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TAGGED AS TELECOMMUNICATIONS

On outages, Rogers exec calls for ‘regulatory humility’ at CRTC

telecom | 11/23/2022 2:37 pm EST

On outages, Rogers exec calls for 'regulatory humility' at CRTCMISSISSAUGA – When it comes to CRTC chair Ian Scott's Monday announcement of the regulator's upcoming proceeding on network outages, Rogers Communications Inc.’s chief regulatory officer Ted Woodhead said that the CRTC needed to demonstrate "regulatory humility." The executive spoke Tuesday at a “regulatory blockbuster” panel for 2022 Canadian Telecom Summit. ...

Regulating TSPs, not suppliers, in cybersecurity bill will be ineffective: Telus exec

telecom | 11/22/2022 3:55 pm EST

Regulating TSPs, not suppliers, in cybersecurity bill will be ineffective: Telus execMISSISSAUGA —  Telus Corp.’s vice president and chief security officer said the government’s cybersecurity bill is ineffective in that it attempts to regulate supplier...

CRTC’s finances are ‘fine’ for new responsibilities: Scott

Media | 11/22/2022 2:20 pm EST

Bell, Rogers defend sales practices to CRTCMISSISSAUGA – CRTC chair Ian Scott said he does not know what the state of the CRTC’s finances will look like in future but the commission is “fine” for the moment as it prepares to take on a...

Fixed-wireless providers unfairly excluded from ISED funding plans: CanWISP

telecom | 11/22/2022 9:33 am EST

Fixed-wireless providers unfairly excluded from ISED funding plans: CanWISPCanWISP, the trade organization that represents fixed wireless and rural...

Videotron takeover of Freedom “dream scenario”, Tribunal hears

telecom | 11/22/2022 7:46 am EST

Videotron still actively pursuing Freedom Wireless, Péladeau saysThe takeover of Shaw Communications Inc.’s Freedom Mobile unit by...

Telus continues its push to reform spectrum policies in conference keynote address

telecom | 11/21/2022 12:14 pm EST

Roaming revenue not expected to fully recover until 2022: Telus CFOMISSISSAUGA — Canada made progress with its upcoming spectrum auction framework but has more reforms to implement if it wants to offer cost effective 5G services, according...

CRTC reports fewer spam complaints in bi-annual report

Media | 11/17/2022 1:14 pm EST

CRTC proposes code of conduct for ISPsCanadians have been sending slightly fewer complaints per week to the Spam...

Rogers-Shaw Tribunal hearings reveal the extent of Telus efforts to block merger

Media | 11/14/2022 5:59 pm EST

Roaming revenue not expected to fully recover until 2022: Telus CFOThe second week of the Competition Tribunal's hearing into whether or not...

Feds rollout $2.6 million in broadband in Alberta First Nations community

telecom | 11/11/2022 12:14 pm EST

A cell tower with a blue sky in the background.Thursday the federal government announced it was rolling out $2.6 million...

Arguments begin in NHL site-blocking case before Federal Court

Media | 11/10/2022 4:24 pm EST

Bell, Rogers, and Quebecor seek first-ever 'dynamic' site-blocking orderArguments began Thursday in a Federal Court case that would see pirated...

Supreme Court declines to hear three telecom appeals

telecom | 11/10/2022 4:17 pm EST

Supreme Court declines to hear three telecom appealsIn a series of rulings issued on Thursday morning, the Supreme Court of Canada dismissed appeals in three...

July outage, Shaw financing costs, to blame for Rogers profit drop

telecom | 11/09/2022 5:24 pm EST

July outage, Shaw financing costs, to blame for Rogers profit dropRogers Communications Inc.’s profit fell 24 per cent for the three months ending Sept. 30, compared to last year, with customer credits and the Shaw Communications Inc....

Freedom Mobile sales hurt by merger uncertainty, dealer says

Media | 11/09/2022 10:52 am EST

Rogers aims to improve churn, ‘reset’ enterprise divisionService and sales improved when Shaw Communications Inc. bought Wind Mobile...

CRTC directing numbering administrator to set aside 5 area codes for future use

telecom | 11/08/2022 5:41 pm EST

CRTC directing numbering administrator to set aside 5 area codes for future useThe CRTC is directing the Canadian Numbering Administrator (CNA) to set...

CIK Telecom files more Part 1s over access to buildings

telecom | 11/07/2022 4:03 pm EST

BC telecom seeks CRTC help in gaining access to MDUsCIK Telecom Inc. has filed three more Part 1 applications with the CRTC,...

Telus posts 10 per cent revenue increase in Q3

Media | 11/04/2022 4:33 pm EDT

Telus posts 10 per cent revenue increase in Q3Telus Corp. reported a 9.9 per cent increase in its overall revenues for the three months that ended on...

Bell mopped up customers switching from Rogers in Q3

Media | 11/03/2022 6:15 pm EDT

MVNO decision arrives at a ‘tipping point’: Bell CEOBCE Inc. reported what it said were record subscriber additions in the third quarter of 2022, according to executives speaking to analysts on an earnings call Thursday morning.  Bell CEO Mirko Bibic told analysts the gains were partially – though not entirely –...

BC telecom seeks CRTC help in gaining access to MDUs

telecom | 11/02/2022 4:40 pm EDT

BC telecom seeks CRTC help in gaining access to MDUsCIK Telecom Inc. has filed a Part 1 application with the CRTC seeking to gain access to four properties...

CRTC hosts international counterparts to fight scams

telecom | 11/01/2022 4:40 pm EDT

CRTC proposes code of conduct for ISPsThe CRTC hosted an in-person meeting with its counterparts in Australia, Ireland, Hong Kong and the...

Feds invest $15 million to further EXFO’s 5G development

telecom | 10/31/2022 2:57 pm EDT

Ericsson forecasts faster 5G rollout in updated reportThe federal government has granted EXFO Inc. $15.9 million for 5G...

Cogeco plotting next steps on MVNO: CEO 

telecom | 10/28/2022 4:39 pm EDT

New CEO announced for Cogeco, Audet vows family to retain controlWhile Cogeco Inc. is pleased to finally see the terms and conditions of the MVNO framework from the CRTC,...

Eyes turn to tribunal hearing as mediation fails in Rogers-Shaw merger

telecom | 10/28/2022 3:05 pm EDT

Quebecor spectrum sale has 'broad implications': BarclaysTwo events this past week – Innovation Minister François-Philippe...

ISED’s non-competitive licensing framework provides needed flexibility for regional players: expert

telecom | 10/26/2022 3:34 pm EDT

Cell phone, internet service still out in many parts of Atlantic CanadaWINNIPEG-One of Canada’s leading experts in spectrum policy says ISED is finally opening up good chunks of spectrum to be used for rural, remote and Indigenous connectivity...

Champagne announcement may signal eagerness to approve Rogers-Shaw deal: analysts

Media | 10/26/2022 2:56 pm EDT

Rogers aims to improve churn, ‘reset’ enterprise divisionFinancial analysts reacting to Tuesday's announcement from Innovation Minister François-Philippe Champagne – that he would both formally deny the transfer of spectrum...

CRTC should force Rogers to engage in dispute resolution: Building owner tells CRTC

telecom | 10/21/2022 3:10 pm EDT

Rogers files another MDU access complaintA Toronto-building owner in dispute with Rogers Communications Inc. told the CRTC that it should force the incumbent to participate in a dispute resolution process, which is...

CRTC will take over 2 years to determine scope of Bill C-11: ex-Vice Chairperson

Media | 10/20/2022 2:11 pm EDT

Peter Menzies leaving CRTC in JulyThe former Vice Chairperson of the CRTC and a media company president...

Rogers, Shaw, accused of fishing expedition over Bell, Telus, subpoenas

Media | 10/20/2022 12:37 pm EDT

Rogers aims to improve churn, ‘reset’ enterprise divisionTelus Corp. and BCE Inc. have accused Rogers Communications Inc. and Shaw...

CRTC releases long-awaited MVNO terms and conditions

telecom | 10/19/2022 5:30 pm EDT

CRTC changes position on MVNOs, proposes mandated accessThe CRTC has unveiled its long-awaited terms and conditions of service allowing mobile virtual network...

CRTC delays Telus credit card ruling until later this fall

telecom | 10/18/2022 5:28 pm EDT

Roaming revenue not expected to fully recover until 2022: Telus CFOThe CRTC has missed a deadline for ruling if Telus Corp. can impose a 1.5...

Nokia expands Canadian facility, will create 340 new jobs

telecom | 10/17/2022 5:27 pm EDT

Nokia expands Canadian facility, will create 340 new jobsOTTAWA–Nokia Corp. announced Monday that it is planning to expand its...

CRTC allows for use of hosted call handling solutions sites in the NG911 networks

telecom | 10/17/2022 5:24 pm EDT

CRTC allows for use of hosted call handling solutions sites in the NG911 networksThe CRTC determined that 911 governing authorities can designate...

Nova Scotia warns telecoms to be ready in case of emergencies

telecom | 10/14/2022 5:02 pm EDT

Nova Scotia warns telecoms to be ready in case of emergenciesThursday the Nova Scotia government tabled amendments to two laws which it...

Competitive pay-telephone service provider’s dispute with Bell is left to the courts: CRTC

telecom | 10/13/2022 4:44 pm EDT

Wholesale payphone service no longer mandated: CRTCThe CRTC will not force BCE Inc. and Rogers Communications Inc. to compensate Ontario’s last competitive pay-telephone service provider (CPTSP) for toll-free call charges...

PIAC attacks CRTC procedure on skinny TV price hike application

telecom | 10/13/2022 2:38 pm EDT

44.5% of under-30 households don’t have TV: reportThe Public Interest Advocacy Centre (PIAC)  has criticized the CRTC’s...

Wholesale HSA service not needed in Far North; LEOs will do: Northwestel

telecom | 10/12/2022 4:59 pm EDT

CRTC proposes code of conduct for ISPsThere’s no need for BCE Inc.’s Northwestel to introduce wholesale...

SaskTel expands 5G service

telecom | 10/11/2022 4:59 pm EDT

SaskTel to boost Internet speeds in indigenous communitiesSaskatchewan Telecommunications Holding Corp. is expanding its 5G services to the area around Moose Jaw in the province, the telecom announced Tuesday.  The service will...

Rogers found to have violated PIPEDA through voiceprint program

telecom | 10/07/2022 3:49 pm EDT

Rogers aims to improve churn, ‘reset’ enterprise divisionRogers Communications Inc. violated a customer’s privacy by not deleting her voiceprint from its program, even though she had told the company to do so, the Office of the Privacy Commissioner (OPC) found, citing provisions of the Personal Information Protection and...

Pandemic has altered cybersecurity landscape: CIRA survey

telecom | 10/05/2022 4:29 pm EDT

Distributel asks court for ability to challenge future site-blockingJust over half of IT security professionals feel their organization in more...

Ethics Committee calls for moratorium on use of facial recognition tech

telecom | 10/04/2022 5:07 pm EDT

Resources ‘already stretched’ as breach reports set to increase: OPCParliamentarians on the House of Commons Ethics committee are calling for a...

Fraud on the rise: RCMP; Data, enforcement needed for telecoms: anti-SIM swap advocate

telecom | 10/03/2022 5:22 pm EDT

Western Quebec to get new area code overlayIn 2021, the RCMP detected a 130 per cent increase...

Cabinet should not intervene in non-mandated service: Rogers 

telecom | 10/03/2022 4:55 pm EDT

A cell tower with a blue sky in the background.Rogers Communication Inc. is asking the federal government to reject City...

CRTC orders proceeding into Rogers BDU dispute

telecom | 10/03/2022 4:51 pm EDT

Rogers files another MDU access complaintA long-simmering dispute between Rogers Communications Inc. and Toronto developer Lixo Developments Ltd....

Feds meet with telecoms over Hurricane Fiona, NS premier unimpressed

telecom | 09/30/2022 12:58 pm EDT

Feds meet with telecoms over Hurricane Fiona, NS premier unimpressedHeads of Canada's major telecommunications companies met with federal...

Four telecoms seek increase in basic TV service price, CRTC seeks comments

telecom | 09/28/2022 5:19 pm EDT

44.5% of under-30 households don’t have TV: reportFour telecom companies are asking the CRTC to increase the price of basic television service from $25 a month to $28 per month with a yearly indexing mechanism being added to...

Cell phone, internet service still out in many parts of Atlantic Canada

telecom | 09/26/2022 5:27 pm EDT

Cell phone, internet service still out in many parts of Atlantic CanadaHurricane Fiona wreaked havoc on Atlantic Canada and eastern Quebec last...

CRTC issues best practices for 911 use by multi-line telephone systems

telecom | 09/26/2022 5:12 pm EDT

CRTC issues best practices for 911 use by multi-line telephone systemsThe CRTC has approved the recommendations of the Emergency Services Working...

Bell files review and vary over Videotron pole access decision

telecom | 09/23/2022 5:45 pm EDT

Bell files review and vary over Videotron pole access decisionBCE Inc.’s Bell Canada has filed a Part 1 review and vary application...

Privacy watchdogs call for better health data practices 

telecom | 09/21/2022 4:41 pm EDT

Privacy watchdogs call for better health data practices Canadian federal, provincial, and territorial privacy commissioners are...

Bell introduces gigabit 8.0 in areas of Toronto

telecom | 09/20/2022 3:02 pm EDT

A cell tower with a blue sky in the background.BCE Inc. is introducing a new speed tier to its North American customers and subsequently filed a new tariff notification with the CRTC to reflect the changes. Bell Fibe gigabit 8.0 was made available to customers earlier this month and offers symmetrical download and...

ISED rejects transfer of Xplore licence to Telus

telecom | 09/19/2022 7:22 am EDT

A cell tower with a blue sky in the background.The department of Innovation, Science and Economic Development Canada (ISED)  denied an application by...

Bell launches new proceeding against pirate streamers 

Media | 09/16/2022 5:34 pm EDT

Bell launches new proceeding against pirate streamers BCE Inc. has once more gone to the federal court seeking an injunction against a number of unidentified, John Doe pirate streamers.  In a statement of claim filed with the court on Thursday, Bell...

Telecom Act can act as guide to Online Streaming Act, Dufresne tells Senate

Internet and Governance | 09/14/2022 6:57 pm EDT

Telecom Act can act as guide to Online Streaming Act, Dufresne tells SenateSenators should use privacy provisions in the Telecommunications Act as a template for protecting users of online content, the Privacy Commissioner said. Philippe Dufresne was speaking to the Senate...

Bell will fold EBox into Distributel: Bell CFO

telecom | 09/13/2022 6:15 pm EDT

Bell will fold EBox into Distributel: Bell CFOBCE Inc. is planning to maintain recently acquired Distributel Ltd. as a standalone company, but will...

Xplornet rebranding to Xplore as it plans to expand rural footprint  

telecom | 09/13/2022 5:11 pm EDT

Xplornet turns on LTE in Newfoundland communitiesXplornet Communications Inc.  is rebranding to Xplore Inc. “to better...

Rogers gets details on how Quebecor-Freedom deal harms competition

telecom | 09/13/2022 4:44 pm EDT

Quebecor spectrum sale has 'broad implications': BarclaysThe Competition Bureau responded Monday to Rogers Communications Inc.’s...

Rogers wants more details on how Québecor-Freedom deal allegedly harms competition

Media | 09/09/2022 5:02 pm EDT

Rogers wants more details on how Québecor-Freedom deal allegedly harms competitionRogers Communications Inc. wants competition commissioner Matthew Boswell...

Telus’ credit card fee proposal violates Telecommunications Act: PIAC

telecom | 09/08/2022 4:55 pm EDT

Telus' credit card fee proposal violates Telecommunications Act: PIACTelus Corp.'s plan to introduce a 1.5 per cent surcharge for new and existing customers who pay their bills with a credit card is a "facial case of unjust discrimination" and...

Champagne announces network sharing agreement following Rogers outage

telecom | 09/07/2022 4:35 pm EDT

Champagne announces network sharing agreement following Rogers outageWednesday Innovation, Science and Industry Minister François-Philippe...

CNOC takes issue with Shaw’s proposed costs for new 1.5 gigabit service

telecom | 09/07/2022 4:07 pm EDT

Plan comes together for TV subs boost in Shaw Q3: MehrThe Competitive Network Operators of Canada is taking issue with a costing...

Federal government, BC announce $1.9m in broadband rollout

telecom | 09/06/2022 4:59 pm EDT

Federal government, BC announce $1.9m in broadband rolloutThe Canadian government has partnered with the government of British...

CRTC approves CISC working group report on location technology

telecom | 09/02/2022 5:06 pm EDT

CRTC approves CISC working group report on location technologyFriday the CRTC approved a report from the CRTC Interconnection Steering Committee (CISC) regarding handset-based location technology. The report itself came from CISC’s Emergency Services Working Group (ESWG). Locating an emergency is a vital part of the data needed by...

BREAKING: Bell to acquire Distributel

telecom | 09/02/2022 4:00 pm EDT

BREAKING: Bell to acquire DistributelIn the latest in a series of acquisitions in the ISP sector this year, BCE Inc. is seeking to acquire one...

Telus Health completes early takeover of LifeWorks in $2.3 billion deal

telecom | 09/01/2022 6:00 pm EDT

Telus Health completes early takeover of LifeWorks in $2.3 billion dealTelus Health, a division of Telus Corp., finalized its takeover of...

Rogers buys itself one-year extension with bondholders to close Shaw deal

telecom | 09/01/2022 5:12 pm EDT

Rogers buys itself one-year extension with bondholders to close Shaw dealRogers Communications Inc. has more time to close its acquisition deal with...

CNOC displeased with Rogers’ secrecy in outage

telecom | 08/31/2022 4:58 pm EDT

Rogers aims to improve churn, ‘reset’ enterprise divisionThe Competitive Network Operators of Canada (CNOC) is calling on the CRTC to force Rogers Communications...

CRTC approves 988 crisis number, won’t start until next year

telecom | 08/31/2022 4:57 pm EDT

CRTC approves 988 crisis number, won’t start until next yearFollowing months of discussion, the CRTC has finally implemented the use of...

Bell tries again to stop Videotron’s ‘permanent roaming’

telecom | 08/30/2022 4:56 pm EDT

Bell tries again to stop Videotron's 'permanent roaming'BCE Inc. has filed a review and vary application seeking to overturn a May...

Federal government increases connectivity in Quebec and Ontario 

telecom | 08/26/2022 5:06 pm EDT

Resistance to tower builds shows need to ‘rethink’ consultations: MPThe federal government announced two projects on Friday that will increase...

Rogers disclosure on outage, CRTC process not good enough: PIAC

telecom | 08/26/2022 4:57 pm EDT

A cell tower with a blue sky in the background.Again dissatisfied with the redactions in Rogers Communications Inc.'s...

CRTC launches new consultation website

Media | 08/25/2022 5:23 pm EDT

CRTC launches new consultation websiteCRTC Thursday launched a website where Canadians can participate in a newly designed, streamlined version of the regulator's consultation process.  The site, crtcconversations.ca, allows users to register with a username and password in order to participate in currently...

Rogers answers CRTC request for information on July outage

telecom | 08/24/2022 5:44 pm EDT

Rogers answers CRTC request for information on July outageRogers Communications Inc. filed a second response to a confidential Aug. 5...

CRTC puts out request for information on wholesale wireless 

telecom | 08/24/2022 5:30 pm EDT

CRTC proposes code of conduct for ISPsThe CRTC has issued a request for information from the incumbent wireless...

CRTC investigating Northwestel outage in Nunavut

telecom | 08/22/2022 2:52 pm EDT

CRTC proposes code of conduct for ISPsThe CRTC is once again dealing with a service outage from a major carrier, in this case BCE Inc. property Northwestel. According to an Aug. 17 letter to the incumbent telecom, there were service disruptions on Aug. 3 and 4. The commission has a series of nine questions...

Feds, province roll out broadband in southwestern Ontario

telecom | 08/19/2022 4:57 pm EDT

Feds, province roll out broadband in southwestern OntarioThe federal government and the government of Ontario have each pledged...

PIAC calls for suspension of Telus credit card charge application 

telecom | 08/18/2022 5:15 pm EDT

Roaming revenue not expected to fully recover until 2022: Telus CFOThe Public Interest Advocacy Centre and the National Pensioners Federation...

Feds give $675k for UWaterloo cybersecurity project

telecom | 08/16/2022 5:03 pm EDT

Feds give $675k for UWaterloo cybersecurity projectThe federal government Tuesday announced $675,000 in funding for a University of Waterloo-based project...

Google loses patent infringement case against smart-speaker company 

telecom | 08/16/2022 5:03 pm EDT

Google loses patent infringement case against smart-speaker company The Federal Court dismissed Alphabet Inc.’s Google patent infringement...

Bell MTS continues to experience outages in Manitoba

telecom | 08/16/2022 4:59 pm EDT

Bell MTS continues to experience outages in ManitobaBCE Inc. property Bell MTS had an outage on Monday that cut off internet and television services to...

City Wide wants GiC to force relocation of Eastlink’s TPIA point of interconnection

telecom | 08/15/2022 3:39 pm EDT

City Wide wants GiC to force relocation of Eastlink’s TPIA point of interconnectionCity Wide Communications Inc. is asking the Governor in Council to reverse a CRTC decision which allows Bragg Communications Inc.’s Eastlink to charge what the competitor...