stake in wireless tower...

Starlink should not be blocked from northern internet subsidy, parent company argues

telecom | 03/25/2025 5:38 pm EDT

Starlink should not be blocked from northern internet subsidy, parent company arguesStarlink parent Space Exploration Technologies Inc. (SpaceX) says it would be unfair to exclude its satellite internet services from the northern internet subsidy the CRTC...

Broadcasters differ on usefulness of CRTC’s undue preference, standstill rules

telecom | 03/20/2025 5:53 pm EDT

Broadcasters differ on usefulness of CRTC’s undue preference, standstill rulesRogers Communications Inc. and its fellow broadcasters in the Canadian...

Bell, Telus wholesale rates for pole access in certain provinces now interim rates 

telecom | 03/11/2025 3:02 pm EDT

Bell, Telus wholesale rates for pole access in certain provinces now interim rates BCE Inc.’s Bell Canada and Telus Corp. have seen their current wholesale...

CRTC delays migration to next generation 911

telecom | 02/28/2025 5:29 pm EST

CRTC delays migration to next generation 911The CRTC announced late Friday, Feb. 28 that it is delaying the timeline for transitioning to next...

Staff reductions hit Telus and Bell Media

telecom | 02/28/2025 3:46 pm EST

Staff reductions hit Telus and Bell MediaTelus Corp. and BCE Inc.’s Bell Media are continuing to shed staff. This is the latest in a long line...

Wholesale internet rates must be the same coast to coast: Peladeau

telecom | 02/28/2025 11:56 am EST

PKP proposes 20 per cent base contribution for foreign online platforms at CRTC hearingsWhile the CRTC’s recent decision to expand the wholesale fibre access framework across the country was a “step in the right direction” for Quebecor Inc. CEO Pierre Karl...

Projected salary increases for telecom employees down as Canadian companies cautious on pay raises

telecom | 02/27/2025 11:46 am EST

Projected salary increases for telecom employees down as Canadian companies cautious on pay raisesA survey by consulting firm Normandin Beaudry has found that Canadian companies in general are exercising caution when it comes to increasing compensation to their employees....

Rogers laying off customer service workers; Corus cutting Global News staff, radio jobs

telecom | 02/21/2025 4:09 pm EST

Rogers laying off customer service workers; Corus cutting Global News staff, radio jobsRogers Communications Inc. is laying off a number...

Rogers asks CRTC to reverse MVNO expansion decision

telecom | 02/04/2025 4:28 pm EST

Rogers asks CRTC to reverse MVNO expansion decisionRogers Communications Inc. has filed a Part 1 application with the CRTC asking the commission to review...

CRTC will not change temporary wholesale decision; final decision still on the table

Internet and Governance | 02/03/2025 6:53 pm EST

CRTC proposes code of conduct for ISPsThe CRTC has decided not to change its temporary decision on the wholesale...

CRTC denies Telus’ request for extension on fibre access deadline

Internet and Governance | 01/31/2025 6:07 pm EST

CRTC denies Telus’ request for extension on fibre access deadlineTelus Corp. has been denied the extension it wanted before it has to give...

Alberta, B.C. ministers calls on federal government to halt high-speed access review

telecom | 01/29/2025 4:57 pm EST

Alberta, B.C. ministers calls on federal government to halt high-speed access reviewTwo provincial cabinet ministers are calling on the federal cabinet to halt the review of the CRTC’s interim decision on wholesale high-speed access.  Last November,...

Federal Court grants blocking order targeting pirate site copycats

telecom | 01/24/2025 5:42 pm EST

Federal Court grants blocking order targeting pirate site copycatsThe reasons behind a Federal Court justice’s December decision to grant a...

Billing issues, wireless service complaints spike in CCTS annual report

telecom | 01/15/2025 9:34 am EST

Wireless Code, home Internet, helping with data overage fees: ResearchThe Commission for Complaints for Telecom-Television Services says the...

Telus purchases Alberta fibre network O-Net

telecom | 01/07/2025 3:06 pm EST

Telus logo The Wire ReportTelus Corp. has bought O-Net, a community fibre network located in Olds, Alta. All of the current...

Telecoms testing their networks for the future of quantum connectivity

telecom | 12/27/2024 8:00 am EST

Telecoms testing their networks for the future of quantum connectivityThe concept of a “quantum internet” might feel far off and far-fetched...

Telus’ arguments for incumbent access to wholesale regime not supported by competitors

telecom | 12/20/2024 7:16 pm EST

Telus’ arguments for incumbent access to wholesale regime not supported by competitorsTelus Corp. appears to be fighting a solo battle at the CRTC in support of the country’s largest telecom companies being allowed to resell internet services over each...

Telecom industry players look to Senate for greater copper theft prevention 

telecom | 12/12/2024 4:44 pm EST

Canadian Telecommunications Association (CTA) senior vice-president Eric Smith appears during the Senate standing committee on transport and communications meeting on Dec. 11, 2024 (screenshot via ParlVU).Representatives from the Canadian Telecommunications Association (CTA), BCE...

Xplore appoints Brent Johnston as new CEO

telecom | 12/02/2024 4:27 pm EST

Xplore Inc.'s logoXplore Inc. has hired Brent Johnston as its new CEO effective immediately, the company announced Monday....

INDU committee frustrated with Rogers CEO Staffieri, summons him to appear

telecom | 11/28/2024 4:57 pm EST

Staffieri applauds CRTC move to “level the playing field” in Ontario and Quebec; reports quarterly loss Members of the federal standing committee on industry and technology (INDU)...

Bell, Telus oppose broadening roaming network access for smaller players 

telecom | 11/22/2024 4:21 pm EST

Bell, Telus oppose broadening roaming network access for smaller players Stakeholders have responded to the CRTC’s call for comments on providing...

BDUs oppose OUTtv carriage application, while community supports it

telecom | 11/20/2024 5:37 pm EST

OUTtvSome major broadcast distribution undertakings (BDUs) are against an...

Rogers, Cogeco, Eastlink ask CRTC to block Big Three from wholesale access

telecom | 11/14/2024 7:58 pm EST

CRTC logo graphic The Wire ReportMultiple telecom companies -- including Rogers, Cogeco, Eastlink, and...

Telus revenue, profits up as it realizes gains from job cuts

telecom | 11/08/2024 4:56 pm EST

Telus logo The Wire ReportTelus Corp. announced its third quarter results on Thursday, reporting an increase in both revenues and profits for the Vancouver-based company.  For the three-month period ended Sept. 30, revenues came in at $5.1 billion, a slight 1.8 per cent increase from the same...

Telus requests four-month extension of fibre access deadline

telecom | 10/31/2024 4:49 pm EDT

Telus logo The Wire ReportTelus Corp. has asked for an additional four months until it has to provide...

Competitors unhappy, incumbents closed-lipped about CRTC’s interim wholesale rates

telecom | 10/28/2024 5:27 pm EDT

CRTC logo graphic The Wire ReportThe CRTC’s recent decision on interim wholesale fibre rates is supposed...

CRTC sets interim rates for wholesale FTTP access

telecom | 10/25/2024 5:39 pm EDT

CRTC sets interim rates for wholesale FTTP accessThe CRTC has announced the interim rates competitors will pay three of Canada’s largest telephone companies for wholesale access to their existing fibre networks. The CRTC in August released a decision ordering BCE Inc.’s Bell Canada, Bell Aliant, and Bell MTS, along...

CRTC keeping thousand-block pooling deadline in place

telecom | 10/10/2024 12:49 pm EDT

CRTC keeping thousand-block pooling deadline in placeThe CRTC is holding firm on its decision to implement thousand-block pooling to manage the growing demand...

CRTC changes terms of MVNO rules to include enterprise and IoT customers

telecom | 10/09/2024 5:14 pm EDT

Wireless Code, home Internet, helping with data overage fees: ResearchThe CRTC has expanded the terms of its mobile virtual network operator...

PIAC’s outgoing, incoming executive directors discuss advocacy group’s future

telecom | 10/07/2024 5:08 pm EDT

PIAC’s outgoing, incoming executive directors discuss advocacy group's futureThe Public Interest Advocacy Centre’s new...

CRTC looking at ‘inflexible’ international roaming fees, rates in Canada

telecom | 10/07/2024 4:51 pm EDT

CRTC logo graphic The Wire ReportThe CRTC is making moves to lower roaming rates, issuing two separate calls...

CRTC commissioner dissents on giving Bell out-of-footprint service

telecom | 09/20/2024 5:16 pm EDT

CRTC commissioner dissents on giving Bell out-of-footprint serviceThe CRTC has approved BCE Inc.’s application to provide local voice...

Telus launches smart energy app to serve home market

telecom | 09/18/2024 9:30 am EDT

Roaming revenue not expected to fully recover until 2022: Telus CFOTelus Corp. is launching a new app which helps homeowners track their energy usage, the western telecom...

SaskTel seeks judicial review, appeal of CRTC wholesale fibre decision

telecom | 09/13/2024 5:48 pm EDT

SaskTel head office (screenshot via Google Maps).Saskatchewan Telecommunications Holding Corp. is challenging the CRTC’s...

Government working with AI researcher Mila on governing use of cultural content

telecom | 09/13/2024 1:14 pm EDT

Government working with AI researcher Mila on governing use of cultural contentMila, an artificial intelligence research institute in Quebec, will be working with the federal government on how to govern the use of cultural content by AI.  The...