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NEC Rounds Out IP-PBX Portfolio

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The Next Wave: IP Contact Centres

Companies are finally willing to consider VoIP for agents

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IMS: Brains for Tomorrow’s Network?

New standard aims to unify wireless, wireline networks

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Replacing the PSTN: How to Get There from Here

Conference debates proposals for a ‘Next Generation Network’

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TM Editorial

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REGULATION & POLICY

Cellcos Say They Can’t Speed Two-Year WNP Plan
CRTC likely to drop request for scenario clarification

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Shared Communication Services Cut Transaction Times, Costs

Straight-through processing cuts brokers’ transaction costs by 90%

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Telemanagement: October 26, 2005 – Volume 1, Issue 230

Shared Communication Services Cut Transaction Times, Costs

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CCR Editorial

The opinions expressed in this editorial are those of the author and do not necessarily reflect those of Decima Reports.

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CCTA questions need to broaden access to inside wiring

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