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TAGGED AS TELUS CORP.

Starlink should not be blocked from northern internet subsidy, parent company argues

| 03/25/2025 5:38 pm EDT

Starlink should not be blocked from northern internet subsidy, parent company argues

Starlink parent Space Exploration Technologies Inc. (SpaceX) says it would be unfair to exclude its satellite internet services from the northern internet subsidy the CRTC...

Broadcasters differ on usefulness of CRTC’s undue preference, standstill rules

| 03/20/2025 5:53 pm EDT

Broadcasters differ on usefulness of CRTC’s undue preference, standstill rules

Rogers Communications Inc. and its fellow broadcasters in the Canadian market are at odds on how the CRTC could alter its dispute resolution framework for fights over things...

Bell, Telus wholesale rates for pole access in certain provinces now interim rates 

| 03/11/2025 3:02 pm EDT

Bell, Telus wholesale rates for pole access in certain provinces now interim rates 

BCE Inc.’s Bell Canada and Telus Corp. have seen their current wholesale...

CRTC delays migration to next generation 911

| 02/28/2025 5:29 pm EST

Popular Wire Report stories of 2025

The CRTC announced late Friday, Feb. 28 that it is delaying the timeline for transitioning to next...

Staff reductions hit Telus and Bell Media

| 02/28/2025 3:46 pm EST

Staff reductions hit Telus and Bell Media

Telus Corp. and BCE Inc.’s Bell Media are continuing to shed staff. This is the latest in a long line...

Wholesale internet rates must be the same coast to coast: Peladeau

| 02/28/2025 11:56 am EST

PKP proposes 20 per cent base contribution for foreign online platforms at CRTC hearings

While the CRTC’s recent decision to expand the wholesale fibre access...

Projected salary increases for telecom employees down as Canadian companies cautious on pay raises

| 02/27/2025 11:46 am EST

Projected salary increases for telecom employees down as Canadian companies cautious on pay raises

A survey by consulting firm Normandin Beaudry has found that Canadian companies in general are exercising caution when it comes to increasing compensation to their employees. Telecom firms surveyed are posting the most substantial reductions in increase budgets, the report states. After surveying 400 companies across the nation, Normandin Beaudry discovered that the...

Rogers laying off customer service workers; Corus cutting Global News staff, radio jobs

| 02/21/2025 4:09 pm EST

Rogers laying off customer service workers; Corus cutting Global News staff, radio jobs

Rogers Communications Inc. is laying off a number...

Rogers asks CRTC to reverse MVNO expansion decision

| 02/04/2025 4:28 pm EST

Rogers asks CRTC to reverse MVNO expansion decision

Rogers Communications Inc. has filed a Part 1 application with the CRTC asking the commission to review...

CRTC will not change temporary wholesale decision; final decision still on the table

Internet and Governance | 02/03/2025 6:53 pm EST

CRTC proposes code of conduct for ISPs

The CRTC has decided not to change its temporary decision on the wholesale...

CRTC denies Telus’ request for extension on fibre access deadline

Internet and Governance | 01/31/2025 6:07 pm EST

CRTC denies Telus’ request for extension on fibre access deadline

Telus Corp. has been denied the extension it wanted before it has to give...

Alberta, B.C. ministers calls on federal government to halt high-speed access review

telecom | 01/29/2025 4:57 pm EST

Alberta, B.C. ministers calls on federal government to halt high-speed access review

Two provincial cabinet ministers are calling on the federal cabinet to halt...

Federal Court grants blocking order targeting pirate site copycats

telecom | 01/24/2025 5:42 pm EST

Federal Court grants blocking order targeting pirate site copycats

The reasons behind a Federal Court justice’s December decision to grant a site-blocking order targeting potential “copycat” versions of a content pirating platform have...

Billing issues, wireless service complaints spike in CCTS annual report

telecom | 01/15/2025 9:34 am EST

Wireless Code, home Internet, helping with data overage fees: Research

The Commission for Complaints for Telecom-Television Services says the...

Telus purchases Alberta fibre network O-Net

telecom | 01/07/2025 3:06 pm EST

Telus logo The Wire Report

Telus Corp. has bought O-Net, a community fibre network located in Olds, Alta. All of the current...

Telecoms testing their networks for the future of quantum connectivity

telecom | 12/27/2024 8:00 am EST

Telecoms testing their networks for the future of quantum connectivity

The concept of a “quantum internet” might feel far off and far-fetched...

Telus’ arguments for incumbent access to wholesale regime not supported by competitors

telecom | 12/20/2024 7:16 pm EST

Telus’ arguments for incumbent access to wholesale regime not supported by competitors

Telus Corp. appears to be fighting a solo battle...

Bell won’t participate in subsidized broadband projects if wholesale access for Big Three continues, signs agreement with CNOC

telecom | 12/18/2024 3:22 pm EST

Bell won’t participate in subsidized broadband projects if wholesale access for Big Three continues, signs agreement with CNOC

BCE Inc. says it will not participate in future government-subsidized broadband projects – such as those meant to support Canada’s connectivity goals through the Universal...

Telecom industry players look to Senate for greater copper theft prevention 

telecom | 12/12/2024 4:44 pm EST

Canadian Telecommunications Association (CTA) senior vice-president Eric Smith appears during the Senate standing committee on transport and communications meeting on Dec. 11, 2024 (screenshot via ParlVU).

Representatives from the Canadian Telecommunications Association (CTA), BCE...

Xplore appoints Brent Johnston as new CEO

telecom | 12/02/2024 4:27 pm EST

Xplore Inc.'s logo

Xplore Inc. has hired Brent Johnston as its new CEO effective immediately, the company announced Monday....

INDU committee frustrated with Rogers CEO Staffieri, summons him to appear

telecom | 11/28/2024 4:57 pm EST

Staffieri applauds CRTC move to “level the playing field” in Ontario and Quebec; reports quarterly loss 

Members of the federal standing committee on industry and technology (INDU)...

Bell, Telus oppose broadening roaming network access for smaller players 

telecom | 11/22/2024 4:21 pm EST

Popular Wire Report stories of 2025

Stakeholders have responded to the CRTC’s call for comments on providing...

BDUs oppose OUTtv carriage application, while community supports it

telecom | 11/20/2024 5:37 pm EST

OUTtv

Some major broadcast distribution undertakings (BDUs) are against an...

Rogers, Cogeco, Eastlink ask CRTC to block Big Three from wholesale access

telecom | 11/14/2024 7:58 pm EST

CRTC logo graphic The Wire Report

Multiple telecom companies -- including Rogers, Cogeco, Eastlink, and...

Telus revenue, profits up as it realizes gains from job cuts

telecom | 11/08/2024 4:56 pm EST

Telus logo The Wire Report

Telus Corp. announced its third quarter results on Thursday, reporting an...

CRTC planning consult on cabinet order that it revisit blocking Big Three’s wholesale access to fibre in Ontario, Quebec

telecom | 11/07/2024 7:23 pm EST

CRTC logo graphic The Wire Report

Reporting by: Phalen Tynes-MacDonald Hannah Daley The CRTC has been ordered to reconsider whether it should block three of Canada’s largest telecommunications companies...

Telus requests four-month extension of fibre access deadline

telecom | 10/31/2024 4:49 pm EDT

Telus logo The Wire Report

Telus Corp. has asked for an additional four months until it has to provide...

Competitors unhappy, incumbents closed-lipped about CRTC’s interim wholesale rates

telecom | 10/28/2024 5:27 pm EDT

CRTC logo graphic The Wire Report

The CRTC’s recent decision on interim wholesale fibre rates is supposed...

CRTC sets interim rates for wholesale FTTP access

telecom | 10/25/2024 5:39 pm EDT

CRTC sets interim rates for wholesale FTTP access

The CRTC has announced the interim rates competitors will pay three of Canada’s largest telephone...

CRTC keeping thousand-block pooling deadline in place

telecom | 10/10/2024 12:49 pm EDT

CRTC keeping thousand-block pooling deadline in place

The CRTC is holding firm on its decision to implement thousand-block pooling to manage the growing demand for telephone numbers in Canada, despite arguments from companies concerned about the amount of time they have to make it work. Under the current number system,...

CRTC changes terms of MVNO rules to include enterprise and IoT customers

telecom | 10/09/2024 5:14 pm EDT

Wireless Code, home Internet, helping with data overage fees: Research

The CRTC has expanded the terms of its mobile virtual network operator...

PIAC’s outgoing, incoming executive directors discuss advocacy group’s future

telecom | 10/07/2024 5:08 pm EDT

PIAC’s outgoing, incoming executive directors discuss advocacy group's future

The Public Interest Advocacy Centre’s new...

CRTC looking at ‘inflexible’ international roaming fees, rates in Canada

telecom | 10/07/2024 4:51 pm EDT

CRTC logo graphic The Wire Report

The CRTC is making moves to lower roaming rates, issuing two separate calls...

CRTC commissioner dissents on giving Bell out-of-footprint service

telecom | 09/20/2024 5:16 pm EDT

CRTC commissioner dissents on giving Bell out-of-footprint service

The CRTC has approved BCE Inc.’s application to provide local voice...

Telus launches smart energy app to serve home market

telecom | 09/18/2024 9:30 am EDT

Roaming revenue not expected to fully recover until 2022: Telus CFO

Telus Corp. is launching a new app which helps homeowners track their energy usage, the western telecom...

SaskTel seeks judicial review, appeal of CRTC wholesale fibre decision

telecom | 09/13/2024 5:48 pm EDT

SaskTel head office (screenshot via Google Maps).

Saskatchewan Telecommunications Holding Corp. is challenging the CRTC’s...

Government working with AI researcher Mila on governing use of cultural content

telecom | 09/13/2024 1:14 pm EDT

Government working with AI researcher Mila on governing use of cultural content

Mila, an artificial intelligence research institute in Quebec, will be...

Telus seeks clarity on undue preference allegations against Rogers

Media | 09/12/2024 6:35 pm EDT

Rogers reports growth in Q2 revenue, profit

Telus Corp. wants to see an unredacted version of Corus Entertainment Inc.’s allegations to the CRTC that Rogers Communications Inc. is giving itself undue preference. ...

Cogeco promotes reorganization at BMO conference

Media | 09/10/2024 5:50 pm EDT

Cogeco promotes reorganization at BMO conference

Cogeco Inc. is running smoothly after a corporate reorganization, its CFO maintains. Patrice Ouimet was...

SaskTel moving ahead on connectivity and sustainability, says CEO Charlene Gavel

telecom | 09/05/2024 4:51 pm EDT

SaskTel moving ahead on connectivity and sustainability, says CEO Charlene Gavel

Charlene Gavel could be considered a lifer at Saskatchewan...

Quebecor to operate as MVNO on Bell lines as of mid-September

Internet and Governance | 08/29/2024 5:25 pm EDT

Quebecor to operate as MVNO on Bell lines as of mid-September

The CRTC has denied a request from Quebecor Inc. for a mandated settlement...

Streamers tell CRTC closed captioning on all programming not feasible

Internet and Governance | 08/26/2024 4:50 pm EDT

Streamers tell CRTC closed captioning on all programming not feasible

While providing closed captioning on all programming for the deaf and hard of hearing is a laudable goal, it is not achievable, several streaming companies have told the CRTC....

Telus joins U.S.-led AI safety consortium

telecom | 08/22/2024 5:00 pm EDT

Telus joins U.S.-led AI safety consortium

Telus Corp. announced Thursday it is taking part in an effort, led by the United States, to look into...

Telecom association CEO wants more action, predictability from government

Internet and Governance | 08/21/2024 4:52 pm EDT

Robert Ghiz

The head of the Canadian Telecommunications Association wants more...

Federal appeals court dismisses TV patent disputes against Telus, Videotron

Internet and Governance | 08/19/2024 5:13 pm EDT

Judge gavel on computer.

The Federal Court of Appeal has upheld two lower court rulings that found...

Effects of mandated wholesale fibre access depend on final rates, stakeholders say

Internet and Governance | 08/13/2024 9:43 am EDT

Effects of mandated wholesale fibre access depend on final rates, stakeholders say

While some companies praised the CRTC’s long-awaited decision to mandate...

Union gets injunction against Telus over back-to-office rules

Internet and Governance | 08/09/2024 12:13 pm EDT

Roaming revenue not expected to fully recover until 2022: Telus CFO

The United Steelworkers Union (USW) successfully petitioned a B.C. court to...

Telus reports mixed results overall in second quarter

telecom | 08/02/2024 4:49 pm EDT

Telus reports mixed results overall in second quarter

Telus Corp. released its numbers for the second quarter of 2024 on Friday. Operating revenues arising...

Union seeks injunction over Telus back-to-office order

telecom | 07/31/2024 5:03 pm EDT

Roaming revenue not expected to fully recover until 2022: Telus CFO

Editor's note: To read the Aug. 9, 2024 update on this news story, click...

Telecoms and broadcasters hit by CrowdStrike IT outage

Internet and Governance | 07/19/2024 12:04 pm EDT

Telecoms and broadcasters hit by CrowdStrike IT outage

Canadian broadcasters and telecoms reported experiencing mixed effects from...

Union considering grievance after Telus shutters Ontario call centre

telecom | 07/11/2024 3:32 pm EDT

Union considering grievance after Telus shutters Ontario call centre

Telus Corp. is reversing its policy of having call centre employees work from home. It told roughly 1,000 workers across the country Wednesday that they must be in the office...

European wireless outage had little effect on Canadian travellers, telcos say

telecom | 07/03/2024 5:09 pm EDT

CRTC seeks info on international roaming rates

A wireless outage across Europe seems to have had minimal impact on...

Rizwan Jamal leaves Xplore to become CEO of Beanfield

telecom | 07/02/2024 1:44 pm EDT

Rizwan Jamal leaves Xplore to become CEO of Beanfield

Rizwan Jamal is the new CEO of Beanfield Technologies Inc. effective immediately, the company announced...

Satellite networks vital next step for Canada to reach connectivity goals: Terrestar

telecom | 06/24/2024 6:02 pm EDT

Satellite ready to integrate with cellular communications: TerreStar

Recent advancements in the satellite communications ecosystem have made...

Bell supports Telus in home phone connectivity dispute, PIAC opposes

telecom | 06/21/2024 2:02 pm EDT

Roaming revenue not expected to fully recover until 2022: Telus CFO

Interventions have been filed with the CRTC over Telus Corp.’s desire to...

CTS panelists criticize asymmetrical fibre access regime, urge national approach

telecom | 06/20/2024 11:40 am EDT

CTS discusses road map to growth in telecom market despite challenges

TORONTO—Industry experts on the Canadian Telecom Summit’s “regulatory blockbuster” panel agreed that Canada's wholesale fibre access regime should be applied on a...

CTS discusses road map to growth in telecom market despite challenges

telecom | 06/18/2024 5:52 pm EDT

CTS discusses road map to growth in telecom market despite challenges

TORONTO – It is a tough picture for companies looking to grow in the...

Freedom Mobile serious in its intention to be fourth player, Péladeau tells CTS

telecom | 06/17/2024 9:58 pm EDT

Freedom Mobile serious in its intention to be fourth player, Péladeau tells CTS

TORONTO – The head of Quebecor Inc. came out swinging against the Big...

Doing good means doing well financially, Entwistle tells Canadian Club

telecom | 06/12/2024 7:10 pm EDT

‘Unlimited’ plans, financing options reducing need for regulation: Entwistle 

The longest-serving CEO of a Canadian telecom told the Canadian Club in...

Quebecor files complaint with Competition Bureau over Loblaw deal with Bell, Rogers

telecom | 06/12/2024 5:43 pm EDT

Quebecor files complaint with Competition Bureau over Loblaw deal with Bell, Rogers

Quebecor Inc. has lodged a complaint with the Competition Bureau over...

Bell postpones appeal against CRTC fibre access decision 

telecom | 06/11/2024 4:18 pm EDT

Bell postpones appeal against CRTC fibre access decision 

BCE Inc. is postponing its challenge against the CRTC’s temporary...

Telus invests $44 million in Montreal, Nanaimo network upgrades

telecom | 06/10/2024 4:09 pm EDT

Telus invests $44 million in Montreal, Nanaimo network upgrades

Telus Corp. said on Monday that it will spend nearly $33 million this year...

Big telecoms oppose change to contribution regime threshold, CNOC supports

Internet and Governance | 06/03/2024 4:59 pm EDT

Big telecoms oppose change to contribution regime threshold, CNOC supports

The Independent Telecommunications Providers Association (ITPA) is seeking...

Telus investing $24B in Ontario network upgrades

telecom | 05/21/2024 6:03 pm EDT

Telus investing $24B in Ontario network upgrades

Telus Corp.’s spending spree continued on Tuesday as the company announced that it will be investing...

CCTS reports increasing compliance among service providers 

telecom | 05/16/2024 5:10 pm EDT

CCTS reports increasing compliance among service providers 

Compliance among telecom and TV service providers with the Commission for Complaints for Telecom-television Services’ (CCTS) rules has increased overall, according to the organization’s 2023 compliance report cards released Thursday. The CCTS annually audits service...

Google makes Android emergency location service available to all Canadian users

telecom | 05/13/2024 12:05 pm EDT

Google makes Android emergency location service available to all Canadian users

Alphabet Inc.’s Google has unveiled the widespread availability of...

Telus announces $33B spend across B.C., Alberta for network upgrades

telecom | 05/13/2024 11:37 am EDT

Roaming revenue not expected to fully recover until 2022: Telus CFO

Telus Corp. announced Monday that it is investing more than $16 billion and...

Telus suggests connectivity options in three BC areas

telecom | 05/10/2024 5:43 pm EDT

Telus suggests connectivity options in three BC areas

Telus Corp. has filed a Part 1 application which it hopes will resolve connectivity issues in three parts...

Entwistle to take salary in shares as Telus releases Q1 results

telecom | 05/09/2024 8:34 pm EDT

Entwistle to take salary in shares as Telus releases Q1 results

Telus Corp. president and CEO Darren Entwistle said Thursday that he will...

CRTC denies expedited decision on Big Three’s FTTP wholesale access

telecom | 05/06/2024 7:28 pm EDT

CRTC denies expedited decision on Big Three's FTTP wholesale access

Friday the CRTC denied an application by several stakeholders for an expedited decision to block Canada's Big Three telecoms from aggregated wholesale access to...

Open telecom to foreign investment, former competition commissioner says

Internet and Governance | 04/26/2024 5:25 pm EDT

Open telecom to foreign investment, former competition commissioner says

A past Competition Bureau Commissioner is calling on the federal government...

CCTS reports surge in Rogers, Bell, and Telus complaints

telecom | 04/25/2024 9:38 am EDT

CCTS reports surge in Rogers, Bell, and Telus complaints

Customer complaints against telecom and TV service providers surged by 43...

CRTC told not to grant FTTP access to big telecoms

telecom | 04/22/2024 6:25 pm EDT

Federal and territorial governments invest in NWT fibre link

A wealth of intervenors have told the CRTC that the large established telecoms should not be allowed to...

Updated: Quebecor scales back Manitoba expansion after CRTC access rate decision

Internet and Governance | 04/22/2024 6:16 pm EDT

A cell tower with a blue sky in the background.

Quebecor Inc. announced that it is suspending the launch of its "data-rich"...

Wireless networks withstand effects of solar eclipse

telecom | 04/09/2024 6:26 pm EDT

Telecoms prepare responses for solar eclipse 

Canada’s four major wireless carriers experienced major upticks in usage during Monday’s solar...

Bell confirms appearance at heritage committee; responds to criticisms over job cuts

Media | 04/04/2024 6:16 pm EDT

The front entrance of the Bell Canada building on Albert Street in Ottawa on Nov. 2, 2021 (photo by Andrew Meade)

In the wake of recent controversy surrounding BCE Inc.’s restructuring...

Telecoms prepare responses for solar eclipse 

telecom | 04/02/2024 5:22 pm EDT

Telecoms prepare responses for solar eclipse 

The April 8 solar eclipse is expected to have an impact on wireless networks as people increase their...

Globe and Mail reporter digs into story of Rogers Communications 

Media | 03/21/2024 10:06 am EDT

Book cover of Rogers v. Rogers: The Battle for Control of Canada’s Telecom Empire by Alexandra Posadzki.

The recent history of Rogers Communications Inc. has had more drama than anything broadcast on its CityTV network. The company poached its CEO Joe Natale from Telus Corp. only to ultimately dismiss him. It battled the Competition Bureau in order to be allowed to take over Shaw Communications. Then there was the internecine squabble between chair Edward Rogers and his...

Champagne second-most lobbied minister, Hill Times finds

telecom | 03/12/2024 3:33 pm EDT

Federal government launches consultation on AI and copyright

Minister of Innovation, Science and Industry François-Philippe Champagne...

Court authorizes class action lawsuit for phone unlocking fees

telecom | 03/05/2024 6:40 pm EST

CRTC seeks info on international roaming rates

The Superior Court of Quebec has authorized a class action lawsuit against...

Canada and British Columbia fund high-speed internet rollout in province

telecom | 03/05/2024 9:47 am EST

Feds, Ontario, announce $54M broadband rollout

Monday the federal government and the government of British Columbia joined...

Court rejects station’s request for Rogers to disclose subscriber info

Media | 03/04/2024 3:32 pm EST

CRTC defers radio filings for two years to focus on Online Streaming Act

The Superior Court of Quebec has dismissed a request from RNC Media Inc. to...

INDU committee passes motion to call on Big 3 telecom CEOs to testify

telecom | 02/29/2024 4:26 pm EST

Big telecoms fight calls for an ‘ISP tax’, pitch new OTT rules

The House of Commons committee on Industry met Wednesday to discuss affordability and accessibility in wireless and internet service. BCE Inc. Rogers Communications Inc. and...

CRTC angry at Telus over proposed service cuts in Kamloops

telecom | 02/20/2024 11:32 am EST

Roaming revenue not expected to fully recover until 2022: Telus CFO

The CRTC is upset with Telus Corp. over its proposal to eliminate home...

Telus announced partnership with Amazon, Samsung

telecom | 02/20/2024 10:54 am EST

Telus offering communication service for doctors

Telus Corp. announced Tuesday that it is partnering with Amazon Web Services (AWS), and Samsung...

Rogers, Cogeco, Quebecor challenge ILECs at CRTC hearings

telecom | 02/16/2024 3:02 pm EST

Rogers aims to improve churn, ‘reset’ enterprise division

Representatives from Cogeco Inc. and Rogers Communications Inc. told the...

Reseller market is healthy, incumbents tell CRTC internet hearing

telecom | 02/15/2024 1:39 pm EST

MVNO decision arrives at a ‘tipping point’: Bell CEO

Two large incumbent telecoms told the CRTC that broadband resellers are not...

Cogeco defends infrastructure upgrade amid TekSavvy dispute

telecom | 02/13/2024 4:58 pm EST

Rogers-Quebecor TPIA arrangements in Shaw merger violate Telecom Act: TekSavvy to CRTC

Cogeco Inc. is adamantly defending its right to upgrade infrastructure for...

Fibre needed for viable third-party access framework, CRTC hears

telecom | 02/13/2024 2:42 pm EST

As CRTC rejects FairPlay, proposal could move to legislative reviews

If Canada is to have a viable wholesale market, high speed access needs to...

Court denies stay in Bell vs CRTC case

telecom | 02/12/2024 4:40 pm EST

The front entrance of the Bell Canada building on Albert Street in Ottawa on Nov. 2, 2021 (photo by Andrew Meade)

The Federal Court of Appeal has dismissed BCE Inc.’s motion for a stay against the CRTC’s decision to...

CRTC expands forbearance on regulation of high-capacity digital data services

telecom | 02/12/2024 4:13 pm EST

CRTC expands forbearance on regulation of high-capacity digital data services

The CRTC announced Monday an expansion in forbearance from regulating...

Telus reports quarterly growth thanks to record additions, cost efficiency, and restructuring 

telecom | 02/09/2024 6:24 pm EST

Telus reports quarterly growth thanks to record additions, cost efficiency, and restructuring 

Telus Corp. reported a 17 per cent increase in profit  for the three months ending Dec. 31, compared to the previous year, climbing to $310 million. According to its...