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Buy the Steak, Not the Sizzle

Ask more questions when choosing an integrator

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ENUM: Connecting Islands of VoIP

Canada to start trials of IP address lookup system this year

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‘An Hour of Design Saves a Week of Implementation’

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McGill’s Twisted Path to Enhanced 911

Recipe: Mix an archaic Meridian with an advanced ACD, and add several brainwaves

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The Advent of the Hallway Warrior

In-house wireless voice-data convergence is bringing cost savings, greater functionality

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Parrying the Hidden Perils of Smartphones

Though handy for users, these devices test the management mettle of corporate IT

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‘Presence’ Helps Users Juggle Multiple Devices

Multimedia tools let others see if you’re available and what device you’re using

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TM Editorial

High Stakes for Users in Ottawa’s Policy Initiatives

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Bell Asks for End to Ban on Promotions

Two-year-old rule suspended special offers by incumbents

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Telecom User Group Tells Ottawa: Intrude as Little as Possible

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