The CRTC defended its telecommunications mandate before a skeptical Senate panel Tuesday, telling the transport and communications committee that past practices are leading to...
If Canada is to have a viable wholesale market, high speed access needs to rely on fibre to the premises (FTTP), a CRTC panel was told Monday. It was the first day of a week-long proceeding into the future of the high speed access framework.
The morning began with the...
Reaction has been swift and condemnatory to the announcement Thursday by...
Gatineau, Que. – Telus Corp. asked the CRTC to...
A quartet of civil society groups appeared before the House of Commons...
The Public Interest Advocacy Centre (PIAC) and the Forum for Research and...
As news of Roger’s Communications Inc.’s deal to acquire Shaw Communications Inc. sparks discussions on what it may mean for the wireless market in Canada, advocates say competition and other considerations will be important for the public’s best interests in the future. During an “Affordable Internet Day of Action” panel discussions hosted by multiple groups Tuesday, the day’s conversations centred around affordable Internet access for all and the state of the national market,...
The new digital initiatives from CBC/Radio-Canada like the English-language Gem and its French counterpart ICI Tou.tv have not yet shown themselves to be good enough to fulfill the broadcaster's...
Canada should follow the lead of the United States and put in place a $50 “broadband benefit” throughout the rest of the COVID-19 pandemic, the Public Interest Advocacy Centre (PIAC) says. The...
The disparate broadband funding programs administered across different federal government departments...
While it believes the CRTC's existing definition of "customer confidential...
The federal government introduced sweeping private-sector privacy law...
Six months after the CRTC declined its request to hold an inquiry into contact tracing technologies and...
The CRTC largely played a hands-off role during the COVID-19 pandemic in a...
Canadians are complaining less about their wireless service and fewer consumers are receiving unexpected charges in their monthly wireless bill, according to wireless code...
Major Canadian telecoms have ended one of their major relief measures for Canadians who suddenly shifted to working from home due to COVID-19, with the usage of home internet customers on capped data plans again being tracked as of July 1.
Rogers Communications Inc., BCE...
Rural Economic Development Minister Maryam Monsef says “precise...
The CRTC has rejected a Public Interest Advocacy Centre request that it look into the involvement of...
The Public Interest Advocacy Centre is asking for all Canadian...
Cogeco Inc. will again start charging overage fees to its home internet customers who exceed their data limits as of Friday, with the company instead focusing on other measures it considers to “be more essential” to its...
The CRTC is under criticism for saying it may not award costs to groups who participate in a public consultation on regulations under the Accessibility Canada Act, with stakeholder groups arguing such a move would “contradict” the objectives of the new accessibility legislation. The Public Interest Advocacy Centre and the Forum for Research and Policy in Communications both sent letters to the regulator asking it to immediately provide clarity around funding, arguing the uncertainty...
The federal government should guarantee internet service providers payments...
OTTAWA — The CRTC's efforts to work with telecom companies to implement a...
Analysts have provided nuanced reactions to the government’s plan to...
CloudWifi Inc.’s application for small internet service providers to be able to access fibre...
Even before the federal election campaign officially kicked off, telecom...
CRTC chairman Ian Scott said the new internet code will address many of the...
The CRTC has asked the country’s wireless providers for information about new device financing plans that have appeared on the market in the last few weeks. In a letter signed by CRTC chief of consumer, research and...
The same week that concerns were raised about new device financing plans...
The Commission for Complaints for Telecom-television Services (CCTS) said Wednesday that new phone financing plans introduced by Rogers Communications Inc. may run afoul of the Wireless Code.
“The fact that customers are not free to shop around for a new plan while...
As BCE Inc. and Telus Corp. reacted to Rogers Communications Inc.’s offer of a new wireless data plan with no data overage charges, analysts and experts had difficulty predicting how the new plans...
The New Democratic Party has unveiled Monday a plan to make telecommunications services more affordable,...
The CRTC has denied a request by the Public Interest Advocacy Centre (PIAC) to state that CRTC policy...
The new policy direction for the CRTC announced by the federal government...
Canada’s telecommunications industry suffers from an “unacceptable degree” of misleading and aggressive retail sales practices that are “harming consumers” and...
An application to relax eligibility requirements for the CRTC’s...
Increases in how long the CRTC takes to pay public interest groups to...
The list of consumer groups that say they won’t take part in the CRTC’s...
The Public Interest Advocacy Centre says it is boycotting the CRTC’s internet code proceedings, a move that comes after the regulator denied an application by consumer groups for a time-extension on...
OTTAWA — Consumer advocacy groups are cautioning MPs against proposals that would make site-blocking in Canada easier, after a push for those anti-piracy policies failed at the CRTC failed last...
OTTAWA — Members of the panel tasked with providing recommendations to...
GATINEAU — Consumer protection and seniors advocacy groups told the CRTC...
A CRTC decision outlining how its $750 million fund for rural broadband will be administered “looks quite encouraging,” according to the president of the Canadian Network Operators’ Consortium (CNOC). Matt Stein said in a...
The CRTC has declined a request from the Public Interest Advocacy Centre (PIAC) to offer protection against litigation to current and former employees who offer submissions to the regulator’s investigation of telecom sale practises. It said in a letter Friday there are other options that would be sufficient to protect people offering sensitive information about the country’s service providers, citing its confidential submission tools and the option to make segments of the public hearing...
The Quebec Superior Court has ruled against a plan by the Quebec government...
Shaw Communications Inc. has launched low-cost wireless data plans that trump offers proposed by its competitors to the CRTC, after the telecoms told the regulator that it should accept no substitutes what they proposed. The...
OTTAWA — Innovation Minister Navdeep Bains said Thursday afternoon that...
TORONTO — Innovation Minister Navdeep Bains announced Wednesday the...
GATINEAU — The CRTC is recommending the government undertake a bevy of changes to the Canadian content system, including a new approach to funding content that would include...
An anti-internet piracy coalition did not end up meeting with CRTC...
Canada’s big three wireless carriers have responded to the CRTC’s...
The CRTC has told the Public Interest Advocacy Centre (PIAC) that Canadians have other outlets for complaints about telecom sales practices in response to a request from the consumer group to open an...
A few months after the emergence of a proposal asking the CRTC to shift...
With under a month left in its donation drive and three recent cost awards,...
The CRTC has ordered VOIS Inc. to pay the Public Interest Advocacy Centre (PIAC) a little over one thousand dollars for work done that eventually led to a non-compliance ruling against the Alberta-based telecom. The costs were...
The Public Interest Advocacy Centre (PIAC) is in danger of having to close...
The choice of Ian Scott as the new chairman of the CRTC was greeted...
Now that former chairman Jean-Pierre Blais has departed the CRTC after five years at the helm, he leaves behind hundreds of decisions that have shaped the direction of Canada’s telecom and media industries, and a mixed legacy that includes accolades for his focus on...
TORONTO — Innovation Minister Navdeep Bains is directing the CRTC to reconsider a March decision in...
MONTREAL — BCE Inc. has launched a new TV product hoping to appeal to a segment of the market that’s less likely to subscribe to...
As the CRTC banned most forms of differential pricing practices Thursday — including declaring that telecoms can’t pick and chose Internet content to zero-rate and...
A trio of consumer advocacy groups are asking the CRTC to revise December’s basic telecom services decision, stating in a review-and-vary application filed Wednesday that the regulator...
For all the focus on the digital economy, there was little in Wednesday’s budget for digital content creators, broadband infrastructure enthusiasts or fans of long-term planning, according to consultants and advocacy groups. “There’s a lot of potential there. But what is lacking right now is the policy and funding framework in the longer term,” Stuart Jack, a partner at Nordicity’s Ottawa office, said in phone interview. The government has included all of the key words, such as...
OTTAWA — Privacy experts raised the idea of a Canadian “right to be forgotten” in front of a House of Commons committee studying the Personal Information Protection and Electronic...
The introduction of Xplornet Communications Inc. into Manitoba’s wireless market was a “surprise twist” to the story of BCE Inc.’s $3.9-billion acquisition...
In a departure from the positions of its fellow wireless providers, Shaw Communications Inc.’s Freedom Mobile suggested Wednesday the CRTC should forbid carriers from charging...
GATINEAU, QUE. — The Wireless Code has been a positive development for consumers in the three years since its implementation, consumer groups said on the first day of the CRTC's hearing on...
WAKEFIELD, Que. — The federal government’s new rural broadband program will focus on making high-speed connections, as opposed to simply forging Internet connections for rural and remote...
As the CRTC’s rules requiring all TV providers to allow customers to sign up for channels individually came into effect Thursday, the regulator emphasized that consumers have to take...
The best practices for TV service providers offering skinny-basic cable packages announced by the CRTC Monday don’t amount to much more than lip service, with no real consequences for...
GATINEAU — The CRTC shouldn’t take the non-participation in this week’s hearing by content providers who might eventually benefit from zero-rating and other differential pricing practices as non-interest, a...
TORONTO — Rogers Communications Inc. CEO Guy Laurence said Thursday the company will eliminate an “irritant” among its customers by giving them the ability to manage their wireless data, but said such services shouldn’t be mandated by the Wireless Code. The service, announced at a lunch with media at Rogers' headquarters at One Mount Pleasant in Toronto, would allow customers to individually manage users in their data bucket on Share Everything plans....
GATINEAU — On the final day of a two-day hearing, consumer groups told a CRTC panel that the regulator should set standards for how companies present information about their skinny-basic packages, while CRTC commissioner...
Canadians continue to pay among the highest prices internationally for wireless and broadband Internet services, according to a new report comparing telecom service prices released Thursday by the CRTC. The ninth annual...
Net neutrality advocates welcomed the CRTC’s launch of a new consultation on “differential pricing practices” for both wireline and wireless data plans Wednesday, a process that will see a public hearing kick off...
The CRTC will issue a notice of consultation on how telecom companies carried out its skinny basic TV package rules later this month. Spokeswoman Patricia Valladao said in an email Friday the commission had asked TV providers, as...
Independent Internet Service Providers (ISPs) and advocacy groups said Wednesday they’re encouraged by the federal government’s rejection of BCE Inc.’s appeal of the CRTC decision mandating wholesale access to fibre-to-the-home (FTTH) networks, which could be the first glimpse into the new Liberal government’s telecom policy. The denial of the appeal to cabinet petition is a “very positive signal for consumers to let them know that this new government is serious about both maintaining telecom competition, but also about respecting the CRTC’s role and...
BCE Inc. announced Monday morning that it will purchase Manitoba Telecom Services Inc. in a $3.9 billion transaction that, if approved, will see the number of players in Manitoba’s telecom...
More than 66,000 Canadians have signed up for a skinny-basic TV package since its rollout on March 1, according to the CRTC. In a Friday press release, the regulator said a third of those who signed up also took...
GATINEAU, Que. — CRTC commissioners drilled into what should constitute a need versus a want when it comes to access to broadband Internet Thursday, during the fourth day of a three-week hearing...
OTTAWA — Other major Internet service providers may be compelled to follow in the footsteps of Rogers Communications Inc. and offer cheap Internet packages for low-income earners, according to...
Newly released survey results show that almost 10 per cent of Canadians still do not have Internet access at home, and more people cite its relevance to their personal lives than affordability as a...
Representatives from the Commission for Complaints for Telecommunications Services (CCTS) told the CRTC Tuesday that making telecom companies' participation in the CCTS voluntary would affect the...
MONTREAL — Quebecor Inc.’s Videotron is giving itself an undue preference with a new service that allows its mobile customers to listen to music streaming without it counting against their...
Industry Canada will repurpose the 600 MHz spectrum band for mobile use and collaborate with the United States on the move, which means at least some over-the-air (OTA) television stations will have...
The Public Interest Advocacy Centre (PIAC) has re-launched an undue-preference complaint against Rogers Communications Inc.'s and Shaw Communications Inc.’s Shomi streaming service, following uncertainty about how a recent CRTC decision would affect the service. In the Part 1 complaint filed Monday, PIAC stated that by tying access to Shomi to Rogers or Shaw Internet or TV services, the companies are conferring an undue preference on their own services and discriminating against independent providers, in violation of both the Telecommunications Act and the CRTC’s digital...
The CRTC has denied an application by the Public Interest Advocacy Centre (PIAC) and the Council of Senior Citizens' Organizations of British Columbia for reimbursement of about $13,500 for their participation in a complaint...
The Public Interest Advocacy Centre said it will not drop a CRTC complaint against BCE Inc.’s targeted ad program, despite the company’s plans to re-launch the program according to...
Faced with a possible legal fight against another agency of the federal government, BCE Inc. on Tuesday backed down after the Office of the Privacy Commissioner said the company refused to require...
The Public Interest Advocacy Centre (PIAC) released a report on Monday that calls on Canada to legislate the requirement that all Canadians have access to "affordable" telecommunications services. PIAC said in its...
On Wednesday Rogers Communications Inc. announced a new brand of broadband Internet, Ignite, that comes bundled with subscriptions to two of Rogers' online video-streaming services. The company said in a press release the new Internet packages will include Shomi, a joint streaming service owned with Shaw Communications Inc. that features movies and television series, and Rogers' own NHL GameCentre Live for hockey games. Individually, GameCentre costs $200 a season and Shomi is $8.99 a month. On its website, Rogers specifies that Shomi would be available for two years to Ignite...
The CRTC has suspended the proceeding initiated the Public Interest Advocacy Centre (PIAC) and Consumers' Association of Canada (CAC) against video-streaming services CraveTV and Shomi. CRTC dispute resolution manager Tandy...
BCE Inc. is asking the CRTC to dismiss a “frivolous and vexatious” Feb. 6 complaint from the Public Interest Advocacy Centre (PIAC) against the company’s CraveTV service, arguing that the case has no chance of...
The Public Interest Advocacy Centre (PIAC) on Friday asked the CRTC to prohibit Rogers Communications Inc., Shaw Communications Inc. and BCE Inc. from restricting the availability of their streaming...
The CRTC’s ruling on Thursday that BCE Inc. and Quebecor Inc.-owned Videotron can no longer exempt their mobile-TV services from data charges could have implications for the regulation of...
New legislation proposed by the federal government will expand the powers of the CRTC, giving it the ability to fine offenders, share information with the Competition Bureau and exert control over companies that operate telecom...
The CRTC this year has ordered telecommunications companies to pay more than $230,000 to various organizations participating in different telecommunications proceedings, of which BCE Inc. and its...
The Public Interest Advocacy Centre (PIAC) says up to $600 million a year is at stake as the CRTC gets set to meet with telecommunications companies to discuss the practice of charging customers to...
As the CRTC is set to reconsider what constitutes a basic telecommunications service, some voices are saying that it’s about time to include broadband Internet in that definition. Under current rules, basic service includes...
Friday’s Supreme Court decision requiring law enforcement to get a warrant in order to obtain customers’ personal information from Internet service providers muddies the water around lawful access legislation, according to lawyer John Lawford, executive director of the Public Interest Advocacy Centre (PIAC). In the unanimous opinion, Judge Thomas Cromwell said the reasonable expectation of privacy on the Internet includes anonymity, and that warrantless requests for subscriber information, as routinely practiced under the Personal Information Protection and Electronic Documents...