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Fonolo makes IVR system navigation easier

The frustration sometimes experienced by navigating interactive voice response (IVR) systems could soon become a thing of the past if a new service developed by Toronto-based Fonolo lives up to its promise.

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Canadian politicos fiddle with YouTube

As YouTube emerges as an important political channel south of the border, Canadian politicians are in dire need of more creative and strategic campaigns using social media, say two media observers.

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Bell appealing deferral account ruling to Supreme Court

Bell Canada is taking its fight against local telephone customer rate rebates to the country’s highest court, Network Letter has learned.

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Canadian interactive firms continue to make their mark with kids content

BC-based New Horizon Interactive set the gold standard for kids online entertainment when it launched the social networking site Club Penguin in 2005, which it sold to The Walt Disney Co. last August for US$350 million. Now another western-Canadian new media firm is gaining national and international recognition for what may be the next big thing in kids interactive entertainment.

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Discovery Channel granted approval to air game shows

The CRTC yesterday approved the application from CTVglobemedia to add game shows to the list of programming categories from which The Discovery Channel can draw. "Given Discovery’s strong focus on science and technology and other educational-oriented programming, it is clear that a trivia-based show intended to enrich viewers’ base of knowledge, would be a natural fit for Discovery," wrote CTV in  its application. "Adding a limited amount of Category 10 programming [game shows] will make the service more attractive to its target audience while ensuring that it remains true to its nature of service."  In rendering its decision the commission noted that the addition of game shows would not fundamentally alter the nature of The Discovery Channel’s programming and accepted the applicant’s commitment to limit such programming to 15% of its schedule as insurance that it would not.

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Rogers testing re-watch value of live sports

Rogers Cable and Score Media Inc. announced today that starting March 21 action from all 63  NCAA basketball tournament games will be available after they air on The Score, on-demand and for free on Rogers cable.  "Based on our knowledge, we’re aware that viewers are interested in a more personal experience when watching the tournament and that’s why we’ve developed our properties across all platforms and partnered with Rogers – ultimately this allows sports fans more flexibility in terms of being able to catch all the games, especially ones happening at the same time," said said David Errington, executive VP and Co-COO, Score Media.  The on -demand programming will include select games and highlights and will be available as early as 24 hours after the live broadcast.

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Microsoft committing to open competition in mobile space

A decision by Nokia Corp. to give its mobile application developers access to Microsoft Corp.’s Silverlight browser plug-in should go a long way in demonstrating the software giant’s commitment to the mobile space. But it will also further the development of new and innovative technologies that can function on multiple mobile operating systems.  

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Tecca Crosby to head up new Canwest training programs

Well known TV executive Tecca Crosby has been named director of the  Canwest Emerging Writers Program and the Canwest Showrunner Training Program, which will both launch at the 29th Banff World Television Festival in June.  Currently an independent production executive, Crosby began her career as an assistant to the editor, head researcher and associate editor at Saturday Night magazine. She then moved to the Ontario Film Development Corp. as senior development officer and eventually executive coordinator before working as a freelance production consultant from 1995 to 1998. In 1998 Crosby joined CTV as director of dramatic programming, supervising the development slate for original Canadian drama. "We are thrilled that someone of Tecca’s calibre will be at the helm of these programs," says Jennifer Harkness, executive director, BANFF. "The knowledge she brings will enrich the experience for participants, providing incredible access to some of the top creative minds in television today." Both of the new programs are intended to enhance, nurture and encourage writers and producers to grow the television series business in Canada. For more information and to download an application form for the programs, visit http://www.banff2008.com/.

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Construction boom puts pressure on CRTC to change MDU access rules

Novus Entertainment Inc. wants the CRTC to change how it governs access to multiple dwelling units (MDUs), saying the five-year-old rules can’t keep up with Metro Vancouver’s red hot market for new condominiums. In a March 5 complaint, the company says new buildings are going up in the city faster than the CRTC can respond to disputes with building owners.

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Perth to get broadband by this summer

The County of Perth has announced that its OmniGlobe Broadband Internet service will become available this summer. OmniGlobe Networks Inc., a Montreal-based telecommunications equipment company, was selected by the county last October following a competitive bidding process. The company will create wireless "hot zones" covering areas up to 10 km from many central base stations which are linked through a wireless backhaul solution installed throughout the region. The network will support a range of applications including high speed Internet access, Voice over IP (VoIP) and data services throughout the coverage area.

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