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TAGGED AS TELECOMMUNICATIONS

SSi Micro given extension on filing for broadband funding

telecom | 03/13/2023 3:41 pm EDT

CRTC proposes code of conduct for ISPs

Monday the CRTC granted SSi Micro Ltd. an extension of the deadline for filing interventions on receiving monies from the broadband fund. Originally set for Apr. 18, the new deadline is May 16. In its December filing, SSi stated that the April date coincided with the...

CRTC changes costs awards for Rogers

telecom | 03/13/2023 1:03 pm EDT

Rogers aims to improve churn, ‘reset’ enterprise division

Monday the CRTC approved a review and vary application from Rogers Communications Inc. over a series of costs awards to various interest groups. The telecom will see its contributions decline under the new regime. In February 2022, the commission issued a costs awards...

Jeanette Irekvist named president of Ericsson Canada

telecom | 03/07/2023 12:25 pm EST

Jeanette Irekvist named president of Ericsson Canada

Ericsson Canada announced Tuesday that Jeanette Irekvist has been appointed president of the telecom manufacturer. The appointment is effective immediately. She will remain as VP and head of customer unit Canada. She succeeds...

Télébec restructuring its residential customer service charges

telecom | 03/06/2023 2:54 pm EST

Western Quebec to get new area code overlay

BCE Inc. subsidiary Télébec is asking the CRTC  for permission to...

Execulink files second Part 1 to get MDU access in Tillsonburg

telecom | 03/03/2023 3:46 pm EST

ISED’s low-income internet program launches

For the second time this week, Execulink Telecom Inc. has filed an application with the CRTC seeking access to facilities in Tillsonburg Ont. The competitive local exchange carrier (CLEC) is alleging that Williams & McDaniel Property Management has denied it access to...

Roaming rate charge increase ‘unacceptable’: Champagne

telecom | 03/02/2023 3:09 pm EST

Roaming rate charge increase 'unacceptable': Champagne

Innovation, Science and Industry Minister François-Philippe Champagne’s...

B.C. wants CRTC to reverse directives on relocation costs

telecom | 03/01/2023 5:54 pm EST

STB data measurement complex task, group says

British Columbia’s Ministry of Transportation and Infrastructure (MOTI)...

CRTC wants Optitel to join CCTS process

telecom | 03/01/2023 5:46 pm EST

CRTC wants Optitel to join CCTS process

The CRTC Wednesday issued a notice of consultation about a telecom service provider (TSP) it says has not...

CRTC seeks answers on whether or not to include IoT in MVNO framework

telecom | 03/01/2023 1:53 pm EST

Wireless Code, home Internet, helping with data overage fees: Research

The CRTC is asking Canadians and interested parties to weigh in on whether...

Execulink seeks access to MDUs in western Ontario

telecom | 02/28/2023 4:52 pm EST

Execulink seeks access to MDUs in western Ontario

Yet another competitive local exchange carrier (CLEC) is filing a Part 1 application with the CRTC to...

CIK continues to file Part 1s seeking access to Richmond, B.C. buildings

telecom | 02/27/2023 11:19 am EST

CIK continues to file Part 1s seeking access to Richmond, B.C. buildings

Competitive local exchange carrier CIK Telecom Inc. has once again filed a...

Xplore CEO stepping down; search for replacement launched

telecom | 02/24/2023 5:04 pm EST

Xplore CEO stepping down; search for replacement launched

Xplore Inc. has announced that the company's CEO Allison Lenehan will be...

Bell presses pause on NG911 onboarding

telecom | 02/24/2023 5:04 pm EST

Western Quebec to get new area code overlay

BCE Inc. is implementing a temporary embargo for next-generation 911 (NG911) onboarding and go-live activities for all originating network providers. A Bell technical network specialist notified approximately 35 telecom companies and organizations of the embargo early...

CIK files another Part 1 application on timely access to MDUs

telecom | 02/24/2023 3:15 pm EST

CIK files another Part 1 application on timely access to MDUs

Competitive local exchange carrier CIK Telecom Inc. has once again appealed...

Northwestel granted ‘disaster waiver’ for Northern services

telecom | 02/23/2023 5:11 pm EST

The CRTC has granted BCE Inc.'s Northwestel a "disaster waiver" that would allow the company to suspend services, waive charges, provide services at a reduced rate or free of charge, or "provide other...

Bell and Telus being “difficult” in MVNO negotiation: PKP

Media | 02/23/2023 4:58 pm EST

On Rogers-Shaw, Champagne faces policy choice

Quebecor Inc.’s efforts to reach all wholesale and MVNO access agreements...

CRTC wants telecoms to address Canadians with disabilities wireless services

telecom | 02/23/2023 3:29 pm EST

Ethics committee seeks changes to privacy laws, opting out of data collection

Thursday the CRTC issued a decision directing wireless service providers...

Shaw defends off-tariff agreements, Telus calls for review in TekSavvy complaint 

telecom | 02/23/2023 12:11 pm EST

Quebecor spectrum sale has 'broad implications': Barclays

Shaw Communications Inc. has argued that the type of off-tariff-agreement (OTA) that its hopeful future owner Rogers Communications Inc. has agreed to enter into with Quebecor...

U.S. FCC considering following Canadian lead on automobile spectrum

telecom | 02/22/2023 5:41 pm EST

A cell tower with a blue sky in the background.

Two U.S. senators are calling on the Federal Communications Commission to...

CRTC issues consultation on network resiliency in response to increased service outages

telecom | 02/22/2023 4:59 pm EST

Price most critical factor when choosing telecom services: report

The CRTC is inviting telecom stakeholders and Canadians to participate in a consultation for the development of a...

Cogeco announces acquisition of Oxio

telecom | 02/21/2023 5:05 pm EST

Cogeco reports higher revenues and profit in Q3

Cogeco Inc. announced it is acquiring independent internet service provider (ISP) Oxio. In a Tuesday...

CRTC denies Videotron application for arbitration with Bell

telecom | 02/21/2023 2:16 pm EST

CRTC denies Videotron application for arbitration with Bell

The CRTC has denied an application by Quebecor Inc.’s Videotron unit...

Deadline for Shaw-Videotron deal extended, yet again

telecom | 02/17/2023 1:27 pm EST

Quebecor spectrum sale has 'broad implications': Barclays

For the fourth time, the deadline for the proposed merger of Rogers Communications Inc. and Shaw...

CRTC appoints competition expert as executive director of telecommunications

Internet and Governance | 02/15/2023 6:07 pm EST

CRTC appoints competition expert as executive director of telecommunications

CRTC chair Vicky Eatrides announced in a Wednesday press release that the...

CRTC sets timeline for pole access and directs ILECs to pay some costs 

telecom | 02/15/2023 6:02 pm EST

CRTC sets timeline for pole access and directs ILECs to pay some costs 

The CRTC set expedited timelines for large telephone companies to provide...

Push for Indigenous spectrum sovereignty continues through ISED consultation responses  

telecom | 02/14/2023 4:21 pm EST

Cell phone, internet service still out in many parts of Atlantic Canada

 Indigenous leadership is once again pushing the government toward Indigenous sovereignty over spectrum covering Indigenous territories as part of their responses to a recent...

Champagne plays coy on Rogers-Shaw announcement, vows lower prices

Media | 02/14/2023 12:29 pm EST

Champagne plays coy on Rogers-Shaw announcement, vows lower prices

Innovation, Science and Industry Minister François-Philippe Champagne says...

UPDATED: Government finalizes new directions for CRTC

Media | 02/13/2023 4:00 pm EST

UPDATED: Government finalizes new directions for CRTC

Monday the federal government outlined new policy directions for the CRTC, with an emphasis on...

CRTC modifies Telus tariffs on digital network access

telecom | 02/10/2023 3:51 pm EST

Roaming revenue not expected to fully recover until 2022: Telus CFO

In a Friday decision, the CRTC approved with modifications three tariff notifications submitted by Telus...

Telus reports lower profits; record quarter for telecom additions

telecom | 02/09/2023 5:24 pm EST

Roaming revenue not expected to fully recover until 2022: Telus CFO

Telus Corp. reported a 60 per cent drop in net income for its last quarter of 2022 compared to the previous year. Thursday, the company released its quarterly report for...

Canadian telecoms waive fees to Turkey and Syria following earthquake

telecom | 02/09/2023 3:16 pm EST

Federal gov’t looking to expand emergency alerts to online platforms, devices

Telecommunications companies across Canada are waiving fees for texts and...

Democracy Watch calls for Telecom Consumer Organization

telecom | 02/08/2023 5:04 pm EST

Democracy Watch calls for Telecom Consumer Organization

Public interest lobby group Democracy Watch is urging the establishment of...

OpenMedia backs TekSavvy’s complaint over off-tariff agreements

telecom | 02/07/2023 3:50 pm EST

Rogers-Quebecor TPIA arrangements in Shaw merger violate Telecom Act: TekSavvy to CRTC

Lobby group OpenMedia is in the corner of TekSavvy Solutions Inc. over...

CRTC rejects CNOC in-building wire review and vary

telecom | 02/03/2023 5:16 pm EST

CRTC rejects CNOC in-building wire review and vary

The CRTC Friday rejected a review and vary appeal from the Competitive Network Operators of Canada, which...

Rogers will be able to compete in a four-player market: Staffieri to investors

Media | 02/02/2023 4:43 pm EST

Rogers will be able to compete in a four-player market: Staffieri to investors

Rogers Communications Inc. will not need more financing from the capital...

Wireless, internet and media lead to strong Bell fourth quarter

telecom | 02/02/2023 4:09 pm EST

Wireless, internet and media lead to strong Bell fourth quarter

BCE Inc. released its fourth quarter results Thursday, reporting 330,743...

CIK Telecom resolves access dispute with BC landlord

telecom | 02/01/2023 3:05 pm EST

CRTC proposes code of conduct for ISPs

CIK Telecom Inc. has settled a dispute with a landlord in Richmond, BC over access to a group of...

CNOC calls for fibre resale relief in TekSavvy complaint against Rogers-Quebecor divestiture arrangement

telecom | 02/01/2023 9:42 am EST

Rogers-Quebecor TPIA arrangements in Shaw merger violate Telecom Act: TekSavvy to CRTC

The Competitive Network Operators of Canada has rowed in behind a Part 1 application from TekSavvy Solutions Inc., which alleges that the array of off-tariff agreements (OTAs)...

Maritime provinces experience brief 911 outage

telecom | 01/31/2023 4:28 pm EST

Maritime provinces experience brief 911 outage

The provinces of New Brunswick, Nova Scotia and Prince Edward Island were briefly without 911 service...

Bram Abramson appointed Ontario Commissioner at CRTC 

Media | 01/30/2023 4:23 pm EST

Bram Abramson leaving TekSavvy

Heritage Minister Pablo Rodriguez Monday announced the appointment of...

Rogers, Shaw, and Quebecor extend their deadline once again

telecom | 01/30/2023 4:02 pm EST

Quebecor spectrum sale has 'broad implications': Barclays

The three companies at the center of one of the biggest mergers in Canadian...

SaskTel rolls out 5G into rural communities

telecom | 01/30/2023 4:00 pm EST

SaskTel to boost Internet speeds in indigenous communities

Saskatchewan Telecommunications Holding Corp. announced Monday that it is expanding its 5G footprint into...

ISED releases results of residual spectrum band auction

telecom | 01/27/2023 4:19 pm EST

A cell tower with a blue sky in the background.

The Department of Innovation, Science and Economic Development (ISED) has released the list of telecoms that have purchased spectrum in the most recent auction. The spectrum is in the 600 Mhz, 2500 Mhz and 3500 Mhz bands. BCE Inc.’s Bell Mobility Inc. won eight licences...

CRTC demands info on MVNO negotiation process

telecom | 01/27/2023 1:33 pm EST

Price most critical factor when choosing telecom services: report

The CRTC is asking a number of incumbent telecom companies to report back to the regulator with an update about the ongoing mobile virtual network operator (MVNO)...

On Rogers-Shaw, Champagne faces policy choice

Media | 01/26/2023 11:48 am EST

On Rogers-Shaw, Champagne faces policy choice

All eyes are on Industry Minister François-Philippe Champagne, who is the last line of defense for...

Market reaction positive to appeal outcome over Rogers-Shaw merger

Media | 01/25/2023 6:23 pm EST

Rogers aims to improve churn, ‘reset’ enterprise division

Commissioner of Competition Matthew Boswell said Tuesday his agency will not take the fight against the takeover of Shaw Communications Inc. by Rogers Communications Inc. to the Supreme Court. The...

ISED to begin consultations on drone use in spectrum bands

telecom | 01/25/2023 2:24 pm EST

Cogeco wants to put fibre cables in Ottawa River

The Department of Innovation, Science and Economic Development (ISED) will...

Updated: Federal Court of Appeal dismisses Competition Bureau case

Media | 01/24/2023 3:08 pm EST

Updated: Federal Court of Appeal dismisses Competition Bureau case

Tuesday afternoon the Federal Court of Appeal dismissed with costs the...

TekSavvy application: a test for new-look CRTC and competition landscape?

telecom | 01/24/2023 12:18 pm EST

STB data measurement complex task, group says

Is last week's Part 1 application from TekSavvy Solutions Inc. a last minute, Hail Mary pass attempt at blocking the all-but assured blockbuster merger of Rogers Communications Inc. and Shaw...

SaskTel backs off plan to charge for email addresses after customer complaints

telecom | 01/23/2023 5:37 pm EST

SaskTel to boost Internet speeds in indigenous communities

Saskatchewan Telecommunications Holding Corp. has rapidly changed its mind...

Globalive seeks to become national carrier by buying Manitoba spectrum

telecom | 01/23/2023 2:59 pm EST

Xplornet to brand wireless service Xplore Mobile

Frustrated in its attempt to buy Freedom Mobile back from Shaw...

Eatrides era at CRTC starting with new framework for internet, “wait and see” approach for wireless

telecom | 01/20/2023 5:34 pm EST

Eatrides era at CRTC starting with new framework for internet, “wait and see” approach for wireless

The CRTC is starting a fresh chapter with new chair Vicky Eatrides who will be making it her top priority to modernize the commission’s internet framework as it has not...

Telecoms file briefs on service fees for radio equipment

telecom | 01/20/2023 4:26 pm EST

Cell phone, internet service still out in many parts of Atlantic Canada

Rogers Communications Inc. and Saskatchewan Telecommunications Holding...

Rogers-Quebecor TPIA arrangements in Shaw merger violate Telecom Act: TekSavvy to CRTC

telecom | 01/19/2023 3:00 pm EST

Rogers-Quebecor TPIA arrangements in Shaw merger violate Telecom Act: TekSavvy to CRTC

One of Canada’s largest wholesale-based internet...

Sogetel given green light to offer services in Quebec towns

telecom | 01/18/2023 7:34 pm EST

CRTC proposes code of conduct for ISPs

Tuesday, the CRTC gave Sogetel Inc. the okay to begin offering its services...

Telecoms file arguments in Competition Bureau appeal of Rogers-Shaw merger

telecom | 01/18/2023 7:31 pm EST

Rogers aims to improve churn, ‘reset’ enterprise division

All eyes in the telecom world will be focused on the Federal Court of...

Ten-digit dialing comes to New Brunswick

telecom | 01/18/2023 1:42 pm EST

Western Quebec to get new area code overlay

Starting Friday, callers across New Brunswick will have to begin using 10-digit dialing, and will have to add the 506 area code to all local numbers.  "Local 10-digit dialing impacts all residents and businesses in New Brunswick. It is important that residents and...

Rogers Communications Announces the Passing of Alan Horn

Media | 01/17/2023 5:10 pm EST

Rogers Communications Announces the Passing of Alan Horn

Rogers Communications Inc. announced late-Monday night the passing of...

CRTC lifts telecom ban on Lixo Toronto property

telecom | 01/13/2023 3:08 pm EST

Rogers files another MDU access complaint

The CRTC has lifted a prohibition on service to a Toronto multi-dwelling unit (MDU) owned by Lixo...

Cogeco sees “less risk” on MVNOs, but still deciding when to launch. 

telecom | 01/13/2023 2:01 pm EST

Cogeco reports higher revenues and profit in Q3

While Cogeco Inc. says it currently sees "less risk and greater clarity"...

TekSavvy calls on government to disallow Rogers-Shaw merger

telecom | 01/10/2023 3:23 pm EST

TekSavvy releases quarterly transparency report

TekSavvy Solutions Inc. is calling on the Minister of Innovation François-Philippe Champagne to block the proposed takeover of Shaw Communications Inc. by Rogers Communications Inc. In a Tuesday...

CRTC finds former Quebec-based wireless ISP in violation for failure to participate in CCTS

telecom | 01/10/2023 2:48 pm EST

Price most critical factor when choosing telecom services: report

A wireless internet service provider serving Outaouais, Que., was found to have contravened the Telecommunications Act...

CRTC has collected more money than it can distribute for Broadband Fund: Bell

telecom | 01/09/2023 5:03 pm EST

CRTC has collected more money than it can distribute for Broadband Fund: Bell

BCE Inc. filed an application with the commission to review and vary its...

CRTC grants Cogeco five new speed tiers

telecom | 01/09/2023 4:34 pm EST

Cogeco reports higher revenues and profit in Q3

In a Monday decision, the CRTC approved five new disaggregated Ethernet passive optical network...

Bell and Snapchat launch Raptors immersive experience 

Media | 01/06/2023 2:59 pm EST

Bell warns about some Apple Watch 911 capabilities

BCE Inc. announced Friday that the company was partnering with Snap Inc....

BC 911 agency produces list of non-essential calls

telecom | 01/05/2023 4:31 pm EST

BC 911 agency produces list of non-essential calls

E-Comm, the agency which administers British Columbia’s 911 service has issued its top 10 unnecessary calls for 2022. It handled over two million calls last year, an increase of 1.8 per cent from the year before. “Nuisance calls never belong on emergency lines, but it’s extremely concerning how often callers know their non-urgent concerns aren’t an appropriate reason to call 911,” dispatcher Mark Kolomejac was quoted as saying in a news release. “We...

Konrad von Finckenstein named to Order of Canada

Media | 01/04/2023 4:54 pm EST

Konrad von Finckenstein named to Order of Canada

Former CRTC chair Konrad von Finckenstein has been appointed a member of the Order of Canada. The honour...

CRTC approves interim rates for Rogers 1.5 Gbps aggregated TPIA service speed

telecom | 01/04/2023 4:54 pm EST

Wireless Code, home Internet, helping with data overage fees: Research

The CRTC approved, on an interim basis, a monthly rate of $49.06 for Rogers...

CRTC chair Ian Scott: the exit interview

Media | 01/04/2023 4:52 pm EST

CRTC chair Ian Scott: the exit interview

Ian Scott's tenure as chair of the CRTC comes to a close Thursday. The Wire Report sat down with Scott to...

Quebec hotel company keeps exempt BDU status, despite protests of Quebecor and Bell

Media | 01/04/2023 4:47 pm EST

44.5% of under-30 households don’t have TV: report

The CRTC has denied Quebecor Inc.’s request to sanction Coopérative de...

UPDATED: Rogers comes out victorious in competition challenge over Shaw buyout

Media | 12/30/2022 12:34 am EST

Rogers aims to improve churn, ‘reset’ enterprise division

Canada’s Competition Tribunal is dismissing the Commissioner of Competition’s application to block Rogers Communications Inc.’s takeover of Shaw Communications Inc....

Quebec court orders Videotron reconnections

telecom | 12/22/2022 3:42 pm EST

Videotron asks for extension on Unlimited Music finale

The Superior Court of Quebec has ordered Quebecor Inc.'s Videotron to connect a number of different...

Competition Bureau undercuts its own case, National Bank analyst maintains

Media | 12/21/2022 3:25 pm EST

Quebecor spectrum sale has 'broad implications': Barclays

As spectators await the release of a decision in the takeover of Shaw...

Vicky Eatrides appointed new CRTC chair; consumer advocates pleased

Media | 12/19/2022 4:08 pm EST

Vicky Eatrides appointed new CRTC chair; consumer advocates pleased

Minister of Canadian Heritage Pablo Rodriguez Monday morning announced the...

Federal government invests $31 million in Nova Scotia broadband

telecom | 12/19/2022 4:02 pm EST

Big telecoms fight calls for an ‘ISP tax’, pitch new OTT rules

The Canadian government announced Monday that it is investing up to $31...

Feds continue rollout of connectivity, Quebec achieves universality

telecom | 12/16/2022 1:20 pm EST

Feds continue rollout of connectivity, Quebec achieves universality

The federal government’s Innovation Science and Economic Development...

CRTC’s regulatory policy plays central role in Rogers-Shaw closing arguments

Media | 12/16/2022 9:47 am EST

Rogers aims to improve churn, ‘reset’ enterprise division

In the drama that has unfolded in front of the Competition Tribunal over...

CRTC approves CAV funding, contribution levels, for 2022 and 2023

telecom | 12/15/2022 1:41 pm EST

Wireless Code, home Internet, helping with data overage fees: Research

The CRTC Thursday approved a revenue-per cent charge of 0.46 per cent to...

Connectivity, not content, is king, Carleton study says

Media | 12/14/2022 4:50 pm EST

Wireless Code, home Internet, helping with data overage fees: Research

A report issued by a Carleton University professor asserts that revenue from communications and internet access services and subscription services far surpass advertising revenues. They outstrip the ads by a 4.3:1 ratio. “The upshot of these developments is that, in an increasingly internet- and mobile wireless-centric world, it is network connectivity and subscriber fees, not advertising-supported media, that are king,” said the study, titled Growth and Upheaval...

Far North does not need special consideration, Telus tells CRTC

telecom | 12/13/2022 6:15 pm EST

Far North does not need special consideration, Telus tells CRTC

Telus Corp. told the CRTC that it is not charging more for the services it...

Mendicino, Champagne, will appear before INDU in response to RCMP contract tied to China

telecom | 12/12/2022 5:27 pm EST

ARIN asks Parliament to require ISPs to maintain Whois info

The House of Commons Industry committee has summoned Minister of Public Safety Marco Mendicino to appear before the committee for a study regarding an RCMP contract awarded to...

Supreme Court refuses to hear Iristel appeal

telecom | 12/08/2022 10:27 am EST

Freedom cites ‘suspicious patterns’ in Iristel traffic pumping case

The Supreme Court of Canada on Thursday dismissed an appeal in the case of Iristel Inc. v. Telus...

Indigenous Connectivity Summit calls for more inclusion in consultations

telecom | 12/07/2022 1:19 pm EST

Indigenous Connectivity Summit calls for more inclusion in consultations

Indigenous telecommunications stakeholders are calling on the government to incorporate them into its consultation requirements, and develop a participatory and inclusive...

Tbaytel seek delay in implementation of 10-digit dialing

telecom | 12/02/2022 2:58 pm EST

Western Quebec to get new area code overlay

A municipally-owned Thunder Bay , Ont., telecommunications company is...

Rogers presents experts as Tribunal hearings edge toward end

telecom | 12/02/2022 2:54 pm EST

Rogers aims to improve churn, ‘reset’ enterprise division

A retired Queen's University economics professor believes that the CRTC has...

BC sues Telus Health over extra billing allegations

telecom | 12/02/2022 12:56 pm EST

BC sues Telus Health over extra billing allegations

The government of British Columbia is suing Telus Corp.'s Telus Health, claiming that doctors who sign up...

CCTS: Complaints against telecoms down; PIAC calls for more accessible ombudsman

telecom | 11/30/2022 7:21 pm EST

CCTS: Complaints against telecoms down; PIAC calls for more accessible ombudsman

Complaints accepted by the Commission for Complaints for Telecom-television Services (CCTS) were down 25 per cent this year from last year, while the majority of those complaints had to do with...

CRTC officially releases its third call for Broadband Fund applications

telecom | 11/30/2022 5:12 pm EST

CRTC officially releases its third call for Broadband Fund applications

The CRTC is now accepting applications for eligible transport...

Videotron more effective owner of Freedom than Shaw, expert testifies

telecom | 11/29/2022 2:38 pm EST

Videotron more effective owner of Freedom than Shaw, expert testifies

An expert witness for Shaw Communications Inc. took issue Monday with...

CRTC imposes AMPs on Net2Web and its director

telecom | 11/28/2022 5:07 pm EST

CRTC proposes code of conduct for ISPs

The CRTC is fining telecommunications service provider Net2Web Inc. an administrative monetary penalty...

On 5G, Canadians eager in theory and slow in practice: Ericsson survey

telecom | 11/25/2022 4:42 pm EST

Ericsson forecasts faster 5G rollout in updated report

Canadians are eager to upgrade to 5G services in theory, but are slow to...

Rogers-Shaw integration should be completed within three years, Tribunal told

telecom | 11/25/2022 12:10 pm EST

Rogers aims to improve churn, ‘reset’ enterprise division

The integration of Shaw Communications Inc. properties into the network of Rogers Communications Inc. should be completed rather quickly, Rogers president of integration told...