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TAGGED AS BRAGG COMMUNICATIONS INC.

City Wide is the victim of competition, not anti-competitive practice: Eastlink

telecom | 07/29/2022 4:44 pm EDT

City Wide Communications Inc.'s lack of growth in Nova Scotia is due to the presence of other third-party internet access (TPIA) competitors in the province, rather than...

TekSavvy wants concrete actions in CRTC policy direction, PIAC argues for directive language

telecom | 07/20/2022 5:13 pm EDT

The Public Interest Advocacy Centre (PIAC) says the government’s proposed new policy direction for the  CRTC is “severely out of touch” with the competition issues...

City Wide appeals Eastlink POI decision at CRTC

telecom | 06/30/2022 5:51 pm EDT

City Wide Communications Inc. is appealing the CRTC's decision not to force Bragg Communications Inc. to...

CNOC back regional carriers’ call for roaming rates review

telecom | 06/24/2022 5:00 pm EDT

The Competitive Network Operators of Canada has filed an intervention in...

CRTC outlines framework to block botnets from internet traffic

telecom | 06/23/2022 5:48 pm EDT

In a Thursday decision, the CRTC announced it was implementing regulations...

Regional wireless carriers seek review of incumbents’ roaming rates

telecom | 05/24/2022 5:43 pm EDT

A consortium of regional wireless competitors have filed an application with the CRTC seeking a review of the wholesale roaming tariff rates of the big three national...

CRTC sides with regional wireless carriers in roaming decision

telecom | 04/06/2022 6:24 pm EDT

The CRTC mostly accepted the arguments of small wireless carriers against...

Distributel seeks revised interim rates for disagg regime

telecom | 03/30/2022 6:57 pm EDT

Distributel Ltd. is asking the CRTC to revise the interim rates for...

CRTC to forbear from regulating IXPL services on 12 additional routes

telecom | 03/25/2022 4:32 pm EDT

The CRTC has added a dozen additional routes to its list of interexchange...

CRTC won’t order Bragg to relocate its TPIA point of interconnection

telecom | 03/25/2022 4:17 pm EDT

The commission denied an application by City Wide Communications Inc....

Supreme Court dismisses TekSavvy appeal of GoldTV site-blocking order

Media | 03/24/2022 1:28 pm EDT

Updated with TekSavvy reaction. The Supreme Court of Canada Thursday...

Paper billing for vulnerable customers, not universally: CRTC

telecom | 02/10/2022 5:42 pm EST

The CRTC has determined that all communications service providers (CSPs),...

CRTC asks Eastlink to propose NG 911 rates and submit cost study

telecom | 01/17/2022 6:10 pm EST

The CRTC has requested that several telecoms companies send it more...

CRTC lifts local expression conditions for Quebecor, Bragg on-demand services

Media | 11/04/2021 5:40 pm EDT

The CRTC approved applications by Quebecor Media Inc.’s Videotron and Bragg Communications Inc.’s Eastlink, to amend their on-demand broadcasting licences after the...

Dynamic site-blocking case gets Nov. 23 hearing date 

Media | 11/03/2021 5:51 pm EDT

A test-case for Canada's first-ever "dynamic" site-blocking order is headed...

Delay Rogers-Shaw CRTC hearing until its clear who controls Rogers: PIAC  

Media | 11/01/2021 5:35 pm EDT

The Public Interest Advocacy Centre has asked the CRTC to delay a hearing...

Bell, Rogers, Quebecor apply for extended site-blocking in GoldTV

Media | 10/26/2021 9:30 am EDT

A trio of Canada's biggest broadcasters has asked the Federal Court for a...

CRTC to allow CPAC to participate in Rogers-Shaw hearing 

Media | 10/13/2021 6:28 pm EDT

The CRTC has granted Cable Public Affairs Channel Inc. -- more widely known...

New ‘dynamic’ site-blocking needs new safeguards: CIPPIC 

Media | 09/22/2021 5:56 pm EDT

The site-blocking order that will block a rolling list of pirate streaming sites during NHL games sought by a trio of hockey broadcasters requires new legal safeguards, given...

Rogers extends modem migration deadline

telecom | 09/21/2021 4:20 pm EDT

Rogers Communications Inc. has told the CRTC the pandemic has slowed work down after it was asked by the...

CRTC orders some incumbent disclosure to CNOC in disaggregated regime consultation 

Media | 08/13/2021 11:13 am EDT

In a dispute between a trade organization representing wholesale-based...

PIAC disappointed with CRTC SIM swap disclosure

telecom | 07/09/2021 4:59 pm EDT

Six months after it received a request to release the data it collects on a fraud process known as "SIM swapping," the CRTC yesterday sent a letter to parties involved in a proceeding on the matter saying that instances of the...

Bell, Rogers, and Quebecor seek first-ever ‘dynamic’ site-blocking order

Media | 07/08/2021 6:22 pm EDT

Nearly six weeks after a Federal Court of Appeal upheld Canada's first-ever...

CRTC rejects Xplornet request to make non-payer disconnection easier under Internet Code

telecom | 05/19/2021 5:21 pm EDT

The CRTC has rejected a request from Xplornet Communications Inc. to repeal certain language from the regulator's Internet Code that raised the barrier for cutting off...

Majority of Canadian mobile wireless prices second-highest internationally: ISED report

telecom | 05/04/2021 8:10 pm EDT

The average Canadian mobile wireless prices rank the second highest internationally in four of seven service “baskets,” and remains in the middle-high range for the...

CRTC requires Rogers to pause hardware migration for TPIA customers

telecom | 04/27/2021 5:22 pm EDT

The CRTC has asked Rogers Communications Inc. to stop requiring its third-party internet access customers to use a particular kind of modem until the regulator makes a decision on a complaint about...

CRTC rejects incumbent request to expand Internet Code

telecom | 04/08/2021 5:05 pm EDT

The CRTC has rejected a request from a number of large facilities-based internet service providers for the regulator to extend the Internet Code to smaller ISPs and resellers.  In a decision released Thursday, the CRTC wrote that, in its determination, the large ISPs had...

Federal court backs Eastlink in union expansion dispute

telecom | 03/24/2021 5:29 pm EDT

The Federal Court of Appeals handed a small win to Bragg Communications Inc. in a dispute with trade union Unifor, in which the union was seeking to enlarge a collective bargaining unit of Eastlink...

Telesat needs proceeds from 3800 MHz to compete: CEO

telecom | 03/11/2021 6:11 pm EST

If Innovation, Science and Economic Development Canada doesn't approve Telesat Holdings Inc.'s proposal...

Focus turns back to CRTC as SCC rejects incumbent wholesale challenge 

telecom | 02/25/2021 5:46 pm EST

As the Supreme Court of Canada  dismissed an incumbent challenge to an...

CRTC should release data on fraud calls: PIAC

telecom | 02/09/2021 5:58 pm EST

The Public Interest Advocacy Centre (PIAC) has asked the CRTC to publicly disclose the information it...

Incumbents appeal CRTC wholesale rates at Supreme Court

telecom | 11/12/2020 4:56 pm EST

Both BCE Inc. and large cable companies have turned to the Supreme Court of Canada to fight the lower internet wholesale rates the CRTC established in 2019, The Wire Report has learned. Both Bell and the cablecos -- Rogers Communications Inc., Quebecor Inc., Shaw...

Telecoms object to Telesat’s proposal to auction 3800 MHz spectrum

telecom | 11/10/2020 5:48 pm EST

A number of Canadian wireless providers have objected to a proposal that...

Telecoms end overage fees suspension

telecom | 07/02/2020 4:52 pm EDT

Major Canadian telecoms have ended one of their major relief measures for Canadians who suddenly shifted...

SaskTel to resume charging overage fees on June 9

telecom | 05/29/2020 2:13 pm EDT

Saskatchewan Telecommunications Holding Corp. will become the second Canadian telecom to resume charging overage fees to home internet customers who go over their data caps, with the company announcing it will end the COVID-19...

Cogeco to bring back overage fees as of May 1

telecom | 04/30/2020 2:10 pm EDT

Cogeco  Inc. will again start charging overage fees to its home internet customers who exceed their data limits as of Friday, with the company instead focusing on other measures it considers to “be more essential” to its...

Carriers to text consular information to Canadians abroad

telecom | 03/18/2020 5:30 pm EDT

Canada's wireless service providers will send out text messages to their...

Wireless prices down in Canada in 2019, but still high internationally: ISED report

telecom | 03/05/2020 4:45 pm EST

Mobile wireless prices are lower or have stayed the same across all service "baskets" compared to last year, but the higher data plan prices remain stubbornly higher than most other countries, a new...

Canadian prices will ‘always be higher’: Bragg

telecom | 02/21/2020 7:40 pm EST

GATINEAU, Que. — According to Lee Bragg, CEO of Bragg Communications Inc.’s Eastlink, it is “really...

CNOC asks CRTC to stop Eastlink from axing modems

telecom | 01/24/2020 4:42 pm EST

The Canadian Network Operators Consortium has asked the CRTC to prevent Bragg Communications Inc.’s Eastlink from effectively requiring a number of its third-party internet access customers to remove a particular type of modem...

Telecoms deadlocked ahead of 5G rollout: analyst

telecom | 01/10/2020 5:32 pm EST

No major wireless provider stands out as most likely to benefit from Canada’s looming 5G network rollout, despite two players’ extensive combined wireline footline placing them on the “front foot”, RBC Capital Markets analyst Drew McReynolds says. In an annual overview of the telecom sector, McReynolds said Telus Corp. and BCE Inc.’s intention to continue their network sharing agreement to 5G, as well as their extensive fibre-to-the-home networks, placed them at a relative advantage, but each major provider had their strengths and weaknesses as they jostle to benefit from the 5G...

Recent ‘expanded’ disclosure order shows ‘worrying’ trend: expert

telecom | 12/13/2019 5:11 pm EST

A recent Federal Court order for two internet service providers to disclose the personal information of alleged copyright infringers diverged from previous precedent by expanding the type of...

Large telecoms say small ISPs should be subject to Internet Code too

telecom | 11/08/2019 5:20 pm EST

A few months ahead of the introduction of the CRTC’s Internet Code, scheduled for Jan. 31,, a grouping of the largest telecom companies in the country are asking the regulator to make the code apply...

Rogers further defends 36-month financing

telecom | 11/01/2019 5:19 pm EDT

The objection to the new phone financing plans from the likes of the Competition Bureau is based on an incorrect understanding of device financing arrangements, according to Rogers Communications Inc.’s reply in the CRTC’s...

Telecoms say CRTC wholesale decision violates Harper-era directive

telecom | 09/17/2019 5:13 pm EDT

In their Friday appeal of the CRTC decision on wholesale internet rates, the affected cable companies are asking the Federal Court of Appeal to defer to a 2006 Harper-era directive that advised the...

Big telecoms go to court over wholesale rates

telecom | 09/13/2019 5:26 pm EDT

In a widely anticipated move, several of the country’s biggest telecom companies have filed for leave to appeal a CRTC decision establishing a new rate regime for wholesale internet broadband.  The decision, issued August 15 after a three-year review, substantially reduced the rates that incumbent telecom companies are allowed to charge internet resellers, and also requires incumbents to make retroactive payments to the resellers, totalling some $350 million across the industry.  In two separate filings -- one from BCE Inc. and the other jointly filed by Bragg Communications Inc.,...

Eastlink says it consulted community on opposed Moncton tower build

telecom | 08/22/2019 3:40 pm EDT

Bragg Communications Inc.’s Eastlink followed public consultation protocol when it advised New Brunswick residents that it was planning to build a cell tower in a residential area, according to...

Japanese comics publisher wants info on alleged infringer from ISPs

Media | 08/20/2019 5:17 pm EDT

Shueisha Inc., a Japanese publisher of comic books, has filed an...

Federal Court grants injunction against GoldTV 

telecom | 08/07/2019 6:51 pm EDT

OTTAWA — A Federal Court judge has granted an interim ban on what the big telecom companies are...

Telecoms must hand over more detailed info to Comp Bureau

telecom | 08/06/2019 7:23 pm EDT

The CRTC has directed telecom companies to disclose an additional set of...

Telecoms say speed throttling doesn’t violate net neutrality

telecom | 08/06/2019 2:37 pm EDT

The big three telecoms are telling the CRTC that their practice of slowing...

CRTC reviewing 36-month device financing plans

telecom | 08/02/2019 4:33 pm EDT

The CRTC said Friday afternoon that it thinks the 36-month smartphone financing plans that have entered...

Three-year financing an ‘affront’ to Wireless Code, Shaw says

telecom | 08/01/2019 4:24 pm EDT

Shaw Communications Inc. is blasting the move by the wireless industry’s...

Internet code will indirectly tackle poor sales practices, CRTC chairman says

telecom | 07/31/2019 11:01 am EDT

CRTC chairman Ian Scott said the new internet code will address many of the...

CRTC asks wireless providers to justify post-data cap throttling

telecom | 07/04/2019 4:52 pm EDT

The CRTC has asked several telecoms to explain how their throttling of wireless speeds once customers exceed their data allotments doesn’t violate the commission’s regulatory policy on internet traffic management practices (ITMPs). In a June 28 letter posted to its website this week, the regulator issued requests for information to eight telecoms related to their use of ITMPs. That includes questions to Shaw Communications Inc.’s Freedom Mobile, Rogers Communications Inc. regarding its Chatr flanker brand, and BCE Inc.’s Bell MTS and Lucky Mobile about throttling mobile speeds after...

Videotron must give data to STB working group: CRTC

Media | 07/02/2019 5:13 pm EDT

The CRTC has ruled that Quebecor Inc.’s Videotron must continue to participate in an industry-wide working group charged with creating a set-top box (STB) data measurement system.  In April, Videotron walked away from the group, saying it didn’t want to provide any of its data to the STB working group. In an April letter to the CRTC, Shaw...

Effect of 3.5 GHz clawback on rural broadband to vary across Canada

Media | 06/14/2019 5:03 pm EDT

In recent weeks, telecom issues haven’t escaped the increased rhetoric...

Shaw says patience, not regulation, required to see organic MVNO market

telecom | 05/17/2019 4:55 pm EDT

Shaw Communications Inc.’s Freedom, the country’s major fourth wireless player, says it is most susceptible to harm if the CRTC decides to mandate MVNO access to incumbent facilities, and that...

$10 fees on customer service tasks don’t violate Wireless Code: Bell, Telus

telecom | 05/03/2019 5:27 pm EDT

BCE Inc., Rogers Communications Inc., Telus Corp., and Shaw Communications Inc. have responded to the CRTC’s questions about $10 fees they charge for some customer service tasks. Telecom...

Resistance to tower builds shows need to ‘rethink’ consultations: MP

telecom | 04/30/2019 4:35 pm EDT

Residents of a New Brunswick town are asking the Federal Court to review the government’s approval of a proposed telecommunications tower by Bragg Communications Inc.’s...

Telus appealing CRTC speed cap relief

telecom | 04/18/2019 5:00 pm EDT

Telus Corp. is going to court over the CRTC’s decision last month to grant smaller internet providers a...

Bell opts out of 600 MHz, Rogers nabs 52 licenses for $1.7B

telecom | 04/10/2019 5:30 pm EDT

BCE Inc. was among three prospective applicants who didn’t grab licenses for the coveted 600 MHz spectrum, widely considered to be the last chance to get valuable low-band frequencies. The...

ISPs can already resell incumbent internet to other providers, cablecos say

telecom | 02/04/2019 2:33 pm EST

Canada’s largest cable companies said they already have existing provisions that allow providers to buy and resell their services to other providers. Late last year, the CRTC asked the cablecos...

ISPs can resell wholesale service to other providers: CRTC

telecom | 12/11/2018 5:59 pm EST

The CRTC has sided with a small telecom that was reselling wholesale...

Cogeco won’t be among bidders for 600 MHz spectrum

telecom | 12/06/2018 6:29 pm EST

Cogeco Inc. isn’t among the list of participants in the 600 MHz auction, released by Innovation Canada...

Bell, Rogers defend sales practices to CRTC

telecom | 10/26/2018 8:00 pm EDT

GATINEAU –– BCE Inc. and Rogers Communications Inc. defended their sales tactics Friday after a week...

TekSavvy tells CRTC about incumbents trying to ‘poach’ customers

telecom | 10/24/2018 6:17 pm EDT

GATINEAU — TekSavvy Solutions Inc. told the CRTC Wednesday that a sales...

ISED OKs North Bay spectrum transfer to Bell

telecom | 10/15/2018 2:18 pm EDT

Innovation, Science and Economic Development Canada (ISED) has approved the transfer of an AWS-1 licence in North Bay, Ont. from Bragg Communications Inc. to BCE Inc. Though Bragg's Eastlink began rolling out service in other...

BDUs need to have STB data ready for Sept. 2019: CRTC

telecom | 08/03/2018 2:31 pm EDT

The CRTC renewed the licences of a slew of broadcasters in multiple decisions on Thursday, taking a hands-off approach to issues like pricing of standalone channels, but setting conditions of license for community programming, accessibility and a firm deadline for the national set top box data program. It renewed broadcast distribution undertakings (BDU) licenses for Rogers Communications Inc., Shaw Communications Inc., Telus Corp., BCE Inc., Saskatchewan Telecommunications Holding Corp.,  Bragg Communications Inc.’s Eastlink, Cogeco Inc. and Quebecor Inc.’s Videotron in their...

CRTC to hold sales practices hearing in October

telecom | 07/16/2018 1:57 pm EDT

The CRTC will question telecoms about their sales practices at an October hearing in Gatineau, Que., the regulator said Monday as it launched a consultation. The proceeding is in response to an order by the federal government...

Eastlink can’t stop serving new customers of small ISPs: CRTC

telecom | 05/18/2018 3:40 pm EDT

Bragg Communications Inc.’s Eastlink has to keep provisioning new...

Frontier-Eastlink tariff tiff could affect other ISPs, CNOC warns

telecom | 04/30/2018 5:13 pm EDT

A dispute between two internet service providers (ISPs) over the...

Dispute over reselling wholesale service to other ISPs in front of CRTC

Media | 04/23/2018 5:26 pm EDT

Frontier Networks Inc. is turning to the CRTC in a disagreement over whether the small telecom can resell wholesale internet service from Bragg Communications Inc.’s Eastlink, according to a CRTC...

ISP coalition stands up to proposed hydro pole price

Media | 03/22/2018 5:53 pm EDT

A coalition of internet service providers (ISPs) is taking the Ontario Energy Board (OEB) to task over a proposal to significantly raise the cost of hydro pole installation across the province, which they say will inevitably lead to a higher cost of internet service pushed on customers. Using a website dedicated to the issue, the Ontario Broadband Coalition (OCB) is arguing that the OEB’s proposed wireline pole attachment rate of $52 would “put in jeopardy the expansion of broadband across Ontario and could mean higher internet rates for families and businesses.” The rate increase...

Low-cost data plans ‘superior alternative’ to WiFi-first MVNOs: Scott

telecom | 03/22/2018 4:23 pm EDT

Having facilities-based carriers offer low-cost data-only plans is a better way to fulfill the government’s goals of more affordable wireless options for consumers than mandating roaming access by...

CRTC starts next steps on disaggregated regime expansion

Media | 03/12/2018 4:47 pm EDT

The CRTC is asking telecoms to provide information about demand for high-speed internet as the next step toward implementing the disaggregated wholesale regime in regions outside Ontario and Quebec....

ISED expands AWS-1 coverage requirements, licence terms

telecom | 02/16/2018 4:49 pm EST

Innovation Canada is extending both licence terms and coverage requirements following a consultation on AWS-1 spectrum renewals, it said in a decision Friday. In 2008, ISED — then Industry...

Size of 600 MHz set-aside, licence areas points of contention

telecom | 11/21/2017 5:25 pm EST

While much of the debate around the upcoming 600 MHz spectrum auction has centered on implementing spectrum set-asides, issues like imposing a spectrum cap and the size of any set-aside, the ability...

Quebecor, Shaw to benefit from 600 MHz set-asides: analysts

telecom | 08/08/2017 3:27 pm EDT

Quebecor Inc.’s Videotron and Shaw Communications Inc.’s Freedom Mobile will be the big winners if Innovation Canada goes ahead with its plans to set aside spectrum for smaller players in the...

Service restored after cut cable cripples Bell, Telus network

telecom | 08/04/2017 11:15 am EDT

A cut cable crippled the shared network of BCE Inc. and Telus Corp. in...

STB data measurement complex task, group says

Media | 06/30/2017 2:23 pm EDT

Activity by a working group tasked with studying the implementation of an audience measurement system via...

TMN Go to offer downloads

Media | 06/29/2017 3:58 pm EDT

TMN Go, the TV-everywhere service from BCE Inc.’s media division, will begin allowing viewers to download content for offline viewing. The service will be available to...

Eastlink expanding gigabit Internet service

telecom | 06/19/2017 5:13 pm EDT

Bragg Communications Inc.’s Eastlink is making 1 GB Internet speeds more widely available and will target the consumer market. "For years, we have been providing Gigabit speeds and higher to our larger business customers through our advanced business network," Lee Bragg, Eastlink’s CEO, said in a Monday press release. "With real-time entertainment like video streaming, music, gaming and emerging connected home technologies driving exponential Internet growth, it's time to bring this kind of Internet service to a wider range of customers, including residential customers." It said...

‘Alternative video’ services more satisfying than pay TV: study

Media | 06/08/2017 3:10 pm EDT

Non-traditional TV subscribers, such as those who use over-the-top (OTT) services, are more satisfied than those with traditional pay-TV subscriptions, a new J.D. Power survey suggested. Customers...

Eastlink wireless service launches in St. John’s

telecom | 06/08/2017 12:42 pm EDT

Bragg Communications Inc.’s Eastlink has added wireless service to Newfoundland and Labrador, with the plans now available in the greater St. John’s area. In a Thursday press release, the company said customers can make the...

CRTC to review pick-and-pay rollout in Oct.

Media | 05/18/2017 5:07 pm EDT

The CRTC will hold a hearing on a number of broadcast distribution undertakings’ [BDUs] licence renewal...

Quality of service regime needed for wholesale Internet: CNOC

telecom | 04/27/2017 6:51 pm EDT

Small Internet service providers (ISPs) and advocacy groups are asking the CRTC to put in place protections regarding the quality of service they and their customers receive when buying wholesale...

Carriers made $37.7M from phone unlocking last year: CRTC

telecom | 03/02/2017 6:06 pm EST

The CRTC has released aggregate data that shows wireless service providers earned $37.7 million in revenue by unlocking phones last year. That’s up from $28.5 million in 2015 and $21.6 million in 2014, the commission said in a March 1 letter issued as part of its review of the Wireless Code. The number of devices they unlocked also grew to 943,363 in 2016 from 922,931 the previous year and 734,595 in 2014. Phone unlocking was an issue that emerged during the public hearing portion of the review in February, with Shaw Communications Inc.’s Freedom...

Eastlink asks for review and vary, stay of interim wholesale rates

telecom | 01/20/2017 7:23 pm EST

Bragg Communications Inc.’s Eastlink is asking the CRTC to delay the imposition of lower wholesale high-speed access rates it put in place last year pending the outcome of a review-and-vary...

Pick-and-pay won’t tempt consumers to switch or subscribe: RBC

Media | 12/05/2016 6:26 pm EST

The pick-and-pay options launched by Canada’s TV providers last week aren’t likely to appeal to either current subscribers or those without traditional TV service, according RBC Capital...

CRTC should be flexible with zero-rating: Rogers

Media | 11/03/2016 12:08 am EDT

GATINEAU, Que. — While Rogers Communications Inc. said it generally does not support differential pricing practices (DPP), it suggested Wednesday that the regulator should stay flexible in its approach given...

Eastlink expanding rural N.S. broadband access

telecom | 08/25/2016 2:51 pm EDT

Bragg Communications Inc.’s Eastlink is investing $6.5 million to expand high-speed Internet services to rural Nova Scotia, the company announced Thursday. “We appreciate that when it comes to Internet in rural Nova...

Rogers’ OMNI application a ‘band-aid’ solution, critics say

Media | 08/18/2016 7:14 pm EDT

Rogers Communications Inc.’s proposal for a new national ethnic programming service is neither innovative nor appropriate in today’s TV environment aimed at providing consumers more...

CRTC allowing off-tariff GSM agreements, for now

telecom | 08/05/2016 8:50 pm EDT

The CRTC has determined that a hands-off approach to regulating roaming rates on GSM networks until it approves a final set of guidelines would not put smaller carriers in a negotiating disadvantage with larger ones. The...

Community TV complaints deferred: CACTUS

Media | 08/03/2016 7:05 pm EDT

The Canadian Association of Community Television Users and Stations (CACTUS) said Wednesday it’s unhappy with the CRTC’s decision to put off complaints about alleged broadcast distribution undertakings’...

Pick-and-pay drives customer satisfaction: J.D. Power

Media | 06/03/2016 3:26 pm EDT

A new J.D. Power survey has found customers who have a skinny-basic TV package with a pick-and-pay option are more satisfied than TV customers with other types of subscriptions. Satisfaction among skinny-basic customers was 761...

Eastlink expands wireless service to northern Ontario

telecom | 05/26/2016 9:22 pm EDT

Bragg Communications Inc.’s Eastlink announced Thursday that it is launching wireless service in Timmins, Ont., on June 1. “Customers stuck in a contract can make the switch right away as Eastlink will buy out their existing cellphone contract,” the company said in a press release. Eastlink spokeswoman Jill Laing said the company would expand service to Subdury, Ont., within weeks. She added that other expansions outside Ontario in the provinces where Eastlink already operates are “coming soon.”...