Sellers See Future in Mashups

New voice systems combine small apps

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Going Beyond Mobile-App Usability: TrueContext opens “human factors” lab

Illustrating just how important ease of use and logical workflows are to software design, mobile application development house TrueContext Corp. has opened a "human factors" lab to investigate human-to-computer interaction. But according to the firm’s chief scientist, this isn’t your average "usability" investigation.

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Industry Insiders Consider the Big Network Questions

What technology is over-hyped? Is the IP-PBX a dead-end?

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Many Roads Point to Wireless Convergence

Unifying phones remains a long-term goal

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Editorial: Undoing the Carrier’s Coat of Arms

In September 2005, Telemanagement columnist Rob McDougall described the "manufacturer’s coat of arms" – a twisted concept among technology vendors.

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Big Telcos Celebrate, but Small Providers Have Plans

Rule changes favour incumbents

"Change" is the apparent trend today in Canadian telecommunications: the government recently ordered a hands-off approach to access-independent VoIP services; meanwhile, the CRTC is exploring a new wholesale services regulatory regime. The commission is also looking at changing the definition of "essential service."

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Vendors Vie for Unified Communications Dominance

Are Cisco, Microsoft and Nortel on a collision course?

An 800-pound gorilla landed with a thud in the middle of the emerging unified communications market this summer. With two blockbuster announcements, Microsoft Corp. put the industry on notice that it will demand a share of the expected booty from a market that has been dominated until now by network and legacy voice system providers. Not that it was a huge surprise: Microsoft’s intentions have been known for some time.

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